Job summary
Do you have a passion for patient-centered care and planning patient discharges? Are you looking for a new challenge within a friendly supportive team?
We are looking for a new member of staff to join us at Tunbridge Wells Hospital, as a Discharge Liaison Nurse.
You should have some knowledge of the discharge process; have an understanding of how to complete Fast Track documentation Ready to transfer forms etc.
Main duties of the job
At Maidstone and Tunbridge Wells NHS Trust we believe that our staffs are our biggest asset and we nurture excellence and professionalism. We are committed to equality of opportunity and providing a healthy working environment.
The department works closely with all members of the Multi-Disciplinary Team in the acute setting and Community. The Discharge team work to ensure we achieve the best outcomes for our patients and their relatives in facilitating a timely, efficient but safe discharge.
Please feel free to contact the department for an informal chat if you would like a better understanding of what the role entails
A Discharge liaison Nurse should be able to support the wards in organizing discharges, gaining relevant information from patients and relatives. Liaising with the MDT and completing necessary paperwork to make referrals to appropriate teams; including referrals made online. Computer literacy and an excellent telephone manor are required, also the ability to deal with confrontation in a sensitive manor. A sense of empathy and understanding of the qualities required to with patients including confidentiality and respect are also required.
About us
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.
We employ over 6,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Following your Corporate Induction you will be expected to attend the Trusts 2-week Induction Programme for RNs, NAs, RMs, ODPs and Paramedics. The programme is full-time (please email mtw-tr.professionalstandards@nhs.net if this is problematic)and will involve travel to both Trust sites. The programme includes supernumerary shifts in the clinical area, classroom-based sessions and e-learning.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Following your Corporate Induction you will be expected to attend the Trusts 2-week Induction Programme for RNs, NAs, RMs, ODPs and Paramedics. The programme is full-time (please email mtw-tr.professionalstandards@nhs.net if this is problematic)and will involve travel to both Trust sites. The programme includes supernumerary shifts in the clinical area, classroom-based sessions and e-learning.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Person Specification
Qualifications
Essential
- Current and relevant professional qualification e.g. nursing, OT or physiotherapy - HCP/NMC
- Degree or equivalent or working towards
- Evidence of continuous personal and professional development
Desirable
- Master level qualification
- Management qualification
Experience
Essential
- Knowledge and understanding of nursing/therapy operational and professional issues in an acute Trust
- Post-registration/qualification experience
- Knowledge of national discharge related policies and standards, including parliamentary acts
- Working collaboratively across professions and services
- Evidence of leading, motivating and supporting a team
- Experience of providing education/training
Desirable
- Knowledge of local adult social services, intermediate care teams. e.g. CART and primary care trusts
- Experience of Trust IT systems e.g. EDN
- Experience of working with local social services, Primary Care Trusts and intermediate care teamse
- Multi discipline leadership experience
Skills
Essential
- Able to demonstrate use of assertiveness skills
- Possess listening / counselling skills
- Highly developed interpersonal and communication skills across a range of situations across healthcare boundaries
- Commitment to self-development
- Ability to motivate self and others
- Influencing and negotiating skills
- Evidence of decision making skills - clinical and non-clinical
- Ability to use MS Word and MS Excel to compile comprehensive reports and spreadsheets
- Flexibility/Adaptability to prioritise workload and cope under pressure in order to meet deadlines
Person Specification
Qualifications
Essential
- Current and relevant professional qualification e.g. nursing, OT or physiotherapy - HCP/NMC
- Degree or equivalent or working towards
- Evidence of continuous personal and professional development
Desirable
- Master level qualification
- Management qualification
Experience
Essential
- Knowledge and understanding of nursing/therapy operational and professional issues in an acute Trust
- Post-registration/qualification experience
- Knowledge of national discharge related policies and standards, including parliamentary acts
- Working collaboratively across professions and services
- Evidence of leading, motivating and supporting a team
- Experience of providing education/training
Desirable
- Knowledge of local adult social services, intermediate care teams. e.g. CART and primary care trusts
- Experience of Trust IT systems e.g. EDN
- Experience of working with local social services, Primary Care Trusts and intermediate care teamse
- Multi discipline leadership experience
Skills
Essential
- Able to demonstrate use of assertiveness skills
- Possess listening / counselling skills
- Highly developed interpersonal and communication skills across a range of situations across healthcare boundaries
- Commitment to self-development
- Ability to motivate self and others
- Influencing and negotiating skills
- Evidence of decision making skills - clinical and non-clinical
- Ability to use MS Word and MS Excel to compile comprehensive reports and spreadsheets
- Flexibility/Adaptability to prioritise workload and cope under pressure in order to meet deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
