Maidstone and Tunbridge Wells NHS Trust

People and Organisational Development Co-ordinator

The closing date is 21 November 2025

Job summary

Please note this role is currently only being advertised to staff members who are currently working within the Kent and Medway ICS.

This role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible.To provide a high quality, comprehensive administrative service to the People & OD Business Partnering Team so that they are best able to carry out their duties.

Main duties of the job

To act as the first point of contact on behalf of the team, receiving telephone calls and emails, responding efficiently and promptly to queries, either personally, by re-directing to the appropriate person/department, or taking messages and ensuring the appropriate priority is given to urgent enquiries/matters.

About us

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working?We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Click here to hear what our staff say.

Joining us includes a comprehensive benefits package:

  • At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
  • Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
  • Blue Light card eligibility
  • And more, additional benefits can be found in the benefits documents below

Details

Date posted

14 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum pro rata

Contract

Fixed term

Duration

8 months

Working pattern

Part-time

Reference number

359-7511744-T4

Job locations

Roundall

Barming

Kent

ME16 9NT


Job description

Job responsibilities

Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.

All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.

Job description

Job responsibilities

Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.

All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.

Person Specification

Qualifications

Essential

  • NVQ Level 4 or equivalent experience

Desirable

  • Experience of ESR and Healthroster.

Experience

Essential

  • Experience in providing a comprehensive administrative service
  • Experience of working in a demanding environment.

Desirable

  • Previous experience of working in the NHS

Skills

Essential

  • Able to prioritise and manage a large and conflicting workload.
  • Ability to work under pressure to a deadline.
  • To demonstrate a good understanding of the importance of confidentiality and data protection
  • Proven strong organisational and interpersonal skills.
  • Excellent telephone and communication skills.

Desirable

  • Experience of ESR and Healthroster
Person Specification

Qualifications

Essential

  • NVQ Level 4 or equivalent experience

Desirable

  • Experience of ESR and Healthroster.

Experience

Essential

  • Experience in providing a comprehensive administrative service
  • Experience of working in a demanding environment.

Desirable

  • Previous experience of working in the NHS

Skills

Essential

  • Able to prioritise and manage a large and conflicting workload.
  • Ability to work under pressure to a deadline.
  • To demonstrate a good understanding of the importance of confidentiality and data protection
  • Proven strong organisational and interpersonal skills.
  • Excellent telephone and communication skills.

Desirable

  • Experience of ESR and Healthroster

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Roundall

Barming

Kent

ME16 9NT


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Roundall

Barming

Kent

ME16 9NT


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of People & OD Business Partnering

Lucy McDonough

lucy.mcdonough1@nhs.net

07730192885

Details

Date posted

14 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum pro rata

Contract

Fixed term

Duration

8 months

Working pattern

Part-time

Reference number

359-7511744-T4

Job locations

Roundall

Barming

Kent

ME16 9NT


Supporting documents

Privacy notice

Maidstone and Tunbridge Wells NHS Trust's privacy notice (opens in a new tab)