West Hertfordshire Teaching Hospitals NHS Trust

Band 8d - Deputy Director of Operations, WACS

The closing date is 15 April 2026

Job summary

Do you have a passion for healthcare operational management and are you looking for a role where you can make a tangible impact on patient care, working as part of a high performing triumvirate team, in a forward thinking and ambitious organisation? West Hertfordshire Teaching Hospitals NHS Trust is seeking a visionary and experienced Divisional Deputy Director of Operations for Women's & Children's to join our senior leadership team.

You will need to have experience in negotiating, operational management, people leadership skills, be able to deliver, implement and manage a wide range of processes within the service that uphold our Trust wide policies.

You will be expected to work closely with the Divisional Director in supporting the Division in ensuring the provision of high-quality patient services that are clinically sound, delivered cost effectively and meet the Trust's priorities and performance targets.

This leadership role offers the perfect blend of fostering a high-performing team, driving strategic initiatives, and making a tangible impact on patient recovery during a critical time.

Main duties of the job

The list below details the key roles and responsibilities:

  • Take day to day responsibility and accountability for the operational running of the Division.
  • Lead the Division to ensure national and local targets are achieved and that they meet the needs of the local community and the widerNHS and fulfil commissioner agreements.
  • Develop and implement plans to deliver the relevant Trust objectives as required
  • Monitor and manage performance metrics to ensure that patient-centered services are of a consistently high standard.
  • Provide robust financial management within the division
  • Provide leadership and management to both direct and indirect report
  • Establish strong links with the wider health and social care community by securing their involvement in the effective delivery of services.
  • Have a strong knowledge of service improvement methodologies and keep these at the forefront of service developments.

About us

With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance.www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and require support or guidance please contact westherts.recruitment@nhs.net If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

Details

Date posted

01 April 2026

Pay scheme

Agenda for change

Band

Band 8d

Salary

£96,626 to £111,084 a year inc HCA

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

360-D-11228

Job locations

Watford General Hospital

Watford

WD18 0HB


Job description

Job responsibilities

You will work closely with the Divisional Director in supporting the Division in ensuring the provision of high-quality patient services that are clinically sound, delivered cost effectively and meet the Trusts priorities and performance targets.

You will provide strong local leadership to the Division and to balance strategic plans with operational needs and robust delivery.

You will provide strategic leadership at divisional level, ensure that there are appropriate systems and processes within the Division to enable staff to deliver good quality clinical care and drive forward the service improvement agenda to achieve efficiency gains and improve the operational effectiveness of the Division.

Please refer to the job description for further information.

Job description

Job responsibilities

You will work closely with the Divisional Director in supporting the Division in ensuring the provision of high-quality patient services that are clinically sound, delivered cost effectively and meet the Trusts priorities and performance targets.

You will provide strong local leadership to the Division and to balance strategic plans with operational needs and robust delivery.

You will provide strategic leadership at divisional level, ensure that there are appropriate systems and processes within the Division to enable staff to deliver good quality clinical care and drive forward the service improvement agenda to achieve efficiency gains and improve the operational effectiveness of the Division.

Please refer to the job description for further information.

Person Specification

Education

Essential

  • First degree or equivalent experience
  • Of management and leadership training and continuous professional development

Desirable

  • Masters degree in a management related discipline

Knowledge

Essential

  • Knowledge of NHS Organisation and structures, business systems and the wider political environment
  • Understanding of the business processes and systems in acute trusts.
  • Knowledge of motivation, change and project management techniques and experience in their application in complex systems

Experience

Essential

  • Senior management and leadership experience within an NHS acute hospital setting.
  • Operational management responsibility for multi disciplinary staff groups.
  • Successful financial management including budget control and cost improvements.
  • Evidence of working successfully with senior medical staff in delivering services and developments.
  • Successful management of changing clinical services.

Skills

Essential

  • Demonstrable skills in leadership and driving the strategic direction of a team
  • High degree of interpersonal skills (listening, persuasion, negotiation, etc).
  • Good presentation and strong written and oral skills
  • Conceptual skills and application of concepts to practice
  • Analytical and interpretive skills in data handling
Person Specification

Education

Essential

  • First degree or equivalent experience
  • Of management and leadership training and continuous professional development

Desirable

  • Masters degree in a management related discipline

Knowledge

Essential

  • Knowledge of NHS Organisation and structures, business systems and the wider political environment
  • Understanding of the business processes and systems in acute trusts.
  • Knowledge of motivation, change and project management techniques and experience in their application in complex systems

Experience

Essential

  • Senior management and leadership experience within an NHS acute hospital setting.
  • Operational management responsibility for multi disciplinary staff groups.
  • Successful financial management including budget control and cost improvements.
  • Evidence of working successfully with senior medical staff in delivering services and developments.
  • Successful management of changing clinical services.

Skills

Essential

  • Demonstrable skills in leadership and driving the strategic direction of a team
  • High degree of interpersonal skills (listening, persuasion, negotiation, etc).
  • Good presentation and strong written and oral skills
  • Conceptual skills and application of concepts to practice
  • Analytical and interpretive skills in data handling

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

Watford General Hospital

Watford

WD18 0HB


Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)


Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

Watford General Hospital

Watford

WD18 0HB


Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Divisional Director,WACs & Consultant Obstetrician

Mr William Forson

wforson@nhs.net

Details

Date posted

01 April 2026

Pay scheme

Agenda for change

Band

Band 8d

Salary

£96,626 to £111,084 a year inc HCA

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

360-D-11228

Job locations

Watford General Hospital

Watford

WD18 0HB


Supporting documents

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