Job summary
We are recruiting for a Contract Manager who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
As a part of the Estates team, you will oversee the delivery of strategic business objectives, service improvements and EFM activity.You will support the Senior Contracts and Performance Manager in developing and implementing processes for monitoring and managing a portfolio of contracts including but not exclusively, secondary, tertiary, mental health and community healthcare contracts with Independent and NHS providers.
We are actively promoting flexible working options, helping you to manage a work / life balance.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
Support in coordinating contract planning, negotiations, management, and reviews as well as ensuring efficient processes of monitoring are in place.
Be prepared to commute between various hospital sites. If own vehicle was used, a mileage allowance will be paid for this facility.
Develop strong relationships between the purchasers of ENHT services and demonstrate this through confident contract negotiation and in year monitoring.
Lead the day-to-day negotiations and management of delegated SLAs. Ensure SLAs are financially robust and include agreed service developments identified throughout the yearly cycle.
Manage the documentation throughout the contracts process, ensuring that contract documentation is kept up to date.
Implement SLA documentation in line with national requirements and the SFIs of the trust within defined timescales.
Support the Senior Contracts and Performance Manager in the delivery of the day-to-day management of the main Acute Services Contract as well as other large value contracts.
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Qualifications / Training
Essential
- Educated to a minimum degree level or equivalent experience
- Evidence of continuing professional development
Desirable
- Project or Contracts management qualification
- Contract Management Capability Programme Foundation Level qualification, or relevant contracts/commercial qualification
Previous Experience
Essential
- Experience necessary to effectively perform role
- Excellent customer service skills
- Evidence of working within a department with multi-disciplinary teams
- Experience of working in an Estates/Facilities Environment with regards to Contract management.
- Experience of contract preparation negotiation, and performance management (KPIs) Experience of data management and analysis
- Experience in a constant changing environment
- Experience of working with Excel and databases and being able to extract information from these systems for reporting purposes
Desirable
- Previous NHS Experience
- Membership of relevant body such as RICS, IWFM, CIPS, or equivalent
Skills
Essential
- Excellent Communication Skills both written and verbal
- Ability to engage and negotiate with a range of stakeholders
- Methodical with attention to detail
- Excellent data management skills, including interpreting data and the confidence to work at an individual level or in a group comprised of a variety of stakeholders
- Ability to extract data and display in easily understandable formats
- Good Organisational Skills
- Competent in IT systems, such as word and excel
- Ability to work to tight deadlines and be flexible and adaptable to meet existing priorities
Knowledge
Essential
- Understanding of Contracts, i.e. Contract Terms
- KPIs & reporting Data analysis of KPIs
- Knowledge of financial systems and processes.
- Resolving compliance and KPIs disputes
Person Specification
Qualifications / Training
Essential
- Educated to a minimum degree level or equivalent experience
- Evidence of continuing professional development
Desirable
- Project or Contracts management qualification
- Contract Management Capability Programme Foundation Level qualification, or relevant contracts/commercial qualification
Previous Experience
Essential
- Experience necessary to effectively perform role
- Excellent customer service skills
- Evidence of working within a department with multi-disciplinary teams
- Experience of working in an Estates/Facilities Environment with regards to Contract management.
- Experience of contract preparation negotiation, and performance management (KPIs) Experience of data management and analysis
- Experience in a constant changing environment
- Experience of working with Excel and databases and being able to extract information from these systems for reporting purposes
Desirable
- Previous NHS Experience
- Membership of relevant body such as RICS, IWFM, CIPS, or equivalent
Skills
Essential
- Excellent Communication Skills both written and verbal
- Ability to engage and negotiate with a range of stakeholders
- Methodical with attention to detail
- Excellent data management skills, including interpreting data and the confidence to work at an individual level or in a group comprised of a variety of stakeholders
- Ability to extract data and display in easily understandable formats
- Good Organisational Skills
- Competent in IT systems, such as word and excel
- Ability to work to tight deadlines and be flexible and adaptable to meet existing priorities
Knowledge
Essential
- Understanding of Contracts, i.e. Contract Terms
- KPIs & reporting Data analysis of KPIs
- Knowledge of financial systems and processes.
- Resolving compliance and KPIs disputes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
