Job summary
The Temporary Staffing Team is seeking to recruit a highly motivated, dynamic and skilled individual who is able to demonstrate a well organised and proactive approach with a 'can do' attitude to join our collaborative temporary staffing team, covering all temporary staffing requirements across the Kent & Medway.
If you thrive in a busy, constantly changing work environment, and relish the challenge of successfully covering temporary staffing requirements for all staff groups across the region, we would love to hear from you.
This is an excellent opportunity for someone who is looking to develop their experience and knowledge of the Temporary staffing sector within the NHS and offers great career progression. You would be part of a dedicated team who can make such a difference to patient care on a daily basis, whilst assisting with the reduction in temporary staffing costs
The role is incredibly rewarding, with a great and supportive team dynamic,where no two days are the same. With current Hybrid working in place, we work across various sites in Kent and Medway, with occasional home working opportunities.
Our service hours are currently 9am to 5pm Monday to Friday, however this may be subject to change to meet the service needs.
Main duties of the job
To deliver timely and cost-effective temporary staffing bookings for all staff groups across the region, streamlining practices and supporting the negotiation of rates as required to provide a professional, efficient and cost effective Collaborative Temporary Staffing Service, ensuring that all bookings comply with current booking procedures, protocols, NHS Employers requirements, NHSI requirements and best practice.
To assist, when required, in the monitoring, collation and reporting of temporary staffing data, and to subsequently develop / amend reports in order to meet requirements.
To develop and maintain effective professional working relationships with internal and external stakeholders.
To effectively plan and prioritise own work and the work of the team, ensuring a proactive and cost-effective service delivery which is compliant with departmental SLA's, SOP's, policies, and NHSI requirements.
To assist new members of the team with local induction, support, shadowing and on-the-job training.
About us
Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.
We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.
Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.
Looking for flexible working?We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.
Click here to hear what our staff say.
Joining us includes a comprehensive benefits package:
- At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
- Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
- Blue Light card eligibility
- And more, additional benefits can be found in the benefits documents below
Job description
Job responsibilities
Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check atBasic Level. If a role involves regulated activity and requires a DBS check with a barred list check, you cannot apply if you are on the barred list.
All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.
Job description
Job responsibilities
Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check atBasic Level. If a role involves regulated activity and requires a DBS check with a barred list check, you cannot apply if you are on the barred list.
All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.
Person Specification
Experience/Knowledge
Essential
- Experience within a busy office environment with a demonstrable aptitude for IT and experience of using the Microsoft Office Suite within a work environment.
- Fast and accurate keyboard skills
- Effectively working within a customer service function.
- Understanding of Information Governance and Data Protection Act/GDPR
- Understanding of Working Time Directive regulations
- Competent in the use of Microsoft Excel at an advanced level
- Up to date knowledge of employment legislation and recommended good practice.
- Knowledge of Home Office requirements relating to employment.
- Up-to-date knowledge of NHS staff groups and Trust organisational hierarchy.
Desirable
- Fully utilising Temporary Staffing systems and administering / enforcing controls.
- An understanding of National Temporary Staffing Best Practice.
- NHS Employers Employment Standards.
- Agenda for Change & Medical & Dental Terms & Conditions
- NHSI Temporary Staffing Controls
- Working knowledge of framework specifications
Skills
Essential
- Effective and concise communication skills with a friendly and approachable manner
- Ability to interpret and follow policies and procedures / SOPs
- Ability and willingness to follow instruction
- Methodical approach to problem solving
- Effective prioritisation skills with the ability to deliver within published deadlines
- Ability to work within agreed objectives.
- Ability to communicate effectively through face-to-face, telephone, email or other written correspondence
- Ability to proactively manage own time and workload, often with competing priorities
- Excellent attention to detail and accuracy
- Ability and willingness to challenge policy / process breaches.
Qualifications
Essential
- European Computer Driving License or equivalent experience
- GCSE Maths Grade A-C or equivalent
Additional requirements
Essential
- Full UK Driving License, and willingness to obtain appropriate insurance to cover business travel
- Able and willing to work across NHS sites across Kent & Medway
- Maintains compliance with Trust statutory / mandatory training requirements
Person Specification
Experience/Knowledge
Essential
- Experience within a busy office environment with a demonstrable aptitude for IT and experience of using the Microsoft Office Suite within a work environment.
- Fast and accurate keyboard skills
- Effectively working within a customer service function.
- Understanding of Information Governance and Data Protection Act/GDPR
- Understanding of Working Time Directive regulations
- Competent in the use of Microsoft Excel at an advanced level
- Up to date knowledge of employment legislation and recommended good practice.
- Knowledge of Home Office requirements relating to employment.
- Up-to-date knowledge of NHS staff groups and Trust organisational hierarchy.
Desirable
- Fully utilising Temporary Staffing systems and administering / enforcing controls.
- An understanding of National Temporary Staffing Best Practice.
- NHS Employers Employment Standards.
- Agenda for Change & Medical & Dental Terms & Conditions
- NHSI Temporary Staffing Controls
- Working knowledge of framework specifications
Skills
Essential
- Effective and concise communication skills with a friendly and approachable manner
- Ability to interpret and follow policies and procedures / SOPs
- Ability and willingness to follow instruction
- Methodical approach to problem solving
- Effective prioritisation skills with the ability to deliver within published deadlines
- Ability to work within agreed objectives.
- Ability to communicate effectively through face-to-face, telephone, email or other written correspondence
- Ability to proactively manage own time and workload, often with competing priorities
- Excellent attention to detail and accuracy
- Ability and willingness to challenge policy / process breaches.
Qualifications
Essential
- European Computer Driving License or equivalent experience
- GCSE Maths Grade A-C or equivalent
Additional requirements
Essential
- Full UK Driving License, and willingness to obtain appropriate insurance to cover business travel
- Able and willing to work across NHS sites across Kent & Medway
- Maintains compliance with Trust statutory / mandatory training requirements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
