Job summary
The Receivables Manager manages the Receivables team to ensure that all Sales invoices are properly processed by adhering to the appropriate Trust Policies and Procedures, Standing Orders and Standing Financial Instructions, in order to provide accurate and timely information to support the accounts and other statutory returns.
This post manages the full invoice to cash process for the Trust to ensure that all invoices are raised and monies collected promptly. In addition the post has responsibility for the monthly Sales Ledger closedown processes adhering to timetable & policy.
The post-holder must demonstrate excellent communication skills, sensitivity and tact together with training and advisory skills, when investigating complex or difficult issues referred for resolution by customers, including private patients, the receivables assistants, other finance colleagues or budget holders. The post-holder is additionally required to manage & report the team's performance against Key Performance Indicators (KPIs) and proactively work with the Head of Financial Services to identify & implement working practice developments.
Main duties of the job
Day to day responsibility for the management of the Trust's Sales Ledger, including maintaining sales ledger parameters including product codes, to facilitate efficient invoicing. Ensure effective collection of income reducing the level of aged debt.
Ensure that invoices are:
- Supported by backing documentation where appropriate, quoting all appropriate references to facilitate prompt payment e.g. order numbers, patient details, pre-authorisation references, dates of treatment etc.
- Invoices must be promptly raised for the correct amount, to the correct customers, financial coding must reflect the nature of the income, and VAT output tax must be correctly accounted for in accordance with HMRC regulations
Support the external and internal auditors with assistance and information as required for the statutory external audit of the Trust's Annual Accounts and Critical Financial Assurance audits
Management of the Sales Ledger team ensuring regular 1:1 meetings and annual appraisals are carried out. Reviewing work load to ensure adherence to all deadlines, policies and procedures are followed.
About us
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.
We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Interview Date: TBC
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Interview Date: TBC
Person Specification
Qualifications
Essential
- Minimum of GCSE Maths and English passes
- Equivalent knowledge or experience to certificate level of professional accounting qualification, AAT Member or degree if necessary.
Desirable
- Willingness to work towards CCAB Accounting or relevant alternative qualification such as Institute of Credit Management would be desirable
Experience and Knowledge
Essential
- Experience of Finance department procedures and good understanding of how the organisation is funded and the relevant income streams
- Detailed knowledge of current legislation eg Output VAT, Data Protection, County Court Procedures and Commercial Debt Management
- Experience of managing a small team would be ideal
Skills
Essential
- (Good leadership, motivational and team working skills to ensure that team is able to work together to meet all deadlines, together with a commitment to reducing the level of Trust debt and support colleagues report writing
- Make Judgements relating to accounting treatments e.g income accruals, appropriate VAT treatment, most effective collection method or write-off if economical to pursue.
- Persuasive negotiation skills to ensure that Trust debt is recovered within a reasonable timeframe.
- Proactive approach to ensuring that Trust debt is recovered within a reasonable timeframe.
- Proactive approach to ensuring that all Trust income is invoiced promptly and completely with accuracy of coding and sufficient backing documentation.
- Ability to investigate and resolve issues that may be sensitive or difficult. This may require a great deal of patience and tact particularly if invoiced patients or their bereaved relatives are angry or distressed.
- Good report writing skills are required
- Good keyboard skills/inputting data into computer databases and financial systems. The role requires the use of a PC almost continuously therefore accuracy and speed are essential. Ability to create and input data into financial spreadsheets to support management reporting is also required. Advanced Excel functions such as Vlookup and pivot tables are require.
- Knowledge of Trust Systems (eg Integra, ESR & PAS) desirable
Person Specification
Qualifications
Essential
- Minimum of GCSE Maths and English passes
- Equivalent knowledge or experience to certificate level of professional accounting qualification, AAT Member or degree if necessary.
Desirable
- Willingness to work towards CCAB Accounting or relevant alternative qualification such as Institute of Credit Management would be desirable
Experience and Knowledge
Essential
- Experience of Finance department procedures and good understanding of how the organisation is funded and the relevant income streams
- Detailed knowledge of current legislation eg Output VAT, Data Protection, County Court Procedures and Commercial Debt Management
- Experience of managing a small team would be ideal
Skills
Essential
- (Good leadership, motivational and team working skills to ensure that team is able to work together to meet all deadlines, together with a commitment to reducing the level of Trust debt and support colleagues report writing
- Make Judgements relating to accounting treatments e.g income accruals, appropriate VAT treatment, most effective collection method or write-off if economical to pursue.
- Persuasive negotiation skills to ensure that Trust debt is recovered within a reasonable timeframe.
- Proactive approach to ensuring that Trust debt is recovered within a reasonable timeframe.
- Proactive approach to ensuring that all Trust income is invoiced promptly and completely with accuracy of coding and sufficient backing documentation.
- Ability to investigate and resolve issues that may be sensitive or difficult. This may require a great deal of patience and tact particularly if invoiced patients or their bereaved relatives are angry or distressed.
- Good report writing skills are required
- Good keyboard skills/inputting data into computer databases and financial systems. The role requires the use of a PC almost continuously therefore accuracy and speed are essential. Ability to create and input data into financial spreadsheets to support management reporting is also required. Advanced Excel functions such as Vlookup and pivot tables are require.
- Knowledge of Trust Systems (eg Integra, ESR & PAS) desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
