Chemotherapy Booker - Cancer Services
The closing date is 27 May 2025
Job summary
We are recruiting for a Chemotherapy Booker who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The key role of our Chemotherapy bookings team is to be responsible for the booking of all SACT treatments within MVCC, working closely with our clinical teams
To co-ordinate and arrange treatment for the Cancer Centre's patients, and for ensuring the patients' medical records are properly maintained.
You will be by dealing with patient queries over the phone and by email, processing and sending out updated appointments by letter and text message
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
To provide day to day supervision and support of all Chemotherapy treatment bookings to ensure they are booked in a timely manner.
To deal with all patient referrals from clinicians, ensuring that the first treatment is scheduled within the Cancer waiting times targets.
To develop a specialist knowledge of Cancer treatment bookings
To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around their experience
To schedule all Chemotherapy treatment in the Cancer Centre according to Mount Vernon Cancer Centre protocols.
Develop specialist knowledge of the Electronic Scheduling system for all bookings.
To plan patient treatment and unit capacity efficiently, having consideration for a range of influencing factors.
To plan ahead and to reschedule treatments, when necessary, to ensure that the treatment capacity is fully utilized
About us
At East and North Hertfordshire Teaching NHS Trust,we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
o The Lister Hospital, Stevenage
o New Queen Elizabeth II (New QEII), Welwyn Garden City
o Hertford County, Hertford
o Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Details
Date posted
14 May 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£26,530 to £29,114 a year per annum, plus 15% High Cost Area Supplement
Contract
Permanent
Working pattern
Full-time
Reference number
361-7176288
Job locations
Mount Vernon Cancer Centre
Rickmansworth
Northwood
HA6 2RN
Employer details
Employer name
East and North Hertfordshire Teaching NHS Trust
Address
Mount Vernon Cancer Centre
Rickmansworth
Northwood
HA6 2RN
Employer's website
https://www.enherts-tr.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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