Job summary
A full-time vacancy has arisen in the busy Audiology Department for a well-motivated and flexible team player who is polite to assist in providing a hearing service.
Main duties of the job
You will be required to explain how hearing aids work, repair hearing aids, adjust settings to patient satisfaction, take impressions for hearing aid moulds with the appropriate supervision and on-site training to ensure patient safety at all times, ordering/receiving stock, organisation of audiology rooms, receiving and sending out ear moulds, administration tasks and any other tasks to help support the service.
About us
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.
We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Person Specification
Qualifications
Essential
- Good standard of education, including GCSE in Maths and Science (or equivalent)
- Basic knowledge of physiology
Desirable
- Otoscopy taking course.
- Evidence of training with hearing aid companies.
Experience
Essential
- Experience within an Audiology Service or equivalent healthcare profession/customer care.
- Experience of a patient/customer management systems
- Knowledge of requirements of confidentiality and Data Protection Act.
Desirable
- Team player and also works under own initiative
- Knowledge of phonak hearing aids.
- Deaf Awareness Trained
- Sign language
Skills
Essential
- The ability to demonstrate good organisational skills prioritising skills for own work-load and others
- Excellent communication and interpersonal skills and the ability to communicate both verbally and in writing
- Ability to prioritise and work at strict deadlines
Desirable
- Commitment to CPD
- Background in Healthcare
Person Specification
Qualifications
Essential
- Good standard of education, including GCSE in Maths and Science (or equivalent)
- Basic knowledge of physiology
Desirable
- Otoscopy taking course.
- Evidence of training with hearing aid companies.
Experience
Essential
- Experience within an Audiology Service or equivalent healthcare profession/customer care.
- Experience of a patient/customer management systems
- Knowledge of requirements of confidentiality and Data Protection Act.
Desirable
- Team player and also works under own initiative
- Knowledge of phonak hearing aids.
- Deaf Awareness Trained
- Sign language
Skills
Essential
- The ability to demonstrate good organisational skills prioritising skills for own work-load and others
- Excellent communication and interpersonal skills and the ability to communicate both verbally and in writing
- Ability to prioritise and work at strict deadlines
Desirable
- Commitment to CPD
- Background in Healthcare
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
