West Hertfordshire Teaching Hospitals NHS Trust

Band 4 - Project Management Officer, ICT

The closing date is 22 July 2025

Job summary

The ICT Programme Delivery team are seeking a highly motivated Project Management Officer with excellent organisational and communication skills to join their team. The PMO role is vital to the support and management of the project portfolio.

This is a full-time role, 37 1/2 hours per week.

Base site is Hemel Hempstead Hospital with hybrid working supported. Cross site travel is also required at times.

Interviews for this role will take place on the 3rd and 4th July 2025.

****** IMPORTANT INFORMATION - PLEASE READ ******

Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.

Main duties of the job

This post is part of the ICT Programme Delivery team. The post holder will provide support on a number of projects at any one time, assisting in the definition and maintenance of the standards of project management and process, and supporting the successful delivery of projects.

The post holder will act as the gatekeeper for enquiries for new projects and will ensure that all enquiries are assessed following the ICT Project Management Office process.

The PMO is responsible for managing the Programme team's shared mailboxes, the coordination of calendars and meeting invites as well as producing regular and ad-hoc reports as required.

The PMO is responsible for maintaining and developing the teams SharePoint site.

The post holder will need to be conscientious, meticulous and at all times act in a professional and confidential manner.

This post calls for a highly motivated individual who can work unsupervised, using their own initiative, prioritising their own workload, dealing with a number of complex issues at any one time while working under pressure.

About us

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and should you require support or guidance please contact westherts.recruitment@nhs.net If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

Details

Date posted

08 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,860 to £31,671 a year inc. HCA

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

360-E-10120-A

Job locations

Hemel Hempstead Hospital/Cross Site

Hemel Hempstead

HP2 4AD


Job description

Job responsibilities

Assisting the Senior Relationship Managers in the production of regular project update reports for issue to key Trust and external stakeholders.

Attending meetings with Project Managers, taking minutes as required, distributing minutes, issuing status reports, cost reports, etc. on behalf of the project team.

Producing and maintaining documentation which must be precise, accurate, produced in a timely manner and distributed to all relevant parties.

Preparing presentation material for the project team e.g. Power Point presentations, newsletters, posters and leaflets.

Creating and developing constructive relationships involving a range of internal and external staff and service users.

Working on own initiative on a daily basis to respond to problems and queries from users as they arise, often requiring reprioritising of workload to take on new tasks.

Working as project support on several projects simultaneously, this will call for meticulous time management.

Participating in the provision of pro-active support to end-users, directing queries to the relevant member of the project team up until the time of project sign off.

Assisting with the financial aspects of the project portfolio. This may include maintaining a record of orders raised; goods received and invoice checking prior to payment.

Raising requisitions using the Trusts Integra system.

The post holder is expected to work within the core hours of 08.30 - 16.30 Monday Friday.

Job description

Job responsibilities

Assisting the Senior Relationship Managers in the production of regular project update reports for issue to key Trust and external stakeholders.

Attending meetings with Project Managers, taking minutes as required, distributing minutes, issuing status reports, cost reports, etc. on behalf of the project team.

Producing and maintaining documentation which must be precise, accurate, produced in a timely manner and distributed to all relevant parties.

Preparing presentation material for the project team e.g. Power Point presentations, newsletters, posters and leaflets.

Creating and developing constructive relationships involving a range of internal and external staff and service users.

Working on own initiative on a daily basis to respond to problems and queries from users as they arise, often requiring reprioritising of workload to take on new tasks.

Working as project support on several projects simultaneously, this will call for meticulous time management.

Participating in the provision of pro-active support to end-users, directing queries to the relevant member of the project team up until the time of project sign off.

Assisting with the financial aspects of the project portfolio. This may include maintaining a record of orders raised; goods received and invoice checking prior to payment.

Raising requisitions using the Trusts Integra system.

The post holder is expected to work within the core hours of 08.30 - 16.30 Monday Friday.

Person Specification

Education and qualifications

Essential

  • Educated to A Level standard or experience of working in an NHS environment
  • ECDL or further evidence of good IT skills

Desirable

  • PRINCE2 Foundation

Knowledge

Essential

  • Knowledge of Project lifecycles
  • MS Office including MS Project or other Project Tools
  • Building and maintenance of SharePoint sites / pages

Desirable

  • Knowledge of PRINCE 2 principles

Experience

Essential

  • Experience of accurate minute taking and transcribing
  • Experience of using Microsoft Word, Excel, Outlook, Projec
  • NHS or other relevant experience
  • Experience of project work and working to tight deadlines
  • Experience of maintaining project documentation/project library.
  • Experience of working within a highpressure environment requiring ability to multi-task.
  • Experience of accurate data entry
  • Experience of using the internet to conduct research for information relevant to projects

Desirable

  • Experience of using Microsoft Visio for producing flow charts
Person Specification

Education and qualifications

Essential

  • Educated to A Level standard or experience of working in an NHS environment
  • ECDL or further evidence of good IT skills

Desirable

  • PRINCE2 Foundation

Knowledge

Essential

  • Knowledge of Project lifecycles
  • MS Office including MS Project or other Project Tools
  • Building and maintenance of SharePoint sites / pages

Desirable

  • Knowledge of PRINCE 2 principles

Experience

Essential

  • Experience of accurate minute taking and transcribing
  • Experience of using Microsoft Word, Excel, Outlook, Projec
  • NHS or other relevant experience
  • Experience of project work and working to tight deadlines
  • Experience of maintaining project documentation/project library.
  • Experience of working within a highpressure environment requiring ability to multi-task.
  • Experience of accurate data entry
  • Experience of using the internet to conduct research for information relevant to projects

Desirable

  • Experience of using Microsoft Visio for producing flow charts

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

Hemel Hempstead Hospital/Cross Site

Hemel Hempstead

HP2 4AD


Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)


Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

Hemel Hempstead Hospital/Cross Site

Hemel Hempstead

HP2 4AD


Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Relationship Manager

Colin Gray

colin.gray8@nhs.net

07966266844

Details

Date posted

08 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,860 to £31,671 a year inc. HCA

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

360-E-10120-A

Job locations

Hemel Hempstead Hospital/Cross Site

Hemel Hempstead

HP2 4AD


Supporting documents

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