Colorectal CNS Secretary and STT Admin Support

Job summary

We are recruiting for a Colorectal CNS Secretary and STT Admin Support who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

To be responsible for the provision of an efficient, comprehensive personal assistant and administrative support service to the Colorectal nurses and STT team and any other members of their team/s. The post holder will be required to work independently using their own initiative and must apply a high degree of confidentiality to all aspects of their work.

To undertake these duties without direct supervision, working within broad procedural guidelines.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

Main duties of the job

To date stamp and prioritise all incoming correspondence, locating patient notes to respond and then deal with promptly bringing urgent correspondence to the Consultant/s attention at the earliest possible time. Tracking notes to relevant area/s and Consultant/s on the Patient Access System (PAS) as appropriate.

To receive blood test results, radiology and other investigative reports, presenting all results immediately to the medical team/s attention for their appraisal. Where requested by medical teams, regularly review office procedures to keep patients, relatives and GP's informed of results and progress. Ensure results are filed correctly in patients' notes following any action requested by medical team/s.

To efficiently audio type and ensure Letters have been signed/authorised by a Doctor this could include all letters, reports, summaries, results, insurance claims, GP and Consultant letters and any other work generated by the nurses and their team/s. Retrieve patient records and coordinate all correspondence relevant to outsourcing. Audio typing and/or shorthand typing may also be required for any work deemed not suitable for outsourcing.

To support the STT team in booking and general admin duties

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Hospital

Stevenage

SG1 4AB

Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Hospital

Stevenage

SG1 4AB

Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

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