Job summary
We are recruiting for a Learning and Development Lead Facilitatorwho shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
An exciting opportunity has arisen for an individual who is passionate about learning to provide support and leadership expertise in the sourcing, design, facilitation, evaluation and continual improvement of a range of staff development, leadership, team and management development programmes across the organisation. These interventions willenable our leaders and colleagues to learn through a blended approach that draws on experiential learning.
If you have a proven commitment and track record for developing, designing and facilitating highly effective learning programmes then we would welcome your application.
You will be an enthusiastic, highly driven and flexible team player, who positively promotes collaboration and contributes to the development of innovative learning solutions that meet the needs of all learning and development and leadership projects and key stakeholders, within the Trust.
You will act as a role model for our Trust values of Include, Respect and Improve, whilst providing expertise within the team and and to Trust colleagues on a range of learning and development and leadership initiatives. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
Our aim is to develop a learning and compassionate leadership culture at every level.
You will contribute to this by:
- Promoting leadership development pathways to embed our Trust values, supporting people to grow as leaders, encouraging personal responsibility, fostering compassion and inspiring collaboration.
- Identification of learning requirements, learning design, strong facilitation skills, leadership knowledge, skills, experience and compassion.
- Sourcing, designing, facilitating, evaluating and improving a range of staff development, leadership, team and management development programmes across the organisation that enable our leaders and colleagues to learn through a blended approach that draws on experiential learning.
- Supporting the development of a robust culture of learning and development to implement strategies to identify, diagnose and plan to address learning and development needs through clear learning needs analysis.
An excellent and proactive communicator, you will have experience in building and maintaining a wide range of collaborative and successful working relationships with both internal and external colleagues and key committees/groups.
You will be responsible for a small Learning and development team
As a multi-site organisation the role will require the post holder to be able to travel to our other locations when required.
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.
Person Specification
Qualifications / Training
Essential
- Educated to degree level in relevant subject or equivalent level of work experience in a relevant area Professional training qualification
- Specialist training to Master's or equivalent level, management qualification or equivalent experience
- Demonstrable knowledge of leadership practice and learning and development
- Good understanding and usage of learning and development methodology, including the diagnosis, design, development and delivery of high quality informal / formal learning / Leadership interventions
- Evidence of continuing professional development
- Knowledge, understanding and application of equality, inclusion and diversity
Desirable
- Qualified practitioner in coaching, Belbin, MBTI, Affina, HealthCare Leadership Model 360 facilitator
- Member of the CIPD
- Knowledge and experience of best practice in leadership development and how this relates to the NHS
Previous Experience
Essential
- Relevant years' experience of designing, implementing and facilitating a blended approach of leadership, team and management development interventions to deliver outcomes in a large, complex organisation.
- Significant experience in applying a learning design methodology to systematically identify, design and facilitate high quality development initiatives using a blended learning model
- Proven track record of facilitating group discussions and giving presentations to various groups
- Experience of developing effective relationships with senior leaders
- Experience in project management to deliver on time and successful partnership working
- Experience of writing and presenting reports at all levels including Board level
Desirable
- Evidence of successful development and implementation of cultural change to achieve improved performance and outcomes
Skills
Essential
- Strong leadership skills with the ability to influence and motivate colleagues from across the organisation
- Self-motivated and innovative thinker with excellent communication skills:- written and verbal
- Good organisational skills and ability to work on own initiative to meet deadlines/expected standards
- Able to plan and implement major projects from conception to completion concurrently
- Strong influencing and negotiating skills with a wide range of colleagues
- Able to analyse complex information to inform effective action, anticipating and articulating the consequences of potential courses of action
- Able to present information in varying concise formats to differing audiences/requirements
- Emotionally capable to cope with high pressure and sensitive situations/information
- Good problem solving and decision
Desirable
- Excellent stakeholder management and business partnership experience across a variety of stakeholders with competing priorities and agendas making skills using various sources of information
Interview
Essential
- Leadership and management theories
- Relevant learning and development methodologies
- Group facilitation techniques
- Principles of coaching and mentoring
- Microsoft Office packages including Word, Excel and PowerPoint
Desirable
- Project management methodologies
- Technology enhanced learning developments
Other Requirements
Essential
- Experience and evidence of engagement around equality, diversity and inclusion issues in relation to policy, service development and service delivery in respect of both services to users and the management of staff
- Role model our Trust values every day
Person Specification
Qualifications / Training
Essential
- Educated to degree level in relevant subject or equivalent level of work experience in a relevant area Professional training qualification
- Specialist training to Master's or equivalent level, management qualification or equivalent experience
- Demonstrable knowledge of leadership practice and learning and development
- Good understanding and usage of learning and development methodology, including the diagnosis, design, development and delivery of high quality informal / formal learning / Leadership interventions
- Evidence of continuing professional development
- Knowledge, understanding and application of equality, inclusion and diversity
Desirable
- Qualified practitioner in coaching, Belbin, MBTI, Affina, HealthCare Leadership Model 360 facilitator
- Member of the CIPD
- Knowledge and experience of best practice in leadership development and how this relates to the NHS
Previous Experience
Essential
- Relevant years' experience of designing, implementing and facilitating a blended approach of leadership, team and management development interventions to deliver outcomes in a large, complex organisation.
- Significant experience in applying a learning design methodology to systematically identify, design and facilitate high quality development initiatives using a blended learning model
- Proven track record of facilitating group discussions and giving presentations to various groups
- Experience of developing effective relationships with senior leaders
- Experience in project management to deliver on time and successful partnership working
- Experience of writing and presenting reports at all levels including Board level
Desirable
- Evidence of successful development and implementation of cultural change to achieve improved performance and outcomes
Skills
Essential
- Strong leadership skills with the ability to influence and motivate colleagues from across the organisation
- Self-motivated and innovative thinker with excellent communication skills:- written and verbal
- Good organisational skills and ability to work on own initiative to meet deadlines/expected standards
- Able to plan and implement major projects from conception to completion concurrently
- Strong influencing and negotiating skills with a wide range of colleagues
- Able to analyse complex information to inform effective action, anticipating and articulating the consequences of potential courses of action
- Able to present information in varying concise formats to differing audiences/requirements
- Emotionally capable to cope with high pressure and sensitive situations/information
- Good problem solving and decision
Desirable
- Excellent stakeholder management and business partnership experience across a variety of stakeholders with competing priorities and agendas making skills using various sources of information
Interview
Essential
- Leadership and management theories
- Relevant learning and development methodologies
- Group facilitation techniques
- Principles of coaching and mentoring
- Microsoft Office packages including Word, Excel and PowerPoint
Desirable
- Project management methodologies
- Technology enhanced learning developments
Other Requirements
Essential
- Experience and evidence of engagement around equality, diversity and inclusion issues in relation to policy, service development and service delivery in respect of both services to users and the management of staff
- Role model our Trust values every day
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
