Job summary
We are recruiting for a Head of Learning and Development who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
This role will lead the development, delivery and management of all non- clinical education, training and learning across the organisation and manage the Learning and development Team, Library, Apprenticeships and Work Experience and Technology Enhanced Learning (TEL) teams, working closely with service colleagues to ensure alignment with service needs and development of the organisation learning environment for all Staff.
The Head Learning and Development will be the strategic and operational lead in developing and delivering our Learning Strategy, ensuring that our strategic plans provide continuous improvement and allow for quality assurance of all learning programmes and interventions, being delivered for the current and future workforce across the organisation.
In line with the Trust's People strategy and the NHS Workforce plan, this role will work across integrated Care System Partnerships to ensure that there is a focus on attracting, retaining, growing, and developing a capable workforce, across all levels.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
This role will also hold responsibility for ensuring that there are efficient systems and processes to deliver and monitor compliance with clinical and non-clinical statutory and mandatory training requirements and core role competences.
The post holder is expected to develop collaborative education stakeholder partnerships locally, regionally, and nationally to maximise education funding streams and procure the best education and learning opportunities for our workforce, covering areas such as professional development to management and leadership programmes. Managing talent, developing frameworks to support career growth and implementing career pathways for all staff will be a crucial part of this role.
The ideal candidate will have an excellent knowledge of the current NHS England learning and development funding arrangements as well, Apprenticeships, use of technology to enhance learning and the people and culture drivers in the NHS.
You will be highly motivated with the ability to influence at all levels and demonstrate excellent communication and organisational skills.
For more information regarding the position and to arrange an informal conversation please contact: namdi.ngoka@nhs.net
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Qualifications/Training
Essential
- Masters Level Qualification or Postgraduate Diploma in L&D, HR, education or other relevant area
- Evidence of recent continued professional development
- Chartered CIPD or equivalent Training registration
Desirable
- Specialist Leadership and management qualification
- Coaching qualification and psychometric testing
Knowledge and skills
Essential
- Wide knowledge of L&D agenda, including policy developments across training , Leadership and management
- Up to date knowledge of L&D techniques and best practice methodology
- Developing and delivering strategies, business plans and business cases
- Development and delivery of L&D programmes
- Communication of strategies and marketing
- Digital developments in the education and health or other relevant sector
- Business and financial models / systems relevant to education and training sector
- Performance and conflict management
- Information management
- Critical thinking and analytical skill
- Talent and OD frameworks and Quality
- Improvement systems
- Proficient IT and digital skills
- Problem solving skills
Desirable
- In depth understanding of project management and evaluation
- Service improvement and transformation methodologies
- Experience of working to NHS L&D Agenda
Special Experience
Essential
- Significant experience in senior management and leadership and management of corporate Learning teams
- Proven track record of managing quality assurance systems
- Proven track record of managing quality assurance systems
- Experience of financial and contract management
- Proven track record of in planning and coordinating business processes.
- Strategic planning
Desirable
- Counselling and careers advice training
- Managing and leading change in a health and/or education setting
Personal Requirements
Essential
- Excellent leadership and management skills
- Evidence of effective communication and negotiation skills, including a proven ability to develop successful stakeholder engagement
- Ability to work independently, but also to deliver as part of a team, able to contribute to the wider mission of the organisation, with the ability to work flexibly
- Confident and competent speaker
Other Requirements
Essential
- Ability to travel
- Periodic out of office working e.g. at home, at another site
- Experience and evidence of engagement around the equality, diversity and inclusion agenda
- Able to actively support the development of a culture that recognises and promotes equality, values diversity, and actively leads by example in deploying these qualities
- Understands the impact on equality, diversity and inclusion issues in all aspects of service delivery and planning
Desirable
Physical effort
Essential
- Some physical transporting of multi-media equipment for training, conferences, etc.
- Keyboard skills
Emotional Effort
Essential
- Demonstrable skills of managing emotional or distressing situations, including conflict resolution
- Ability to deal with workforce issues, relating to long term sickness absence, redeployment, change and disciplinary and grievance issues
Mental Effort
Essential
- Concentration required for report writing, frequent interruptions for advice and queries, attending Board meetings, budget and financial analysis
Person Specification
Qualifications/Training
Essential
- Masters Level Qualification or Postgraduate Diploma in L&D, HR, education or other relevant area
- Evidence of recent continued professional development
- Chartered CIPD or equivalent Training registration
Desirable
- Specialist Leadership and management qualification
- Coaching qualification and psychometric testing
Knowledge and skills
Essential
- Wide knowledge of L&D agenda, including policy developments across training , Leadership and management
- Up to date knowledge of L&D techniques and best practice methodology
- Developing and delivering strategies, business plans and business cases
- Development and delivery of L&D programmes
- Communication of strategies and marketing
- Digital developments in the education and health or other relevant sector
- Business and financial models / systems relevant to education and training sector
- Performance and conflict management
- Information management
- Critical thinking and analytical skill
- Talent and OD frameworks and Quality
- Improvement systems
- Proficient IT and digital skills
- Problem solving skills
Desirable
- In depth understanding of project management and evaluation
- Service improvement and transformation methodologies
- Experience of working to NHS L&D Agenda
Special Experience
Essential
- Significant experience in senior management and leadership and management of corporate Learning teams
- Proven track record of managing quality assurance systems
- Proven track record of managing quality assurance systems
- Experience of financial and contract management
- Proven track record of in planning and coordinating business processes.
- Strategic planning
Desirable
- Counselling and careers advice training
- Managing and leading change in a health and/or education setting
Personal Requirements
Essential
- Excellent leadership and management skills
- Evidence of effective communication and negotiation skills, including a proven ability to develop successful stakeholder engagement
- Ability to work independently, but also to deliver as part of a team, able to contribute to the wider mission of the organisation, with the ability to work flexibly
- Confident and competent speaker
Other Requirements
Essential
- Ability to travel
- Periodic out of office working e.g. at home, at another site
- Experience and evidence of engagement around the equality, diversity and inclusion agenda
- Able to actively support the development of a culture that recognises and promotes equality, values diversity, and actively leads by example in deploying these qualities
- Understands the impact on equality, diversity and inclusion issues in all aspects of service delivery and planning
Desirable
Physical effort
Essential
- Some physical transporting of multi-media equipment for training, conferences, etc.
- Keyboard skills
Emotional Effort
Essential
- Demonstrable skills of managing emotional or distressing situations, including conflict resolution
- Ability to deal with workforce issues, relating to long term sickness absence, redeployment, change and disciplinary and grievance issues
Mental Effort
Essential
- Concentration required for report writing, frequent interruptions for advice and queries, attending Board meetings, budget and financial analysis
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
