Job summary
We have a fantastic job opening for a Band 3 - Supply Chain Goods Receiving Officer.
This role involves managing the receipt, computerised booking-in system, and delivery of all goods into the hospital site, ensuring accurate records are maintained for all movement of goods in line with the goods receiving procedure.
You will be responsible for the security of all incoming goods up to the point of delivery to the end user.
You will also oversee the health and safety and security of the goods receiving area and related offices.
As part of the role, you may be required to place ad-hoc orders with NHS Supply Chain and ad-hoc requisitions for non-stock materials management lines, in compliance with agreed product rationalisation and standardisations.
The core working hours are 08:00 to 16:00, Monday to Friday, with an unpaid 30-minute lunch break each day.
****** IMPORTANT INFORMATION - PLEASE READ ******
Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.
Main duties of the job
- Receive goods into goods receiving area, checking for part delivery, non-delivery and damaged goods.
- Marshal goods for appropriate delivery.
- Follow the materials management monitoring procedures.
- Assist with departmental administrative procedures (filing, postal work etc).
- Progress chasing for routine enquiries and failed collections.
- Respond to and resolve enquiries in an efficient manner.
- Store used toner cartridges and arrange collection.
- Package, despatch and record repairs, stock and non-stock returns.
- Collect returns from departments.
About us
With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and should you require support or guidance please contact westherts.recruitment@nhs.net If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Job description
Job responsibilities
- Plan, prioritise, delegate and monitor, the delivery of goods to wards and departments, wherever possible on the day of receipt. Make short term adjustments to planning in the event of an emergency request.
- Respond to enquiries in an efficient manner, overcoming barriers to understanding through well-rounded interpersonal and communication skills.
- Customer service activities such as progress chasing and task related problem solving.
- Respond to NHS hazard notices appropriately.
- Maintain accurate and tidy records where necessary.
- Use IT systems to update various Trust purchasing systems.
- Maintain and file accurate records of goods received notes.
- Follow Trust SFIs where applicable to goods receiving and distribution.
- Be fully aware of and follow Trust moving and handling policies and procedures.
- Use IMS, Oracle and/or iProcurement systems for non-stock materials management (according to location) and any new systems as developed.
- Respond immediately to urgent, potentially life-saving, requests for medical supplies.
Job description
Job responsibilities
- Plan, prioritise, delegate and monitor, the delivery of goods to wards and departments, wherever possible on the day of receipt. Make short term adjustments to planning in the event of an emergency request.
- Respond to enquiries in an efficient manner, overcoming barriers to understanding through well-rounded interpersonal and communication skills.
- Customer service activities such as progress chasing and task related problem solving.
- Respond to NHS hazard notices appropriately.
- Maintain accurate and tidy records where necessary.
- Use IT systems to update various Trust purchasing systems.
- Maintain and file accurate records of goods received notes.
- Follow Trust SFIs where applicable to goods receiving and distribution.
- Be fully aware of and follow Trust moving and handling policies and procedures.
- Use IMS, Oracle and/or iProcurement systems for non-stock materials management (according to location) and any new systems as developed.
- Respond immediately to urgent, potentially life-saving, requests for medical supplies.
Person Specification
Education and Qualification
Essential
- General standard of education
- NVQ level 2 in appropriate subject or relevant experience
Desirable
- English and Maths GCSE's or equivalent
- ECDL pass
- To be willing to work towards CILT qualification
Knowledge
Essential
- Ability to use handheld PDA bar code reader
- Ability to use IT systems: IMS, NHS Supply Chain, Oracle, iProcurement
- Email
Desirable
- Knowledge of MS Excel, Word
Experience
Essential
- Experience of working in a customer focused environment
- Experience of working in a stores/stock control environment
- Task related problem solving
- Customer relations skills
Desirable
- Experience of working within the NHS and an understanding of current issues
Person Specification
Education and Qualification
Essential
- General standard of education
- NVQ level 2 in appropriate subject or relevant experience
Desirable
- English and Maths GCSE's or equivalent
- ECDL pass
- To be willing to work towards CILT qualification
Knowledge
Essential
- Ability to use handheld PDA bar code reader
- Ability to use IT systems: IMS, NHS Supply Chain, Oracle, iProcurement
- Email
Desirable
- Knowledge of MS Excel, Word
Experience
Essential
- Experience of working in a customer focused environment
- Experience of working in a stores/stock control environment
- Task related problem solving
- Customer relations skills
Desirable
- Experience of working within the NHS and an understanding of current issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
