Job summary
We are recruiting for a Deputy Director of Estates and Facilitieswho shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The estates and facilities division is a multi-disciplinary department providing comprehensive estates, engineering and facilities management services for the Trust.
This includes statutory compliance issues such as Health & Safety, Fire and Security. It covers the full range of hard FM services and leads on strategic planning influenced by our partners in the health economy. It covers the management of medical devices including the mandatory statutory requirements around training and maintenance.
Through contract management and 'in-house' staffing, the supply of all facilities services patient and staff catering, domestic services, portering and car parking.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
Working closely with the Director of Estates and Facilities, the Deputy Director of Estates and Facilities will contribute to the delivery and achievement of corporate objectives associated with environment and estates.
With specific focus on the healthcare environment, the deputy director will be accountable for providing strong and effective leadership for the operational delivery of engineering, decontamination, clinical engineering, soft FM, health & safety and security functions delivered through the estates and facilities division.
This is a pivotal leadership role within the division, and a key post within the Trust, who will ensure strong positive relationships within the division, wider Trust management teams and across operational services; providing management, advice, leadership, and support to the Trust.
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Qualifications/Training
Essential
- Professional manager with managerial qualification or equivalent experience
- Masters level qualification or equivalent experience
- Highly Specialist knowledge over more than one function/discipline in the remit of the role
- Higher level qualification in Engineering or equivalent experience
- Higher level qualification in Health, Safety and Fire or equivalent experience
Desirable
- Clinical or allied professional qualification or equivalent experience
- NHS senior management or leadership course Budget or financial management qualification
Previous Experience
Essential
- Experience at an advanced level of NHS management
- Significant management experience which includes but is not limited to the NHS
- Evidence of leadership development
- Experience of managing staff and multiple budgets
- Experience of leading on a significant change management project across an organisation
- Experience of managing conflict effectively and making effective decisions in challenging, time limited situations
- Experience of undertaking investigations and root cause analysis as a lead investigator
- Experience of staff and organisational staff consultation, reconfiguration, and service redesign in a complex NHS organisation
- Experience of developing and implementing strategies
- Experience in preparing and delivering Board level reports
- Experience of staff and organisational staff consultation, reconfiguration, and service redesign in a complex NHS organisation
- Experience of presenting to large groups of clinical and non-clinical audiences Exposed to Board or Deputy Director level experience
Knowledge/Skills
Essential
- Management experience of Human Resources with a high level of skill in developing & motivating people
- Extensive knowledge and experience of principles, theories and practices of a wide & technically diverse range of subjects relating to the management of the NHS Estate
- Substantial management experience reporting at a senior level in the NHS.
- Substantial experience in managing complex compliance issues within an estates and facilities context
- Robust in the ability to challenge, confront and turn around poor performance
- Extensive Building Services knowledge at an operational and strategic level.
- Extensive Estates / Environmental knowledge at a strategic level
- Knowledge of planning and project management processes related to the NHS Estate
- Excellent negotiation, presentation, and written & verbal communication skills
- Ability to work under pressure to tight timescales, managing multiple conflicting and competing priorities.
- Significant understanding of strategy and the ability to convert strategy to action
- Innovative and creative with an ability to solve complex problems
- Solution orientated. Ability to develop and implement long term strategies and to influence at a strategic level across and beyond complex organisations.
- Excellent effective written and verbal communication skills and the ability to communicate effectively with a wide range of people and professionals
- Ability to communicate, receive and interpret highly complex, highly sensitive and highly contentious information where there are significant barriers to acceptance or understanding
- Ability to communicate in highly emotive, hostile, or antagonistic environments, including to distressed and or large groups of people in a politically aware and sensitive
- Ability to lead and motivate senior multidisciplinary and multi-agency staff Strong negotiation skills within and across organisational boundaries
- Proficient project and change management skills
- Ability to resolve conflict and negotiate constructively
- Evidence of listening and mediation skills
- Ability to manage human and financial resources effectively within a performance management framework.
- Evidence of ability to supervise senior managers so that responsibility is appropriately delegated, and the management skills of these staff are continuously developed.
- Ability to interpret overall health service policy and strategy in to establish goals and standards.
- Leadership qualities to motivate and empower.
- Facilitation and meeting chairing skills
- Advanced audit, analytical and judgement skills, able to interpret highly complex facts or situations and a comparison of a range of options.
- Ability to develop others to meet their full potential.
- Excellent presentation skills
Desirable
- Extensive experience in services delivery and management.
