Job summary
The Peggy Wood Breast Unit at Maidstone Hospital has a full-time vacancy for a Band 3 Senior Clerical Officer, Monday to Friday 37.5 hours per week.
Are you able to work under pressure and in a challenging environment? Do you enjoy working as part of a lively team? Are you adaptable and able to cope with an ever changing service? If so and you have good organisational skills, are professional, a good team player and able to work without close supervision and on your own initiative then this may be the job for you.
The successful candidate will be joining the Breast Screening Office team, who strive to ensure patient care is at the forefront of our service. You will provide clerical and admin support which contributes to the smooth running of the breast screening office. Accuracy and attention to detail is paramount for this post which involves scheduling and booking appointments for routine and urgent breast examinations and procedures, ensuring national targets are not breached.
Main duties of the job
The post also involves communication with patients and all members of the multi-disciplinary team; face-to-face and by telephone. Therefore an outgoing nature and pleasant manner is essential, displaying tact and diplomacy where necessary. Additional duties include record keeping and the input of data onto the Breast screening computer programme. Previous experience in a healthcare setting and use of patient databases is essential.
Reception duties will be worked on a rota basis and will include occasional working until 17:30hrs.
About us
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.
We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Person Specification
Experience
Essential
- Experience of working in a busy administration environment.
- Experience in dealing with clients or patients.
- Use of bespoke computer systems i.e. RIS, CRIS
- An understanding of the Data Protection Act 1998
Desirable
- Team working
- Understanding of patient pathways
- Knowledge of NBSS
- Knowledge of Patient Administration System
- Previous NHS experience
Skills
Essential
- Excel: Ability to use spreadsheets and up-date reports.
- Ability to use Word for the accurate preparation of documents
- To be able to prioritise and organise own workload
Desirable
- To develop new skills and contribute to the improvement of the service provided.
Qualifications
Essential
- GCSE English and Maths
- RSA or NVQ 3 equivalent
Person Specification
Experience
Essential
- Experience of working in a busy administration environment.
- Experience in dealing with clients or patients.
- Use of bespoke computer systems i.e. RIS, CRIS
- An understanding of the Data Protection Act 1998
Desirable
- Team working
- Understanding of patient pathways
- Knowledge of NBSS
- Knowledge of Patient Administration System
- Previous NHS experience
Skills
Essential
- Excel: Ability to use spreadsheets and up-date reports.
- Ability to use Word for the accurate preparation of documents
- To be able to prioritise and organise own workload
Desirable
- To develop new skills and contribute to the improvement of the service provided.
Qualifications
Essential
- GCSE English and Maths
- RSA or NVQ 3 equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
