East and North Herts NHS Trust

HRAC Medical Secretary - Anaesthetics

Information:

This job is now closed

Job summary

We are recruiting for a Medical Secretary - HRAC Anaesthetics who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

East and North Hertfordshire NHS Trust is a community which prides itself on providing the highest standard of healthcare services to our patients.

We are looking for a candidate who has excellent communication and organisational skills and the ability to prioritise workload. The successful candidate must have excellent interpersonal skills and confidence to deal with a wide range of matters with tact and diplomacy.

The candidate must have a strong background in PA administrative work, with good keyboard and typing skills and use of Microsoft Word. NHS experience would be desirable but not essential if there is a proven record of secretarial skills.

Our Values areInclude,Respect andImprove. It is important that you understand and refer to our values during your recruitment process and beyond!

Main duties of the job

You will act as point of contact for patients and medical staff on behalf of the consultant and their team ensuring that all enquired are answered with skill, sensitivity and in a courteous and professional manner.

You will be responsible for the provision of an efficient, comprehensive personal assistant and administrative support service to the Consultant/s and any other members of their team/s. The post holder will be required to work independently using their own initiative and must apply a high degree of confidentiality to all aspects of their work.

You will undertake these duties without direct supervision, working within broad procedural guidelines.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Details

Date posted

07 December 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

361-PLN-5832561

Job locations

Lister Site

Stevenage

SG1 4AB


Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications / Training

Essential

  • Educated to minimum GCSE level or equivalent
  • RSA III Pitman or equivalent secretarial qualification
  • In absence of AMSPAR, equivalent experience

Desirable

  • Evidence of continuing development
  • AMSPAR Medical Secretary Diploma Shorthand

Previous Experience

Essential

  • Demonstrable PA and secretarial/administrative experience
  • Managing appointments and diaries
  • Handling telephone enquiries

Desirable

  • NHS experience
  • Patient administration experience
  • Recent medical secretary experience

Skills

Essential

  • Excellent communication and presentation skills
  • Excellent verbal/written and interpersonal skill
  • Excellent typing, keyboard and audio-typing skills
  • Ability to work independently and as part of a team
  • Methodical and able to prioritise own workload
  • Ability to adapt to change
  • Ability to work well under pressure
  • Confidentiality and sensitivity of approach
  • Enthusiasm, initiative and flexibility
  • Awareness of limitations of experience and role
  • Well-presented application including relevant information for the job

Desirable

  • Comprehensive understanding of patient needs

Knowledge

Essential

  • Computer literacy including Word, Excel & MS Email
  • Internet literacy including research tools and outsourcing
  • Medical terminology

Desirable

  • Organisational structures
  • Lorenzo
  • Database knowledge
  • Seeker
  • Dictate IT

Other Requirements

Essential

  • Understanding of, and commitment to, equality, diversity and inclusion
  • Role model our Trust values every day
Person Specification

Qualifications / Training

Essential

  • Educated to minimum GCSE level or equivalent
  • RSA III Pitman or equivalent secretarial qualification
  • In absence of AMSPAR, equivalent experience

Desirable

  • Evidence of continuing development
  • AMSPAR Medical Secretary Diploma Shorthand

Previous Experience

Essential

  • Demonstrable PA and secretarial/administrative experience
  • Managing appointments and diaries
  • Handling telephone enquiries

Desirable

  • NHS experience
  • Patient administration experience
  • Recent medical secretary experience

Skills

Essential

  • Excellent communication and presentation skills
  • Excellent verbal/written and interpersonal skill
  • Excellent typing, keyboard and audio-typing skills
  • Ability to work independently and as part of a team
  • Methodical and able to prioritise own workload
  • Ability to adapt to change
  • Ability to work well under pressure
  • Confidentiality and sensitivity of approach
  • Enthusiasm, initiative and flexibility
  • Awareness of limitations of experience and role
  • Well-presented application including relevant information for the job

Desirable

  • Comprehensive understanding of patient needs

Knowledge

Essential

  • Computer literacy including Word, Excel & MS Email
  • Internet literacy including research tools and outsourcing
  • Medical terminology

Desirable

  • Organisational structures
  • Lorenzo
  • Database knowledge
  • Seeker
  • Dictate IT

Other Requirements

Essential

  • Understanding of, and commitment to, equality, diversity and inclusion
  • Role model our Trust values every day

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Site

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Site

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Manager

Kalvert Wells

kalvert.wells2@nhs.net

07384454923

Details

Date posted

07 December 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

361-PLN-5832561

Job locations

Lister Site

Stevenage

SG1 4AB


Supporting documents

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