Medical Education Receptionist Administrator - Lister Education Centre

Job summary

We are recruiting for a Medical Education Receptionist Administratorwho shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will provide a welcoming and efficient reception service and high-quality administrative support for the delivery of training and teaching and associated activities and events at the Lister Education Centre, East and North Herts NHS Trust.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

Main duties of the job

Provide administrative support for the delivery Lister Education Centre (LEC) activities at East and North Herts NHS Trust.

Provide a welcoming, courteous, and efficient reception service for learners, visitors, and Contractors.

Be expected to work on their own initiative to ensure administration and personal assistance is provided in relation to training and teaching and support to Deputy Medical Education Manager & Foundation Programme Coordinator.

Ensure that facilities and training rooms are kept clean, tidy, and serviceable, reporting maintenance issues as appropriate.

Respond to requests for room bookings in accordance with the Centre Room Booking Policy.

Assist the Deputy Medical Education Manager & Foundation Programme Coordinator in executing induction for medical students and Foundation doctors.

Communicate effectively with a wide range of people and agencies both internally and externally in person on the telephone, virtual and via email.

Participate, as a member of the team, in fulfilling departmental clerical duties e.g. maintaining/obtaining room booking requests, organising room allocation and set up, sending/receiving communication to attendees.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Education Centre

Coreys Mill Lane

Stevenage

SG1 4BA

Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Education Centre

Coreys Mill Lane

Stevenage

SG1 4BA

Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

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