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Maidstone and Tunbridge Wells NHS Trust

RTT Patient Pathway Analyst - Kent & Medway ICS

The closing date is 16 February 2026

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Job summary

The Patient Access Team are looking for a motivated team member to join our existing, extremely busy team.

You will have knowledge of the 18 week RTT pathways, be an excellent communicator, have experience of collating information and have excellent computer skills. The role will involve proactively monitoring and validating patients on a clinical pathway, ensuring that access targets are met and data held against the patient's pathway is accurate and comprehensive.

Please note this role is currently only being advertised to staff members who are currently working within the Kent and Medway ICS.

Main duties of the job

This will involve managing groups of patients through the 'non-admitted' and 'admitted' element of their treatment pathway to enable treatment to be delivered within key access standards. You will possess the skills and key competencies to support the needs of the department. You will need to be organised, diligent and have patient care as your primary concern. You should have a good understanding of RTT pathwayrules as well as awareness and understanding of national targets.

We will offer the successful candidates the relevant training, however previous experience of working with Allscripts and RTT pathways is desirable. You will be required to have a professional and mature working attitude, and an ability to liaise with patients and staff.

You will be required to work under pressure to meet targets anddeadlines. You will also be required to offer support to the band 3 staff.

About us

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working?We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Click here to hear what our staff say.

Joining us includes a comprehensive benefits package:

  • At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
  • Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
  • Blue Light card eligibility
  • And more, additional benefits can be found in the benefits documents below

Details

Date posted

02 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

359-7746739-T1

Job locations

The OAST Building

Hermitage Lane

Maidstone

ME16 9NT


Job description

Job responsibilities

Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.

All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.

Job description

Job responsibilities

Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.

All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.

Person Specification

Qualifications

Essential

  • Educated to Secondary Level with 5 GCSE's at grades A*-C, with 2 of these being GSCE English and Mathematics
  • NVQ 3 (or equivalent experience)
  • Willingness to undertake additional training
  • Computer Literate

Desirable

  • Highly developed knowledge of the e-RS system

Experience/ Knowledge

Essential

  • Good level of understanding of the Government's access targets for 18 weeks RTT
  • Have experience of putting together a project/business case and contributed to its implementation
  • Organisation skills and ability to prioritise work under pressure
  • Working to tight deadlines
  • Customer care skills and experience
  • Experience of data collection, analysis, presentation and report writing

Desirable

  • Experience of Allscripts and Quattro
  • Previous experience of working in NHS setting

Skills

Essential

  • High Level of IT skills, with the ability to use all Microsoft Office applications, in particular Excel, Access and Word.
  • Ability to manage and interpret data correctly to inform decision making.
  • Ability to work on own initiative and as part of a team.
  • Ability to prepare reports for a wide ranging audience.
  • Excellent written and verbal communication skills.

Desirable

  • Shown willingness to plan and adapt to change.
Person Specification

Qualifications

Essential

  • Educated to Secondary Level with 5 GCSE's at grades A*-C, with 2 of these being GSCE English and Mathematics
  • NVQ 3 (or equivalent experience)
  • Willingness to undertake additional training
  • Computer Literate

Desirable

  • Highly developed knowledge of the e-RS system

Experience/ Knowledge

Essential

  • Good level of understanding of the Government's access targets for 18 weeks RTT
  • Have experience of putting together a project/business case and contributed to its implementation
  • Organisation skills and ability to prioritise work under pressure
  • Working to tight deadlines
  • Customer care skills and experience
  • Experience of data collection, analysis, presentation and report writing

Desirable

  • Experience of Allscripts and Quattro
  • Previous experience of working in NHS setting

Skills

Essential

  • High Level of IT skills, with the ability to use all Microsoft Office applications, in particular Excel, Access and Word.
  • Ability to manage and interpret data correctly to inform decision making.
  • Ability to work on own initiative and as part of a team.
  • Ability to prepare reports for a wide ranging audience.
  • Excellent written and verbal communication skills.

Desirable

  • Shown willingness to plan and adapt to change.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

The OAST Building

Hermitage Lane

Maidstone

ME16 9NT


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

The OAST Building

Hermitage Lane

Maidstone

ME16 9NT


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Patient Access and ERS Team Leader

Emma Prior

e.prior1@nhs.net

01622939646

Details

Date posted

02 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

359-7746739-T1

Job locations

The OAST Building

Hermitage Lane

Maidstone

ME16 9NT


Supporting documents

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