ICP Administrator

Job summary

An opportunity has arisen for a full time Respiratory Administrator within the Nursing Allied Health Administration Unit cross site working with ICP Coordinators and Specialist Nurses.

A good range of secretarial/administrative skills, including knowledge of medical terminology, audio word-processing and patient centre booking experience is required and patient. The ability to organise your day and work as part of a team are also desirable. Applicants should be confident, self-motivated and be able to demonstrate good communication and organisational skills, along with a flexible approach to duties. The applicant should be able to demonstrate an interest to learn new skills.

The post holder must manage the inpatient and outpatient waiting lists and work closely with Respiratory CNS team in implementing and developing a Home Oxygen Service and Integrated Care Pathway for COPD patients. The work will involve secretarial, clerical, equipment ordering duties and communicating effectively with service users.

The tasks of the service are varied and the post holder will be required to change routines depending on the demands of the service, in accordance with Patient Access to Treatment Policy and the Integrated Respiratory Pathway for COPD.

This includes co-ordinating the COPD and Home Oxygen service in collaboration with the Respiratory CNS and MDM Coordinator.

Main duties of the job

Manage the inpatient and outpatient and waiting lists for a delegated number of consultants and CNS's within the respiratory specialty, in accordance with Government Access Targets and the Trust's Access Policy.

Work as part of the ICP Respiratory Pathway team to coordinate the administrative pathway of patients to ensure that waiting time targets are met.

Work effectively as a team member providing administrative support. telephone contact point and prioritise service workload

Respond to external and internal telephone enquiries from patients/service users

For further information please refer to the attached job description and person specification.

About us

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ over 6,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.