Job summary
We are recruiting for an Equipment Library Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will be responsible for achieving high efficiency in day to day operation of equipment library. You will be expected to have office skills with a customer service mindset and attention to details to be successful in this position.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
o Deliver medical equipment to various wards departments as requestedo Collect equipment from different wards on a daily basiso Maintain accurate records of equipment availability, usage and locations using the data baseo Ensure that all equipment are clean and ready for use in the libraryo Maintain minimum levels of stock in the equipment libraryo Record and monitor transactions of equipment from the libraryo Respond to inquiries and requests from healthcare staff regarding equipment availabilityo Adhere to trust policies and NHS guidelineso Report equipment faults, damages or discrepancies to appropriate personnel for further actionso Work Closely with different teams for efficient and effective service deliveryo Support in Periodic quality audits for stocko Identify equipment held by the Medical Equipment Library by sight, name, type and by the common or 'nick name' given by the User areas,
o Plan and prioritise workload according to the Library job sheets, adjusting priorities over the day depending on availability of equipment and requests made. Inform line manager if unable to prioritise without compromising the MEL service.
o Operate the equipment database E quip including booking equipment in and out, searching the database and processing and printing reports using Excel
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Qualifications / Training
Essential
- Educated to GCSE with various further relevant knowledge of medical devices and systems preferred
Previous Experience
Essential
- Experience of providing front line customer service
- Experience in using safety testers, calibration and other test equipment
- Keyboard skills
- Experience of working within a Quality Management System
Desirable
- Experience of working in a clinical environment, taking account of patient safety, dignity and infection prevention
Skills
Essential
- Ability to use MS Windows and Office (Excel, Word, Outlook etc.); to manage files and set up documents and spreadsheets.
- Ability to use computerized equipment management database system
- Ability to gather and analyze data and make judgements
- Good organizational, prioritization and time management skills - to manage own work area and work load
- Good written and verbal communication skills
- Excellent customer relations and interpersonal skill
- Ability to adapt to continuously improving systems of working
- Able to work effectively under pressure
- Committed to continual quality and service improvement
- Self-aware and committed to continual personal development
- Willingness to develop own skills and abilities and to attend training courses
Knowledge
Essential
- Knowledge and understanding of the risks to patients and staff arising from the use of a range of medical equipment
- Able to provide advice, instruction and training to small groups of staff on areas relating to areas of own responsibility of work
Person Specification
Qualifications / Training
Essential
- Educated to GCSE with various further relevant knowledge of medical devices and systems preferred
Previous Experience
Essential
- Experience of providing front line customer service
- Experience in using safety testers, calibration and other test equipment
- Keyboard skills
- Experience of working within a Quality Management System
Desirable
- Experience of working in a clinical environment, taking account of patient safety, dignity and infection prevention
Skills
Essential
- Ability to use MS Windows and Office (Excel, Word, Outlook etc.); to manage files and set up documents and spreadsheets.
- Ability to use computerized equipment management database system
- Ability to gather and analyze data and make judgements
- Good organizational, prioritization and time management skills - to manage own work area and work load
- Good written and verbal communication skills
- Excellent customer relations and interpersonal skill
- Ability to adapt to continuously improving systems of working
- Able to work effectively under pressure
- Committed to continual quality and service improvement
- Self-aware and committed to continual personal development
- Willingness to develop own skills and abilities and to attend training courses
Knowledge
Essential
- Knowledge and understanding of the risks to patients and staff arising from the use of a range of medical equipment
- Able to provide advice, instruction and training to small groups of staff on areas relating to areas of own responsibility of work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
