Job summary
We are recruiting for an Information Analystwho shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The ability of the Trust to analyse and manage its clinical and business operations is fundamental to the Trust's success.
As an Information Analyst, you will use your knowledge of manipulating data and analytical skills using several systems to support the Information Team in delivering timely and accurate information.
The Information Department is responsible for ensuring that managers and clinicians have the information that they require to deliver trusted and high-quality services to patients. To meet this requirement, you will ensure that the data collated from numerous sources is accurate and fit for purpose.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
Extract and analyse data and develop reports that are accurate and timely. Working closely with stakeholders, ensuring that information is fit for purpose. This will involve a detailed and expert knowledge of the NHS and advanced analytical techniques.
Working with senior clinicians and managers to extract and present information more effectively.
Transforming the way in which information is collated, assured, used and presented by the Trust.
Contribution to the ongoing development of information systems enabling efficient and intelligent access to performance information.
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Qualifications and Trainings
Essential
- Education to degree level or equivalent relevant NHS experience
- Evidence of ongoing personal and professional development
Desirable
- Evidence of SQL Training / Qlik View / Power BI
Previous experience
Essential
- Good understanding of the NHS performance management regime
- Good Knowledge of NHS Information terminology
- Sound understanding of information requirements locally and nationally particularly in respect of key NHS targets
- Experience of the application of data extraction and analysis
- Experience of working with colleagues across all disciplines at all levels of organisation
- Previous knowledge and experience of patient information systems and data storage systems
- Good working knowledge of relevant legislation/guidelines e.g., GDPR, Freedom of Information Act, information governance, confidentiality and security guidance
Desirable
- Experience using benchmarking tools such as the NHS Model Hospital, CHKS iCompare, etc. to contextualise performance in relation to peers
Skills
Essential
- Ability to explain complex information and make recommendations based on information
- Excellent analytical skills: the ability to learn quickly, to synthesise diverse information, and to make decisions from a range of options
- Excellent communication and presentation skills, including the ability to adjust the pitch appropriately according to the audience
- Ability to influence clinicians and other decision-makers from an informatics perspective, providing analysis and recommendations to such staff
- Ability to interpret national guidance and align with hospital practice and Trust objectives
- Approachable, reliable, decisive, tactful, respectful and supportive
- Confident explaining statistical techniques and model to others
- Proven technical expertise in data analysis such as Excel, SQL & Qlikview - this will require excellent keyboard skills.
- Produce Training materials (Audio / Video)
Knowledge
Essential
- 2016 including T-SQL
- Highly developed knowledge in Microsoft Office skills and MS operating systems
- NHS Data Dictionary
- High level knowledge of Performance Returns, definitions, guidance and management in the Acute NHS
- Business Intelligence tools and techniques for presentation of data as information
- NHS reporting regime with respect to published strategy, policy, performance and service frameworks
Desirable
- IT technical knowledge of SQL Server
Other requirements
Essential
- Innovation and imagination in devising solutions to problems in novel and complex situations
- Good organisational skills
- Ability to work under pressure, to meet often conflicting deadlines and prioritise workloads
- Ability to demonstrate initiative
- Aptitude towards learning and development
- Sound communication skills and good interpersonal skills
- Flexible
- Positive outlook and approach
Person Specification
Qualifications and Trainings
Essential
- Education to degree level or equivalent relevant NHS experience
- Evidence of ongoing personal and professional development
Desirable
- Evidence of SQL Training / Qlik View / Power BI
Previous experience
Essential
- Good understanding of the NHS performance management regime
- Good Knowledge of NHS Information terminology
- Sound understanding of information requirements locally and nationally particularly in respect of key NHS targets
- Experience of the application of data extraction and analysis
- Experience of working with colleagues across all disciplines at all levels of organisation
- Previous knowledge and experience of patient information systems and data storage systems
- Good working knowledge of relevant legislation/guidelines e.g., GDPR, Freedom of Information Act, information governance, confidentiality and security guidance
Desirable
- Experience using benchmarking tools such as the NHS Model Hospital, CHKS iCompare, etc. to contextualise performance in relation to peers
Skills
Essential
- Ability to explain complex information and make recommendations based on information
- Excellent analytical skills: the ability to learn quickly, to synthesise diverse information, and to make decisions from a range of options
- Excellent communication and presentation skills, including the ability to adjust the pitch appropriately according to the audience
- Ability to influence clinicians and other decision-makers from an informatics perspective, providing analysis and recommendations to such staff
- Ability to interpret national guidance and align with hospital practice and Trust objectives
- Approachable, reliable, decisive, tactful, respectful and supportive
- Confident explaining statistical techniques and model to others
- Proven technical expertise in data analysis such as Excel, SQL & Qlikview - this will require excellent keyboard skills.
- Produce Training materials (Audio / Video)
Knowledge
Essential
- 2016 including T-SQL
- Highly developed knowledge in Microsoft Office skills and MS operating systems
- NHS Data Dictionary
- High level knowledge of Performance Returns, definitions, guidance and management in the Acute NHS
- Business Intelligence tools and techniques for presentation of data as information
- NHS reporting regime with respect to published strategy, policy, performance and service frameworks
Desirable
- IT technical knowledge of SQL Server
Other requirements
Essential
- Innovation and imagination in devising solutions to problems in novel and complex situations
- Good organisational skills
- Ability to work under pressure, to meet often conflicting deadlines and prioritise workloads
- Ability to demonstrate initiative
- Aptitude towards learning and development
- Sound communication skills and good interpersonal skills
- Flexible
- Positive outlook and approach
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
