Job summary
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the south east of England. The Trust provides a full range of general hospital services and some areas of specialist complex care to around 560,000 people living in the south of West Kent and the north of East Sussex. The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs, and it operates from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury.
As a Trust we are passionate about providing high standards of patient care and are looking for people with the same values. Maidstone Hospital provides a wide range of complex and routine surgical and medical services and has the latest in diagnostic facilities. It is also home to the main base of Kent Oncology Centre, which provides complex radiotherapy and chemotherapy for patients throughout Kent and North East Sussex.
Main duties of the job
You would be responsible for ensuring a comprehensive administrative and clerical service is provided to the Cancer Performance Service and assist in managing a team of staff who will deliver this.
Good communication and IT skills are essential. An ability to work within a busy environment would be necessary to fulfil this role and previous experience in the FDS service, 2 week wait and MDM teams is an advantage.
About us
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.
We employ over 6,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Interview Date: To be confirmed
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Interview Date: To be confirmed
Person Specification
Qualifications
Essential
- Educated to GCSE level standard in numeracy and English
- Educated to A level Standard or equivalent
- NVQ III or relevant experience
- Or substantial equivalent experience
Experience/Knowledge
Essential
- Previous experience of leading or acting up as a team leader
- In depth knowledge of NHS PAS and ERS or similar administration system
- Good understanding of wider NHS relationships between GPs and acute hospitals
- Understanding of the requirements regarding patient confidentiality
Skills
Essential
- Excellent computer skills word/excel
- Superior customer service skills
- Strong communication skills (written and oral)
- Strong interpersonal skills
- Ability to deal with and manage conflict
- Ability to manage staff rotas to match phone and administrative workloads
- Analytical ability, for the production and interpretation of reports
- Team worker
- Flexible / adaptable
- Computer literate and experienced in using MS Office packages
- Numerate
- Ability to work using own initiative
- Ability to organize and prioritise own workload
Desirable
- Database management
- Understanding of Cancer Target rules
- Understanding of Health Records legislation
- Understanding of IG and governance issues
Person Specification
Qualifications
Essential
- Educated to GCSE level standard in numeracy and English
- Educated to A level Standard or equivalent
- NVQ III or relevant experience
- Or substantial equivalent experience
Experience/Knowledge
Essential
- Previous experience of leading or acting up as a team leader
- In depth knowledge of NHS PAS and ERS or similar administration system
- Good understanding of wider NHS relationships between GPs and acute hospitals
- Understanding of the requirements regarding patient confidentiality
Skills
Essential
- Excellent computer skills word/excel
- Superior customer service skills
- Strong communication skills (written and oral)
- Strong interpersonal skills
- Ability to deal with and manage conflict
- Ability to manage staff rotas to match phone and administrative workloads
- Analytical ability, for the production and interpretation of reports
- Team worker
- Flexible / adaptable
- Computer literate and experienced in using MS Office packages
- Numerate
- Ability to work using own initiative
- Ability to organize and prioritise own workload
Desirable
- Database management
- Understanding of Cancer Target rules
- Understanding of Health Records legislation
- Understanding of IG and governance issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
