West Hertfordshire Teaching Hospitals NHS Trust

Band 2/3 - Healthcare Support Worker, Urology

The closing date is 12 January 2026

Job summary

We're looking for a Health Care Support Worker to join our dedicated Radiology team at West Hertfordshire Teaching Hospitals NHS Trust.

An exciting fixed-term, part-time opportunity has arisen to support the implementation and delivery of the One-Stop Haematuria Pathway, based within the newly opened Urology Diagnostic Unit at St Albans City Hospital.

If you are an experienced Healthcare Assistant with strong clinical skills and a passion for supporting the delivery of exceptional patient care, we would welcome your application.

This role will be primarily based at St Albans City Hospital, with occasional ad-hoc requirements to work across our other sites at Hemel Hempstead Hospital and Watford General Hospital.

We offer a supportive and collaborative working environment, with opportunities for professional development and growth. Applicants with training needs are encouraged to apply, as we are committed to supporting development where required.

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Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.

Main duties of the job

As a Healthcare Support Worker, you will play a vital role within the nursing team, delivering high-quality care and support to patients and their families.

This role requires someone who consistently puts patients at the heart of everything they do, ensuring compassionate, person-centred care every day.

You will provide hands-on personal care while actively encouraging and supporting patients to maintain their independence wherever possible.

About us

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and should you require support or guidance please contact westherts.recruitment@nhs.net If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

Details

Date posted

29 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,768 to £27,928 a year inc HCA pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

360-B-10762

Job locations

St Albans City Hospital

St Albans

AL3 5PN


Job description

Job responsibilities

You will be required to complete the Care Certificate qualification as part of your on-going training.

The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. The qualification is made up of the 15 minimum standards that should be covered if you are 'new to care' and will form part of a robust induction programme.

Please refer to the attached job description and person specification for a full list of duties and details about the role.

Job description

Job responsibilities

You will be required to complete the Care Certificate qualification as part of your on-going training.

The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. The qualification is made up of the 15 minimum standards that should be covered if you are 'new to care' and will form part of a robust induction programme.

Please refer to the attached job description and person specification for a full list of duties and details about the role.

Person Specification

Education and qualifications:

Essential

  • Good general education.
  • Good standard of written and spoken English.
  • Willingness to undertake The Care Certificate, Skills for Care & Skills for Health.

Desirable

  • Completion of the Care Certificate.
  • NVQ Level 2 qualification in Health and Social Care or equivalent.
  • English GCSE A*- C, 4-9 or Functional skills level 2.
  • Maths GCSE A*-C, 4-9 or Functional skills level 2.

Knowledge:

Essential

  • Understands the role of a Healthcare Assistant.

Desirable

  • Previous training in First Aid.
  • IT skills.

Experience:

Essential

  • Broad general experience.
  • Team working.

Desirable

  • Previous experience in a health setting.
Person Specification

Education and qualifications:

Essential

  • Good general education.
  • Good standard of written and spoken English.
  • Willingness to undertake The Care Certificate, Skills for Care & Skills for Health.

Desirable

  • Completion of the Care Certificate.
  • NVQ Level 2 qualification in Health and Social Care or equivalent.
  • English GCSE A*- C, 4-9 or Functional skills level 2.
  • Maths GCSE A*-C, 4-9 or Functional skills level 2.

Knowledge:

Essential

  • Understands the role of a Healthcare Assistant.

Desirable

  • Previous training in First Aid.
  • IT skills.

Experience:

Essential

  • Broad general experience.
  • Team working.

Desirable

  • Previous experience in a health setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

St Albans City Hospital

St Albans

AL3 5PN


Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)


Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

St Albans City Hospital

St Albans

AL3 5PN


Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruitment Specialist

Geanina Duduta

geanina.duduta@nhs.net

Details

Date posted

29 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,768 to £27,928 a year inc HCA pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

360-B-10762

Job locations

St Albans City Hospital

St Albans

AL3 5PN


Supporting documents

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