Job summary
As a Pharmacy Administrator, you will work as part of the pharmacy team and will be responsible for the provision of high quality pharmacy services.
Your role will be to provide exceptional standards of customer service by: Exceptional communication and customer service skills; Ability to multi- task; Strong prioritisation and organisation skills; Strong administration and record keeping skills. Our highly accessible service offers opening hours across seven days and late evening. Therefore, a requirement to contribute to evening and weekend working in line with the needs of the business.
Main duties of the job
Contacting patients to arrange prescription collection and delivery dates whilst managing the pharmacy's workload.
About us
Welcome to TrustMed Pharmacy, where patient safety and compassionate care are fundamental to our mission. We are currently seeking a dedicated Pharmacy administrator to join our dynamic pharmacy team. Join us in our commitment to delivering exceptional patient care working with University Hospitals of Leicester NHS Trust.
Benefits
- Generous holiday allowance to support your work-life balance.
- Opportunity for funded training courses to enhance your professional development.
- Pension scheme and free life assurance for financial security.
- Access to a range of other benefits designed to promote employee well-being and satisfaction.
Job description
Job responsibilities
To effectively handle prescriptions and associated interactions with patients, ensuring a positive and professional user experience, by; Communicating with patients, representatives and hospital staff mainly over the telephone but can be face to face or by electronic methods in arranging prescription collections (via various methods) or deliveries.
Receiving prescription from patients, their representatives and hospital staff and obtaining information to enable the dispensing team to safely prepare the medicines.
Communicating with other members of the pharmacy team, customers and patients to solve problems and ensure high standards of service. Showing a caring and professional approach towards patients, customers, relatives and carers.
Job description
Job responsibilities
To effectively handle prescriptions and associated interactions with patients, ensuring a positive and professional user experience, by; Communicating with patients, representatives and hospital staff mainly over the telephone but can be face to face or by electronic methods in arranging prescription collections (via various methods) or deliveries.
Receiving prescription from patients, their representatives and hospital staff and obtaining information to enable the dispensing team to safely prepare the medicines.
Communicating with other members of the pharmacy team, customers and patients to solve problems and ensure high standards of service. Showing a caring and professional approach towards patients, customers, relatives and carers.
Person Specification
Experience
Essential
- Previous admin experience 2 years
Experience
Essential
- GP surgery or other clinical setting experience
Experience
Essential
Person Specification
Experience
Essential
- Previous admin experience 2 years
Experience
Essential
- GP surgery or other clinical setting experience
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
