Job summary
Maidstone and Tunbridge Wells NHS Trust is delighted to offer exciting opportunities for compassionate and skilled individuals to join our dedicated nursing teams at Fordcombe Hospital, located just outside Royal Tunbridge Wells, as Healthcare Support Workers (HCSWs).
Please note: This is a bank-only role and work is offered on an as-and-when-required basis, providing flexibility to suit a wide range of personal circumstances.
We welcome applications from individuals who:o Are committed to delivering high-quality patient careo Have a minimum of two years' acute healthcare experience and are ready to hit the ground runningo Hold a nationally approved HEE Care Certificate obtained in a healthcare settingo If you are interested in working within the Outpatients Department then venepuncture is desirable or a willingness to undertake.
Please note you will be required to have your own transport to travel to the hospital as public transport services are not available to this site.
Main duties of the job
As a Healthcare Support Worker, you will play a vital role in providing exceptional patient care, supporting our nursing teams, and making a real difference to the lives of those we care for.
Whether you are looking to return to the workplace, cut back on commuting, or gradually reduce your hours, our bank roles offer flexible working to suit a wide range of personal circumstances.
The Trust is consistently recognised for its positive workplace culture, having been ranked in the Top 10 NHS Employers in the UK, based on the 2023 and 2024 NHS National Staff Survey. We are proud of our commitment to staff wellbeing, professional development, and flexible working.
Healthcare Support Workers play a vital role in delivering frontline patient care. Key responsibilities include:o Assisting with essential patient care, ensuring comfort and dignityo Monitoring and recording vital signso Providing urinary catheter care and specimen collectiono Supporting the wider clinical team in delivering high standards of careThis role provides an excellent foundation for those aspiring to progress into Registered Nursing, Nursing Associate, or Allied Health Professional roles within the NHS.
About us
Why Join our Staff Bank?o Be part of a supportive, inclusive, and diverse team that upholds the Trust's core PRIDE values.o Gain hands-on experience in a dynamic healthcare environmento Cost of DBS and uniform covered by the Trusto Weekly payrollo Support with development and revalidationo Online shift booking systemo Dedicated team to support with any querieso Access to NHS PensionThe Trust is consistently recognised for its positive workplace culture, ranked among the Top 10 NHS Employers in the UK in both the 2023 and 2024 NHS National Staff Surveys.
Application Guidance
To apply, please ensure your supporting statement includes:
o Your understanding of the importance of Healthcare Support Workers in delivering patient careo The personal qualities and skills you bring to the roleo A full employment and education history
If you are committed to delivering high-quality care and are eager to build a career in healthcare, we encourage you to apply and become part of our dedicated team.
Job description
Job responsibilities
Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children). If a role involves regulated activity and requires a DBS check with a barred list check, you cannot apply if you are on the barred list.
All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.
Following your corporate induction you will be expected to attend the Trusts Clinical Induction Programme for Healthcare Support Workers (which starts on the first day of employment).
Job description
Job responsibilities
Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children). If a role involves regulated activity and requires a DBS check with a barred list check, you cannot apply if you are on the barred list.
All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.
Following your corporate induction you will be expected to attend the Trusts Clinical Induction Programme for Healthcare Support Workers (which starts on the first day of employment).
Person Specification
Qualifications
Essential
- Hold a nationally approved Care Certificate - this must have been obtained in a healthcare setting
Desirable
- Hold an NVQ/ Diploma level 3 in Healthcare/ or level 3 Healthcare Support Worker apprenticeship or equivalent experience.
- Functional skills English and maths level 2 or GCSE English and maths grades A*/9 - C/4.
Experience
Essential
- Experience of dealing with the public
- Experience of working in a caring environment, either in health, social or voluntary services
Skills
Essential
- Able to communicate accurately and effectively with patients and colleagues, verbally and in writing.
- Can understand and communicate factual information accurately.
- Good interpersonal skills.
- Basic information and communications technology (ICT) skills.
- Can demonstrate practical skills to others.
- Able to deliver patient care under the indirect supervision of the Registered Nurse
- Able to deal with the public in person and on the telephone
- Able to support and reassure patients and their families/carers.
- Able to follow instructions and complete assigned tasks.
Person Specification
Qualifications
Essential
- Hold a nationally approved Care Certificate - this must have been obtained in a healthcare setting
Desirable
- Hold an NVQ/ Diploma level 3 in Healthcare/ or level 3 Healthcare Support Worker apprenticeship or equivalent experience.
- Functional skills English and maths level 2 or GCSE English and maths grades A*/9 - C/4.
Experience
Essential
- Experience of dealing with the public
- Experience of working in a caring environment, either in health, social or voluntary services
Skills
Essential
- Able to communicate accurately and effectively with patients and colleagues, verbally and in writing.
- Can understand and communicate factual information accurately.
- Good interpersonal skills.
- Basic information and communications technology (ICT) skills.
- Can demonstrate practical skills to others.
- Able to deliver patient care under the indirect supervision of the Registered Nurse
- Able to deal with the public in person and on the telephone
- Able to support and reassure patients and their families/carers.
- Able to follow instructions and complete assigned tasks.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).