Job summary
The Dermatology Department has a vacancy for a part-time experienced Medical Secretary to work as part of the Dermatology team at Watford General Hospital. Experienced and committed, you will provide an efficient and comprehensive secretarial service to the Consultants and multi-disciplinary team.
The successful applicant will need to have a good general level of education with formal secretarial qualifications or at least two years' experience of working as a Medical Secretary and possess the essential qualifications outlined in the attached Person Specification.
This is an opportunity to work in a fascinating specialty with a friendly team.
Main duties of the job
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- To act as personal secretary to one or more of the Dermatology Consultants, liaising on a day to day basis and prioritising own work load.
- Typing of clinic letters, using Cerner database, discharge summaries and admin letters from tapes or dictation or written copy as required. Letters can sometimes contain distressing circumstances. Letters are in a pooled system and typed in date / priority order.
- Pathology and blood results should be actioned and filed appropriately daily, making sure urgent results are shown to Consultant as soon as possible, where this is not possible, this will need to be escalated to the Office Manager.
- Ensure that laboratory results, X-rays, letters and other records are filed accurately.
- To keep Consultant's diary and arrange meetings when required.
About us
There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust! Major redevelopment works are planned as part of the New Hospital Programme. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.
The trust has recently gained 'teaching hospital' status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.
We encourage and welcome people with disabilities. If you need help, please ask.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Job description
Job responsibilities
- To deal sympathetically and confidentially, via telephone enquiries or face to face, with patients, GPs, medical staff, nursing staff and hospital departments etc. Queries can occasionally be distressing / emotional circumstances.
- To liaise with the Central Booking Office with regard to making outpatient appointments.
- To order stationery when required and maintain a good level of stock in the department.
- To arrange for cancellation of Consultants clinics for annual leave, study leave etc via BookWise. To re-arrange appointments with patients via telephone or letter.
- To deal with all the Consultants correspondence and business matters including telephone calls, e-mails and organisation of diary as requested
- To make sure photographs are filed in patients notes and sent to patient when requested
- General office procedures commensurate with a secretarial post, including photocopying, filing, sending and sorting post, sending e-mails and creating and maintaining spreadsheets
- To respond to e-mails / queries in a timing manner
- To assist other secretaries in the Department with workload when required
- To take direction from the Office Manager and escalate any areas of concern.
Job description
Job responsibilities
- To deal sympathetically and confidentially, via telephone enquiries or face to face, with patients, GPs, medical staff, nursing staff and hospital departments etc. Queries can occasionally be distressing / emotional circumstances.
- To liaise with the Central Booking Office with regard to making outpatient appointments.
- To order stationery when required and maintain a good level of stock in the department.
- To arrange for cancellation of Consultants clinics for annual leave, study leave etc via BookWise. To re-arrange appointments with patients via telephone or letter.
- To deal with all the Consultants correspondence and business matters including telephone calls, e-mails and organisation of diary as requested
- To make sure photographs are filed in patients notes and sent to patient when requested
- General office procedures commensurate with a secretarial post, including photocopying, filing, sending and sorting post, sending e-mails and creating and maintaining spreadsheets
- To respond to e-mails / queries in a timing manner
- To assist other secretaries in the Department with workload when required
- To take direction from the Office Manager and escalate any areas of concern.
Person Specification
Applications are scored against the person specification
Essential
- Score 0 - does not meet the person specification 1 - reserved meets some person specification requirements 2 - Meets all person specification requirements
Person Specification
Applications are scored against the person specification
Essential
- Score 0 - does not meet the person specification 1 - reserved meets some person specification requirements 2 - Meets all person specification requirements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