- Experience of managing large service contracts
- Knowledge of Energy Management including Carbon Management at a strategic level
- Critical appraisal skill
Other Requirements
Desirable
- Ability to develop and implement long term strategies and to influence at a strategic level across and beyond complex organisations
- Excellent effective written and verbal communication skills and the ability to communicate effectively with a wide range of people and professionals.
- Ability to communicate, receive and interpret highly complex, highly sensitive and highly contentious information where there are significant barriers to acceptance or understanding.
- Ability to lead and motivate senior multidisciplinary and multi-agency staff
- Strong negotiation skills within and across organisational boundaries.
Person Specification
Qualifications/Training
Essential
- Professional manager with managerial qualification or equivalent experience
- Masters level qualification or equivalent experience
- Highly Specialist knowledge over more than one function/discipline in the remit of the role
- Higher level qualification in Engineering or equivalent experience
- Higher level qualification in Health, Safety and Fire or equivalent experience
Desirable
- Clinical or allied professional qualification or equivalent experience
- NHS senior management or leadership course Budget or financial management qualification
Previous Experience
Essential
- Experience at an advanced level of NHS management
- Significant management experience which includes but is not limited to the NHS
- Evidence of leadership development
- Experience of managing staff and multiple budgets
- Experience of leading on a significant change management project across an organisation
- Experience of managing conflict effectively and making effective decisions in challenging, time limited situations
- Experience of undertaking investigations and root cause analysis as a lead investigator
- Experience of staff and organisational staff consultation, reconfiguration, and service redesign in a complex NHS organisation
- Experience of developing and implementing strategies
- Experience in preparing and delivering Board level reports
- Experience of staff and organisational staff consultation, reconfiguration, and service redesign in a complex NHS organisation
- Experience of presenting to large groups of clinical and non-clinical audiences Exposed to Board or Deputy Director level experience
Knowledge/Skills
Essential
- Management experience of Human Resources with a high level of skill in developing & motivating people
- Extensive knowledge and experience of principles, theories and practices of a wide & technically diverse range of subjects relating to the management of the NHS Estate
- Substantial management experience reporting at a senior level in the NHS.
- Substantial experience in managing complex compliance issues within an estates and facilities context
- Robust in the ability to challenge, confront and turn around poor performance
- Extensive Building Services knowledge at an operational and strategic level.
- Extensive Estates / Environmental knowledge at a strategic level
- Knowledge of planning and project management processes related to the NHS Estate
- Excellent negotiation, presentation, and written & verbal communication skills
- Ability to work under pressure to tight timescales, managing multiple conflicting and competing priorities.
- Significant understanding of strategy and the ability to convert strategy to action
- Innovative and creative with an ability to solve complex problems
- Solution orientated. Ability to develop and implement long term strategies and to influence at a strategic level across and beyond complex organisations.
- Excellent effective written and verbal communication skills and the ability to communicate effectively with a wide range of people and professionals
- Ability to communicate, receive and interpret highly complex, highly sensitive and highly contentious information where there are significant barriers to acceptance or understanding
- Ability to communicate in highly emotive, hostile, or antagonistic environments, including to distressed and or large groups of people in a politically aware and sensitive
- Ability to lead and motivate senior multidisciplinary and multi-agency staff Strong negotiation skills within and across organisational boundaries
- Proficient project and change management skills
- Ability to resolve conflict and negotiate constructively
- Evidence of listening and mediation skills
- Ability to manage human and financial resources effectively within a performance management framework.
- Evidence of ability to supervise senior managers so that responsibility is appropriately delegated, and the management skills of these staff are continuously developed.
- Ability to interpret overall health service policy and strategy in to establish goals and standards.
- Leadership qualities to motivate and empower.
- Facilitation and meeting chairing skills
- Advanced audit, analytical and judgement skills, able to interpret highly complex facts or situations and a comparison of a range of options.
- Ability to develop others to meet their full potential.
- Excellent presentation skills
Desirable
- Extensive experience in services delivery and management.
- Experience of managing large service contracts
- Knowledge of Energy Management including Carbon Management at a strategic level
- Critical appraisal skill
Other Requirements
Desirable
- Ability to develop and implement long term strategies and to influence at a strategic level across and beyond complex organisations
- Excellent effective written and verbal communication skills and the ability to communicate effectively with a wide range of people and professionals.
- Ability to communicate, receive and interpret highly complex, highly sensitive and highly contentious information where there are significant barriers to acceptance or understanding.
- Ability to lead and motivate senior multidisciplinary and multi-agency staff
- Strong negotiation skills within and across organisational boundaries.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
