Job summary
We are recruiting for a Administrative Officer who shares our vision to be trusted to provide consistently outstanding service to our staff and patients.
You will be a motivated, efficient, friendly individual, with excellent organisational, administrative and good interpersonal skills.
You will assist in all aspects of administration work within the office including, maintaining systems, data entry and analyse, minute taking, dealing with customer requests, filing, typing and all other administration duties as required.
You will be expected to have excellent communications skills, to be able to work under pressure, be adaptable and be supportive to their team member as well as having the ability and initiative to work to work on your own and as part of a team. You will need to work within hospital policies and procedures and always uphold the values of East and North Herts.
Main duties of the job
The Administrative Officer will support the Car Parking Service Manager in providing administrative and clerical support ensuring the management of staff car parking applications, dealing with enquiries, monitoring and maintaining data bases, liaising with key internal and external stakeholders.
To rotate and cover for other administration staff.
(Training will be provided on all computerised systems)
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Qualifications/ Training
Essential
- Educated to GCSE (or equivalent) standard with pass grade in English
- RSA III typing/word processing (or equivalent) - (for WP posts)
Desirable
- NVQ Level 2 Business Administration (or equivalent)
Previous Experience
Essential
- Relevant experience of working in a clerical / administrative role
- Microsoft Office systems
Desirable
- Previous NHS experience
- Dealing directly with public and different health care staff
Skills
Essential
- Good verbal and written communication skills
- Good interpersonal skills
- Well organised & motivated
- Ability to prioritise and work to deadlines
- Good computing skills and familiarity with a number of software packages e.g., MS Office, Excel
- Ability to remain calm under pressure
- Attention to detail
- Good understanding of and ability to demonstrate customer care
Knowledge
Essential
- Computer literacy, Microsoft office
- General office and clerical procedures
- Understands confidentiality and data protection requirements of the post
Other Requirements
Essential
- Understanding of, and commitment to, equality, diversity and inclusion
- Role model our Trust values every day
Person Specification
Qualifications/ Training
Essential
- Educated to GCSE (or equivalent) standard with pass grade in English
- RSA III typing/word processing (or equivalent) - (for WP posts)
Desirable
- NVQ Level 2 Business Administration (or equivalent)
Previous Experience
Essential
- Relevant experience of working in a clerical / administrative role
- Microsoft Office systems
Desirable
- Previous NHS experience
- Dealing directly with public and different health care staff
Skills
Essential
- Good verbal and written communication skills
- Good interpersonal skills
- Well organised & motivated
- Ability to prioritise and work to deadlines
- Good computing skills and familiarity with a number of software packages e.g., MS Office, Excel
- Ability to remain calm under pressure
- Attention to detail
- Good understanding of and ability to demonstrate customer care
Knowledge
Essential
- Computer literacy, Microsoft office
- General office and clerical procedures
- Understands confidentiality and data protection requirements of the post
Other Requirements
Essential
- Understanding of, and commitment to, equality, diversity and inclusion
- Role model our Trust values every day
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
