Clerical Radiology Department Assistant

Job summary

We are recruiting for a Clerical Radiology Department Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

This is a part-time vacancy 30 hours per week receptionist to work at our busy radiology Department at the QEII Hospital in Welwyn.

The main duties are reception, processing patient requests and general admin. You will play an important role in contributing to patient care and offering a quality service. We have computerised information systems so a large part of the role is accurate data input.This is a demanding but interesting role in a busy department. The RDA team is friendly and hard working. To fit into this job role you must be experienced in dealing with the public and have accurate keyboard and data input skills. Some experience of office and/or reception work is required. Previous work in a hospital would be an advantage but is not essential.

In the event of a high volume of applications being received the post may close prior to the specified closing date. Please apply as soon as possible if you are interested in the post.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

Main duties of the job

To provide reception services in the Radiology Department

To provide the highest quality administrative services

To support other team members

Providing a welcoming, caring and efficient service

Greeting patients, checking ID, demographics and accuracy of hospital records

Booking on computer arrival of patients with appointments and walk-in patients - patients may have electronic or paper requests - in accordance with procedures for location

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Employer details

Employer name

East and North Herts NHS Trust

Address

Across site

Welwyn Garden City

AL7 4HQ

Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

East and North Herts NHS Trust

Address

Across site

Welwyn Garden City

AL7 4HQ

Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

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