Job summary
Are you an administrator with an aptitude for out of the box thinking and a keen eye for detail?
The Medical and Emergency Care division are seeking a tenacious Lead Rota Coordinator to join the Medical Rostering and Recruitment team. Working alongside a team of 4 other Lead Rota Coordinators, and with the support of our Rota Team Lead, you will be responsible for your own area of work, ensuring rosters are delivered and executed in a cost-effective way that does not compromise on quality or safety.
The ideal candidate will be flexible, responsive to our dynamic environment and able to maintain a kind and compassionate demeanour under pressure. You will enjoy working with people and excel in a fast-paced environment. NHS or rostering experience is beneficial but not necessarily essential.
Main duties of the job
To support the operational day to day running of the service including the design and implementation of systems and processes to achieve this, in particular:
To monitor and co-ordinate all medical / nursing rotas across the Directorate
To co-ordinate, log and monitor all types of leave for medical/ nursing staff
To act as the first point of contact for issues relating to Resident Doctors or nurses (e.g. annual leave, study leave, shift swaps, locum / bank cover).
To compile absence spread sheets and conduct back to work interviews with Resident doctors.
Responsible for maintaining Patchwork Roster and Patchwork Bank applications
Please note that this role may often attract a high level of applications and may therefore close earlier than the original closing date so please ensure you submit your application as soon as possible
About us
Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey.
We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.
Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.
Looking for flexible working?We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.
Joining us includes a comprehensive benefits package:
- At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
- Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
- Blue Light card eligibility
- And more, additional benefits can be found in the benefits documents below
Job description
Job responsibilities
Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check atStandardLevel.
All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.
Job description
Job responsibilities
Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check atStandardLevel.
All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.
Person Specification
Experience
Essential
- Required training/courses undertaken
- Databases and computerised records eg: PAS, Rostering ststems
- Experience of line managements or supervision of staff
Desirable
- Basic understanding of NHS terms and conditions for Doctors and other staff
Skills and Attributes
Essential
- Ability to work on own initiative
- Manage complex workload and competing demands
- Well organised and able to prioritise own workload and that of others
- Ability to work under pressure and problem solve, meeting demanding deadlines
- Resolve conflict
- Ability to set up systems and procedures to support the service
- Excellent communication skills both verbal and written
- Negotiation, influencing and persuasion skills
- Highly motivated and able to work autonomously using own initiative
- Professional attitude, approachable and enthusiastic
- Understanding of Data Protection Act
- Assertiveness and diplomacy, when dealing with difficult situations
- Team player
- Attention to detail, must be able to concentrate in situations where frequent interruptions are likely
- Able to deal with unexpected situations
- Intermediate Administrative skills Including the ability to type accurately, diary management and take minutes of meetings as required
Desirable
- Knowledge and skills in general and human resource management
Qualifications
Essential
- Good standard of General Education
- 5 A to C grade GCSEs or equivalent including English Language
- Educated to a degree level or equivalent professional experience
- Full range of Administrative Skills Minimum NVQ III or equivalent experience
- Record of continuous professional and managerial development
- Computer Literacy (RSA II/ECDL or equivalent experience)
- Recent working knowledge of Microsoft Office package
Person Specification
Experience
Essential
- Required training/courses undertaken
- Databases and computerised records eg: PAS, Rostering ststems
- Experience of line managements or supervision of staff
Desirable
- Basic understanding of NHS terms and conditions for Doctors and other staff
Skills and Attributes
Essential
- Ability to work on own initiative
- Manage complex workload and competing demands
- Well organised and able to prioritise own workload and that of others
- Ability to work under pressure and problem solve, meeting demanding deadlines
- Resolve conflict
- Ability to set up systems and procedures to support the service
- Excellent communication skills both verbal and written
- Negotiation, influencing and persuasion skills
- Highly motivated and able to work autonomously using own initiative
- Professional attitude, approachable and enthusiastic
- Understanding of Data Protection Act
- Assertiveness and diplomacy, when dealing with difficult situations
- Team player
- Attention to detail, must be able to concentrate in situations where frequent interruptions are likely
- Able to deal with unexpected situations
- Intermediate Administrative skills Including the ability to type accurately, diary management and take minutes of meetings as required
Desirable
- Knowledge and skills in general and human resource management
Qualifications
Essential
- Good standard of General Education
- 5 A to C grade GCSEs or equivalent including English Language
- Educated to a degree level or equivalent professional experience
- Full range of Administrative Skills Minimum NVQ III or equivalent experience
- Record of continuous professional and managerial development
- Computer Literacy (RSA II/ECDL or equivalent experience)
- Recent working knowledge of Microsoft Office package
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
