Job summary
The Maidstone & Tunbridge Wells NHS Trust has an opportunity within the Wells Health Divison for a full-time General Porter to join our dedicatedteam in Portering. To provide an efficient, effective, and fully comprehensive portering service across for Fordcombe Hospital.
The hours are 37.5 per week, Monday to Friday.
We are looking for lively and enthusiastic individuals who have excellent interpersonal and communication skills, who are well motivated andhardworking, and able to work as part of our team.
Previous experience of working within a healthcare environment would be advantageous, but not essential, as training will be provided.
Main duties of the job
The General Porter will be a multi-skilled person working within a team. To be responsible for maintaining a comprehensive, professional, and responsive high-quality porter service to patients, staff, visitors, and all service users.
To undertake the movement of patients, equipment, documentation, linen, waste, etc, efficiently and safely. Maintain a clean and safe environment by the specification, be responsive toservice needs as they arise, and constantly seek to improve the productivityand quality of the service.
Undertake necessary duties to ensure that an efficient Portering service ismaintained. These duties will be carried out both in patient and non-patientenvironments.
All work must be undertaken in line with Health and Safety, Infection Control Prevention, Security, and all Trust Policy and Procedures.
About us
Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey.
We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.
Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.
Looking for flexible working?We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.
Joining us includes a comprehensive benefits package:
At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefitsBlue Light card eligibilityAnd more, additional benefits can be found in the benefits documents below
Job description
Job responsibilities
Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children).
All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.
Job description
Job responsibilities
Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children).
All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.
Person Specification
Qualifications
Essential
- Good level of general education (basic English & maths)
- Willing to undertake further study to enhance ability to carry out job role more efficiently
Knowledge/Experience
Essential
- Ability to effectively communicate / interact with others (both verbal and written)
- Good customer service skills.
- Ability to apply and maintain standards consistently.
- Previous experience in a customer focused environment.
Desirable
- Customer care.
- Dealing with challenging behaviour.
- Understanding of medical gases
- Manual handling
- Health and safety and Infection control principles.
- Previous experience of using Computer.
- Knowledge of handling waste
- Previous experience in a healthcare environment
Skills
Essential
- Ability to lift, push, carry heavy loads
- To be able to carry out basic tasks on a computer or hand-held device
- Ability to work well with others
- Patience and the ability to remain calm in stressful situations
- Excellent communication
- Quick thinker
- Ability to work as part of a team
- Ability to adapt to changes in working practice
- Self-starter with ability to follow direction
Desirable
- Excellent verbal communication skills
- Sensitivity and understanding
- Ability to use initiative
- Work under pressure
Person Specification
Qualifications
Essential
- Good level of general education (basic English & maths)
- Willing to undertake further study to enhance ability to carry out job role more efficiently
Knowledge/Experience
Essential
- Ability to effectively communicate / interact with others (both verbal and written)
- Good customer service skills.
- Ability to apply and maintain standards consistently.
- Previous experience in a customer focused environment.
Desirable
- Customer care.
- Dealing with challenging behaviour.
- Understanding of medical gases
- Manual handling
- Health and safety and Infection control principles.
- Previous experience of using Computer.
- Knowledge of handling waste
- Previous experience in a healthcare environment
Skills
Essential
- Ability to lift, push, carry heavy loads
- To be able to carry out basic tasks on a computer or hand-held device
- Ability to work well with others
- Patience and the ability to remain calm in stressful situations
- Excellent communication
- Quick thinker
- Ability to work as part of a team
- Ability to adapt to changes in working practice
- Self-starter with ability to follow direction
Desirable
- Excellent verbal communication skills
- Sensitivity and understanding
- Ability to use initiative
- Work under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
