Job summary
As Staff Liaison Officer for the Estates and Facilities team, the role is focused on building and maintaining positive relationships between the PFI and Maidstone and Tunbridge Well NHS Trust. They act as a bridge, facilitating communication, coordination, and collaboration ensuring an already strong relation works together to improve relations and drive efficiencies. The individual will ensure smooth information flow, address issues, and help different teams work together effectively ensuring the Trust reputation is held in the highest regards.
Please note this role is currently only being advertised to staff members who are currently working within the Kent and Medway ICS.
Main duties of the job
To attend technical service meetings, including formation of action logs, the communication of actions and support in completing outstanding actions.
To collate, understand and interpret complex information and present the information via enhanced Word, PowerPoint and other IT systems.
Documenting detailed policy documents, processes and presentations.
To assist with the standardisation of systems, set up of audits and other central services.
Drafting process and procedures, which will include flow diagrams.
To undertake a range of tasks that require the exercise of initiative to a significant level within defined limits and includes secretarial and organisational skills
To work autonomously while at the same time demonstrating a positive approach to multi-disciplinary working.
To understand and communicate confidential, sensitive and complex information to all levels of the Trust
About us
Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.
We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex.With a dedicated and diverse team of over 8,000 staff we are proud to offerspecialised cancer services to over two million people through the Kent Oncology Centre.
Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.
Looking for flexible working?We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.
Click hereto hear what our staff say.
Joining us includes a comprehensive benefits package:
- At least 27 days of annual leaveplus public/bank holidays (pro-rata for part-time staff).
- Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
- Blue Light card eligibility
- And more, additional benefits can be found in the benefits documents below
Job description
Job responsibilities
Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.
Job description
Job responsibilities
Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.
Person Specification
Qualifications
Essential
- Degree in a relevant qualification i.e. building services of facilities management or equivalent gained through knowledge/experience in a similar role
Experience/Knowledge
Essential
- Advanced knowledge of Word, PowerPoint and Excel
Desirable
- Evidence of previous posts held of a similar level, ideally within the NHS but not exclusively.
- Knowledge/Experience in Facilities Management (preferably hard services/estates)
- PFI environment
Skills
Essential
- Good communication skills (verbal and written).
- Ability to work without supervision.
- Maintain accurate, up-to-date records of maintenance, minor/small works in line with compliance regulations.
- Able to prioritise demands against resources.
- Able to develop objectives in line with the corporate / local business plans
Person Specification
Qualifications
Essential
- Degree in a relevant qualification i.e. building services of facilities management or equivalent gained through knowledge/experience in a similar role
Experience/Knowledge
Essential
- Advanced knowledge of Word, PowerPoint and Excel
Desirable
- Evidence of previous posts held of a similar level, ideally within the NHS but not exclusively.
- Knowledge/Experience in Facilities Management (preferably hard services/estates)
- PFI environment
Skills
Essential
- Good communication skills (verbal and written).
- Ability to work without supervision.
- Maintain accurate, up-to-date records of maintenance, minor/small works in line with compliance regulations.
- Able to prioritise demands against resources.
- Able to develop objectives in line with the corporate / local business plans
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
