East and North Herts NHS Trust

Housekeeper - Acute Cardiac Unit

Information:

This job is now closed

Job summary

We are recruiting for a Housekeeper for Acute Cardiac Unit who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The main elements of the role are ensuring the delivery of cleaning, catering and minor maintenance, together with other specified tasks to meet individual patient needs, as determined by the ward sister/charge nurse.

You will be required to work closely with contractors and support services departments and monitor quality standards and rectify deficiencies.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

Main duties of the job

To help with cleaning and preparing all necessary equipment's for patients' eating and hydration needs and report any damaged or faulty equipment's to the nurse in charge.

Move food trolleys, machinery and goods in accordance with East & North Herts NHS Trust policies and procedures, whilst identifying and minimising the risks involved.

Refer people to other practitioners when their needs are beyond own role or scope of practice.

To keep the general environment clean and tidy, being alert to possible sources of risks and cross infection.

To check food temperature and serve it to patients in compliance with Trust standards

To order food for the patients in compliance with their wishes, diet requirements and allergies

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Details

Date posted

12 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

361-6500401

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role

Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role

Person Specification

Qualifications/Training

Essential

  • Basic general education - English & Math
  • Willingness to successfully complete the relevant Cardiac competencies for the role

Desirable

  • Computer literacy

Previous Experience

Essential

  • Clear telephone and verbal communications
  • Ability to work closely with all grades of staff.
  • Dealing with enquiries/ complaints.
  • Adaptability, ability to prioritise work, especially under pressure.
  • Customer service focus environment
  • Ability to communicate in a variety of settings with individuals of varying levels of understanding

Desirable

  • Previous employment within the NHS within a hospital environment or hotel industry
  • Training in food hygiene. Training in cleaning standards/ small maintenance tasks

Skills

Essential

  • Motivation and initiative to work within a team
  • Able to organise and ensure that the environment is conducive to health care.
  • Approachable with all patients, staff, and visitors
  • Confidentiality
  • Flexible/adaptable.

Knowledge

Essential

  • Knowledge of health and safety issues. procedures/ordering supplies.
  • Dealing with public.

Desirable

  • Waste management.
  • Infection control issues.

Other Requirements

Essential

  • Understanding of, and commitment to, equality, diversity and inclusion
  • Role model our Trust values every day
Person Specification

Qualifications/Training

Essential

  • Basic general education - English & Math
  • Willingness to successfully complete the relevant Cardiac competencies for the role

Desirable

  • Computer literacy

Previous Experience

Essential

  • Clear telephone and verbal communications
  • Ability to work closely with all grades of staff.
  • Dealing with enquiries/ complaints.
  • Adaptability, ability to prioritise work, especially under pressure.
  • Customer service focus environment
  • Ability to communicate in a variety of settings with individuals of varying levels of understanding

Desirable

  • Previous employment within the NHS within a hospital environment or hotel industry
  • Training in food hygiene. Training in cleaning standards/ small maintenance tasks

Skills

Essential

  • Motivation and initiative to work within a team
  • Able to organise and ensure that the environment is conducive to health care.
  • Approachable with all patients, staff, and visitors
  • Confidentiality
  • Flexible/adaptable.

Knowledge

Essential

  • Knowledge of health and safety issues. procedures/ordering supplies.
  • Dealing with public.

Desirable

  • Waste management.
  • Infection control issues.

Other Requirements

Essential

  • Understanding of, and commitment to, equality, diversity and inclusion
  • Role model our Trust values every day

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Nurse Team Manager

Giacomo Marchetti

giacomo.marchetti@nhs.net

01438284779

Details

Date posted

12 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

361-6500401

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Supporting documents

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