Job summary
An exciting opportunity has arisen for an apprentice to join our Administration Team in the Therapies Department within the Virtual Fracture Clinic . We are an expanding team looking for someone who likes a challenge with good learning opportunities to begin your career in the NHS.
Main duties of the job
Prepare the previous days A & E and Minor Injuries Unit attendances for the Virtual Fracture Clinic (VFC): data entry concerning patients and treatment, scanning of documents and making of fracture clinic appointments. Supporting all disciplines within Therapies in their administrative work.
To act as the first point of contact for issues relating to the booking of Virtual Fracture Clinic and Fracture Clinic appointments all admin duties related to the Therapy Department.
To make and receive telephone calls related to the Therapy Department.
About us
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.
We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Would you like to work flexibly?In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children).
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Interview Date: To be confirmed
We welcome applications from individuals wishing to become an Apprentice and gain experience in the NHS. You will develop new skills and knowledge whilst working with an established team, gaining valuable work experience and a recognised apprenticeship qualification.
Please Note: Government funded apprentices must be aged 16 or above and have been resident in the UK/EU for the last 3 years. You may possess a Degree, Level 4 qualification or above as long as it is in a subject significantly different to this qualification. You must not already be in any form of formal government-funded education.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children).
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Interview Date: To be confirmed
We welcome applications from individuals wishing to become an Apprentice and gain experience in the NHS. You will develop new skills and knowledge whilst working with an established team, gaining valuable work experience and a recognised apprenticeship qualification.
Please Note: Government funded apprentices must be aged 16 or above and have been resident in the UK/EU for the last 3 years. You may possess a Degree, Level 4 qualification or above as long as it is in a subject significantly different to this qualification. You must not already be in any form of formal government-funded education.
Person Specification
Qualifications
Essential
- GCSE Maths and English C (9-4), or equivalent
Desirable
- NVQ 2 in Business Administration
Experience/ Knowledge
Essential
- Understanding of Data Protection Act
Desirable
- Previous experience in a fast paced Admin team
- Ability to adapt to frequently changing IT systems
- Experience of working as part of a team and/or multidisciplinary team
Skills
Essential
- Excellent administrative skills and attention to detail
- Excellent organisational skills and ability to prioritise tasks, using own initiative
- Negotiation, influencing and persuasion skills
- Ability to comprehend and work within the Trust's policies on information governance, data protection, equal opportunities, health & safety and meet the differing needs of the patients.
Desirable
- Ability to communicate via a range of platforms, including face to face, phone, online, email and written.
- Excellent communication skills, dealing with people, queries and being able to diffuse confrontational situations.
- Work with systems for collecting data of therapy activities
Person Specification
Qualifications
Essential
- GCSE Maths and English C (9-4), or equivalent
Desirable
- NVQ 2 in Business Administration
Experience/ Knowledge
Essential
- Understanding of Data Protection Act
Desirable
- Previous experience in a fast paced Admin team
- Ability to adapt to frequently changing IT systems
- Experience of working as part of a team and/or multidisciplinary team
Skills
Essential
- Excellent administrative skills and attention to detail
- Excellent organisational skills and ability to prioritise tasks, using own initiative
- Negotiation, influencing and persuasion skills
- Ability to comprehend and work within the Trust's policies on information governance, data protection, equal opportunities, health & safety and meet the differing needs of the patients.
Desirable
- Ability to communicate via a range of platforms, including face to face, phone, online, email and written.
- Excellent communication skills, dealing with people, queries and being able to diffuse confrontational situations.
- Work with systems for collecting data of therapy activities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
