Job summary
The ED Performance Coordinator will provide an essential support service to the efficient running of the Emergency Department. The post holder will assist in the management of movement and flow of patients in the ED to maintain patient safety, enhance performance of the emergency 4-hour target and patient experience.
The working hours are mainly 10:00 - 22:30 with night duty and weekend work included.
Main duties of the job
Provide a professional, friendly, and efficient operational administrative support to the ED Department.
Work with the Nurse in charge and the Consultant to ensure that patient plans are in place to enable the 4 hour wait target to be met whenever clinically possible.
Provide support validating 4 hour breaches using multiple IT platforms enabling accurate external reporting.
IT skills are essential, preferably with experience using Cerner (including FirstNet, Power Chart and Capacity Management)
Exceptional communication skills are required as the post holder will be expected to work with the ED Consultant and Nurse in Charge in running the Emergency Department as well as escalating issues to speciality teams and assessment units.
About us
There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust! Major redevelopment works are planned as part of the New Hospital Programme. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.
The trust has recently gained 'teaching hospital' status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.
We encourage and welcome people with disabilities. If you need help, please ask.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion
Job description
Job responsibilities
Working alongside the Consultant and Nurse in charge, the post holder will hold responsibility of tracking the department via the main computer systems; Cerner and Capman. The post holder will be expected to chase plans for patients and ensure they are being completed to enable patients to meet the 4-hour emergency care standard.
Additional responsibilities include coordinating with assessment units and speciality teams to enable flow, liaising with the hospital operational managers to ensure patients are being admitted to appropriate wards and monitoring attendances of speciality teams to the Emergency Department.
Job description
Job responsibilities
Working alongside the Consultant and Nurse in charge, the post holder will hold responsibility of tracking the department via the main computer systems; Cerner and Capman. The post holder will be expected to chase plans for patients and ensure they are being completed to enable patients to meet the 4-hour emergency care standard.
Additional responsibilities include coordinating with assessment units and speciality teams to enable flow, liaising with the hospital operational managers to ensure patients are being admitted to appropriate wards and monitoring attendances of speciality teams to the Emergency Department.
Person Specification
Your application will be scored against the JD/ Person Specification
Essential
- 0=Does not meet Person Spec / 1=Meets some aspects - reserve candidate / 2=Meets Person Spec - to be interviewed
Person Specification
Your application will be scored against the JD/ Person Specification
Essential
- 0=Does not meet Person Spec / 1=Meets some aspects - reserve candidate / 2=Meets Person Spec - to be interviewed
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
