Job summary
Do you have a passion for healthcare operational management and are you looking for a role where you can make a tangible impact on patient care, in a forward thinking and ambitious organisation?
West Hertfordshire Teaching Hospitals NHS Trust is seeking a visionary and experienced Site Director for St Albans City Hospital to join our operational senior leadership team.
This leadership role offers an opportunity to lead the development of a high performing elective hospital site, fostering a high-performing culture, drive a programme of construction improvements & strategic initiatives, and making a tangible impact on patient recovery during a critical time.
Interview date: 4th March 2025
Main duties of the job
Some of the key responsibilities include:
Taking operational leadership: Take day to day responsibility and accountability for the operational running of the St Albans City Hospital.Driving performance: Monitor and manage performance metrics to ensure that patient-centered services are of a consistently high standard, while ensuring financial stability and long-term sustainability.Promoting and driving continuous improvement: Utilise service improvement methodologies to deliver service developments that meet the Trust's strategic objectives.Building a High-Performing Team: You'll foster a supportive and collaborative environment that prioritises patient well-being.Championing Collaboration: You'll establish strong links with the wider health and social care community by securing their involvement in the effective delivery of services.Overseeing financial and productivity improvements: You'll seek opportunities for income generation and business growth.
About us
With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.
We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare.
Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.
At West Herts we offer a variety of flexible working options as we recognise the importance of a good work life balance and the ability to work flexibly.
www.westhertshospitals.nhs.uk/flexibleworking
We kindly invite you to consider submitting an application.
If you have a disability or long-term health condition and should you require support or guidance please contact westherts.recruitment@nhs.net
If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Job description
Job responsibilities
Responsible for the day-to-day operational management of the St. Albans site in order to ensure maximum productivity of the sites across all planned services.
To lead and support delivery of effective site management ensuring that the Divisions are supported in the successful day to day management of patient flow.
To act as the senior first point of contact for the CQC or other regulators as appropriate and for escalation of site-specific issues.
To develop partnership working with support services including estates, facilities and IT to ensure the hospital is functioning optimally for staff and patients and maximising space utilisation.
To be responsible for the timely resolution of non-clinical incidences in collaboration with key departments.
To be responsible for the resolution of unexpected and short notice staffing issues that jeopardise the delivery of planned services including working with wards and services to identify staff for reallocation. Taking final decision on short notice reallocation of site resources.
Being a senior point of contact for escalation of site-specific issues.
To be responsible for the resolution of non-clinical operational issues e.g. issues with patient transport etc.
To develop effective and responsive working relationships with Divisional Directors and Divisional Managers and their teams.
To manage potentially highly sensitive and contentious communication and information issues where the highest level of tact and sensitivity are required when communicating unpopular, controversial and emotive information.
Develop and maintain monitoring and information systems, ensuring that these are in line with overall Trust systems.
In conjunction with the Head of Operational Performance to ensure site specific operational capacity is sufficient to deliver RTT standards.
Support the escalation process designed to reduce last minute on the day cancellation of surgery by acting as the site point of contact.
For full details of the role please refer to the attached job description
Job description
Job responsibilities
Responsible for the day-to-day operational management of the St. Albans site in order to ensure maximum productivity of the sites across all planned services.
To lead and support delivery of effective site management ensuring that the Divisions are supported in the successful day to day management of patient flow.
To act as the senior first point of contact for the CQC or other regulators as appropriate and for escalation of site-specific issues.
To develop partnership working with support services including estates, facilities and IT to ensure the hospital is functioning optimally for staff and patients and maximising space utilisation.
To be responsible for the timely resolution of non-clinical incidences in collaboration with key departments.
To be responsible for the resolution of unexpected and short notice staffing issues that jeopardise the delivery of planned services including working with wards and services to identify staff for reallocation. Taking final decision on short notice reallocation of site resources.
Being a senior point of contact for escalation of site-specific issues.
To be responsible for the resolution of non-clinical operational issues e.g. issues with patient transport etc.
To develop effective and responsive working relationships with Divisional Directors and Divisional Managers and their teams.
To manage potentially highly sensitive and contentious communication and information issues where the highest level of tact and sensitivity are required when communicating unpopular, controversial and emotive information.
Develop and maintain monitoring and information systems, ensuring that these are in line with overall Trust systems.
In conjunction with the Head of Operational Performance to ensure site specific operational capacity is sufficient to deliver RTT standards.
Support the escalation process designed to reduce last minute on the day cancellation of surgery by acting as the site point of contact.
For full details of the role please refer to the attached job description
Person Specification
Your application will be scored against the person spec.
Essential
- 2 = meets all criteria, 1 = partially met, 0 = does not meet essential criteria
Person Specification
Your application will be scored against the person spec.
Essential
- 2 = meets all criteria, 1 = partially met, 0 = does not meet essential criteria
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
