West Hertfordshire Teaching Hospitals NHS Trust

Band 8a - Operations Manager, HWE Surgical Centre

Information:

This job is now closed

Job summary

Do you want to be part of a team working in brand new, purpose-built theatres providing planned surgery for patients across Hertfordshire and west Essex?

We are looking NOW for talented staff to form the core team that will be the beating heart of the Hertfordshire and West Essex Surgical Centre being built at St Albans City Hospital and set to open in Spring 2025.

More than 4,000 patients will be seen at the hub each year for non-complex orthopaedic, hip and knee surgery as well as ear, nose and throat procedures and spinal injections. Being separated from emergency services will reduce the risk of short-notice cancellations.

This is a fabulous opportunity to play a key role in a flagship collaborative project between the East and North Hertfordshire NHS Trust, Princess Alexandra Hospital NHS Trust, West Hertfordshire Teaching Hospitals NHS Trust and Herts and West Essex Integrated Care Board.

The Surgical Centre will focus on Getting It Right First Time (GIRFT) standards and will be a highly efficient facility, achieving 85% theatre utilisation and operating sessions over an extended 10-hour day, four days a week, with shorter, 8-hour operating session taking place on Friday and Saturdays.

Interviews will be taking place on 23rd October.

Main duties of the job

You will be responsible for leading a highly skilled and efficient operational team within the business unit.

You will work closely with a broad range of staff from all 3 acute trusts to ensure that all patients identified as suitable forthe surgical centre are scheduled for surgery in a timely manner.

You will implement andmonitor national guidelines and GIRFT recommendations to achieve the best outcomes ensuring correct list allocation, case mix and equipment availability, monitor cancellations and equitable share of fallow lists.

You willbe required to produce reports and co-lead Theatre Efficiency Meeting with the Theatre Manager to ensure performance targets are met and any barriers to deliver are unlocked.

The post holder will form part of the management team that will provide senior cover six days aweek. There will be no Trust on call commitments within this role.

About us

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. At West Herts we offer a variety of flexible working options as we recognise the importance of a good work life balance and the ability to work flexibly. We kindly invite you to consider submitting an application. If you have a disability or long-term health condition and should you require support or guidance please contactwestherts.recruitment@nhs.net If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

Details

Date posted

16 September 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£52,963 to £59,360 a year inc HCA

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

360-HWE-0002

Job locations

St Albans City Hospital

St Albans

AL3 5PN


Job description

Job responsibilities

Please refer to the attached job description and person specification for further details regarding this role.

Job description

Job responsibilities

Please refer to the attached job description and person specification for further details regarding this role.

Person Specification

Education

Essential

  • Education to degree level.
  • Post graduate management qualification or equivalent experience.

Desirable

  • Masters in relevant subject.
  • Management qualification.

Knowledge

Essential

  • Strong understanding of the health and care sector including operational management within an acute trust.
  • Demonstrable knowledge of operational processes and the management of large groups of staff.
  • Understands admissions and outpatient services and processes.
  • Understands admissions and outpatient services and processes.
  • Strong understanding of governance including Complaint Handling, management of incidents and risk.
  • Financial awareness and knowledge of managing budgets effectively.
  • Knowledge of motivation, change and project management techniques.
  • Clear understanding of the surgical patient pathways within the NHS.
  • Knowledge of Integrated Care Systems and partner collaborative working.
  • Understanding of national policies / guidance relating NHS.
  • Detailed knowledge of NHS performance standards.

Desirable

  • Understanding of relevant national guidelines and GIRFT recommendations.
  • Current NHS policy including frameworks, NICE guidelines.

Experience

Essential

  • Previous operational experience within an NHS acute hospital setting.
  • Evidence of working successfully with clinical staff in delivering services.
  • Experience of using numerical analysis in problem solving.
  • Experience of successful change management, including reviewing services, writing redial action plans and where requiring, providing business cases for future investment.
  • Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems in the area.

Desirable

  • Experience of audit / benchmarking.
  • Experience in management of human and financial resources.
  • Experience of working within a collaborative/system partnership.

Skills and ability

Essential

  • Excellent managerial, leadership and organisational skills including report writing, presentation skills and time management.
  • Ability to influence, manage and achieve objectives working in a demanding environment.
  • Able to problem solve and initiate change.
  • Evidence of analysing a range of complex problems and decisions.
  • Experience of managing difficult staff situations.
  • Experience of reconfiguring patient services.
  • Evidence of successful delivery of service objectives.
  • Working knowledge of Microsoft Office with intermediate keyboard skills.
  • Effective team working/ partnership abilities.
  • Negotiation and conflict resolution skills.
  • Ability to multitask.
  • Interviewing and appraisal skills.
Person Specification

Education

Essential

  • Education to degree level.
  • Post graduate management qualification or equivalent experience.

Desirable

  • Masters in relevant subject.
  • Management qualification.

Knowledge

Essential

  • Strong understanding of the health and care sector including operational management within an acute trust.
  • Demonstrable knowledge of operational processes and the management of large groups of staff.
  • Understands admissions and outpatient services and processes.
  • Understands admissions and outpatient services and processes.
  • Strong understanding of governance including Complaint Handling, management of incidents and risk.
  • Financial awareness and knowledge of managing budgets effectively.
  • Knowledge of motivation, change and project management techniques.
  • Clear understanding of the surgical patient pathways within the NHS.
  • Knowledge of Integrated Care Systems and partner collaborative working.
  • Understanding of national policies / guidance relating NHS.
  • Detailed knowledge of NHS performance standards.

Desirable

  • Understanding of relevant national guidelines and GIRFT recommendations.
  • Current NHS policy including frameworks, NICE guidelines.

Experience

Essential

  • Previous operational experience within an NHS acute hospital setting.
  • Evidence of working successfully with clinical staff in delivering services.
  • Experience of using numerical analysis in problem solving.
  • Experience of successful change management, including reviewing services, writing redial action plans and where requiring, providing business cases for future investment.
  • Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems in the area.

Desirable

  • Experience of audit / benchmarking.
  • Experience in management of human and financial resources.
  • Experience of working within a collaborative/system partnership.

Skills and ability

Essential

  • Excellent managerial, leadership and organisational skills including report writing, presentation skills and time management.
  • Ability to influence, manage and achieve objectives working in a demanding environment.
  • Able to problem solve and initiate change.
  • Evidence of analysing a range of complex problems and decisions.
  • Experience of managing difficult staff situations.
  • Experience of reconfiguring patient services.
  • Evidence of successful delivery of service objectives.
  • Working knowledge of Microsoft Office with intermediate keyboard skills.
  • Effective team working/ partnership abilities.
  • Negotiation and conflict resolution skills.
  • Ability to multitask.
  • Interviewing and appraisal skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

St Albans City Hospital

St Albans

AL3 5PN


Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)


Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

St Albans City Hospital

St Albans

AL3 5PN


Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

HWE Surgical Centre Operations Manager

Ana Rego Dos Santos

westherts.electivehubHR@nhs.net

07890940156

Details

Date posted

16 September 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£52,963 to £59,360 a year inc HCA

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

360-HWE-0002

Job locations

St Albans City Hospital

St Albans

AL3 5PN


Supporting documents

Privacy notice

West Hertfordshire Teaching Hospitals NHS Trust's privacy notice (opens in a new tab)