Higher Level Clinical Support Worker - Ward Areas

East and North Herts NHS Trust

Information:

This job is now closed

Job summary

We are recruiting for Clinical Support Workerswho shareour vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will work under the supervision of a Registered Nurse to provide a high standard of patient care.

You must be 18+ to undertake this post.

Assessments will take place on Friday 21st March 2025 if you are successful you will be invited back for your interview.

At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

Theideal candidate will be:

Kind and caringFriendly and approachableAble to follow instruction and procedures in line with Trust PolicyAble to demonstrate using own initiativeBe flexible

Some of the responsibilities within the role of Clinical Support Worker are:

  • Communicating with patients
  • Working under the supervision of a Registered Nurse/Midwife
  • Washing / dressing patients
  • Taking patients physiological observations
  • Making beds and cleaning bed areas
  • Serving meals and assisting feeding patients
  • Talking / listening to patients

To find out further details about the role please visit our Trust Clinical Support worker page -https://www.enherts-tr.nhs.uk/careers/roles-professions/clinical-support-workers/

Applicants will be invited to take part in an maths & english assessment, this is in person and will be held on Friday 21st March 2025.

We have vacancies that cut across all our divisions, which include planned and unplanned. All Clinical Support Workers are based on Hospital Wards / Departments and will be working Days, Nights, Weekends and Bank Holidays.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Date posted

28 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

361-7043064

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Job description

Job responsibilities

While Artificial Intelligence (AI) can aid you in completing your application, these tools cannot fully grasp the context of requirements of the job youre applying for, nor can they accurately reflect your skills, knowledge and experience. Please ensure you have checked your application before submitting it.

Please see the attached Job Description and Person Specification applicant pack for further detailed informationregardingthis role.

Job description

Job responsibilities

While Artificial Intelligence (AI) can aid you in completing your application, these tools cannot fully grasp the context of requirements of the job youre applying for, nor can they accurately reflect your skills, knowledge and experience. Please ensure you have checked your application before submitting it.

Please see the attached Job Description and Person Specification applicant pack for further detailed informationregardingthis role.

Person Specification

Qualifications / Training

Essential

  • GCSEs (or equivalent qualification or standard) in English and Math

Desirable

  • Care Certificate
  • Health and Social Care Level 2

Previous Experience

Desirable

  • Experience of healthcare or care work
  • Experience of working with the general public or a range of different people

Skills

Essential

  • Ability to communicate effectively people with varying levels of understanding
  • Evidence of being self-motivated
  • Evidence of working effectively as part of a team
  • Basic IT skills - ability to use keyboard or willingness to develop
  • Excellent time management and organisational skills
  • Ability to work in a busy, sometimes pressurized environment
  • Ability to work to deadlines
  • Ability to use judgement on when to escalate issues and problems

Desirable

  • Excellent interpersonal skills and the ability to use them to communicate effectively with patients within a multi-disciplinary team

Knowledg

Essential

  • Awareness of clinical setting and clinical care

Desirable

  • Knowledge of a range of clinical procedures

Other requirements

Essential

  • Understanding of, and commitment to, equality, diversity and inclusion
  • Role model our Trust values every day
Person Specification

Qualifications / Training

Essential

  • GCSEs (or equivalent qualification or standard) in English and Math

Desirable

  • Care Certificate
  • Health and Social Care Level 2

Previous Experience

Desirable

  • Experience of healthcare or care work
  • Experience of working with the general public or a range of different people

Skills

Essential

  • Ability to communicate effectively people with varying levels of understanding
  • Evidence of being self-motivated
  • Evidence of working effectively as part of a team
  • Basic IT skills - ability to use keyboard or willingness to develop
  • Excellent time management and organisational skills
  • Ability to work in a busy, sometimes pressurized environment
  • Ability to work to deadlines
  • Ability to use judgement on when to escalate issues and problems

Desirable

  • Excellent interpersonal skills and the ability to use them to communicate effectively with patients within a multi-disciplinary team

Knowledg

Essential

  • Awareness of clinical setting and clinical care

Desirable

  • Knowledge of a range of clinical procedures

Other requirements

Essential

  • Understanding of, and commitment to, equality, diversity and inclusion
  • Role model our Trust values every day

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Talent Acquisition Lead

Charlotte Shanahan

charlotte.shanahan@nhs.net

Date posted

28 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

361-7043064

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Supporting documents

Privacy notice

East and North Herts NHS Trust's privacy notice (opens in a new tab)