Job summary
The Medical Physics Clinical Engineering Department require a dynamic medical equipment servicing technician to take a keyrole within the service. This is a demanding position and you will play a major part in achieving service objectives in a busy and technicallychallenging environment governed by an ISO9001 quality system.The successful candidate will have the ability to self-manage and priorities the direction of their day to day activities to achieve timely completionof repair, planned maintenance and associated equipment management tasks and be part of the blood gas analyser on-call service. Themaintenance role is performed both in-house and at various customer sites throughout Leicestershire.A driving license and own transport are essential.Applicants must be qualified to Degree/HNC level, or equivalent, in Electronics. You will have previous knowledge of servicing medicaldevices including their safety and efficacy. Technical update training is available.
You will have a safety conscious approach to your work and the ability to communicate effectively with people at all levels. An ability to cope underpressure, be adaptable and multi-task is required.Experience of using an equipment database and associated IT skills will be a distinct advantage.
Please note we will not be offering remote interview - Face to Face interviews only
Main duties of the job
Clinical Engineering is primarily concerned with providing repair, calibration, and maintenance to a wide range of diagnostic and therapeutic medical equipment across Leicester University Hospitals. It is the responsibility of Clinical Engineering to ensure equipment operates effectively and safely with a minimum of downtime. Clinical equipment covered incorporates electrical, electronic, mechanical, computer software and medical gas systems.
The post holder will carry out scheduled preventative maintenance, servicing, repair, calibration and safety testing and acceptance testing on a wide range of simple and complex medical equipment and devices, with minimal day-to day direction by the line manager. The post holder is required to work to high standards of safety and accountability, maintain accurate and detailed technical records and operate within an accredited Quality System.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Job description
Job responsibilities
The post holder shall:
- Be a specialist engineer for a range of medical equipment.
- Effectively manage the work they are assigned, including the management of more junior staff assigned to the same/similar task, ensuring service objectives and targets are met.
- Work under own initiative, manage, and prioritise own workload and workload of others and exercise a broad degree of responsibility.
- Play a role in organising, prioritising, and undertaking unsupervised maintenance and repairs to equipment in critical care/surgical areas whilst patients are present.
- In consultation with the Section Lead, and Senior Clinical Technologists devise/develop and maintain planned maintenance schedules on all high/medium risk medical equipment.
- Undertake preventative maintenance, servicing, inspection, and repair to a wide range of patient-critical medical equipment.
- Communicate effectively with clinical users to schedule servicing or gain a clear understanding of the nature of problems with equipment. They shall assess the seriousness and implications of any reported problems and respond appropriately to the urgency of the user request.
- Undertake fault-finding. Apply suitable fault-finding techniques to diagnose problems, which may be due to user error, equipment failure or environmental issues (e.g., Temperature, RF interference). Undertake repairs on complex mechanisms and systems to component level
- Carry out modifications to highly complex multi-module medical equipment as specified by equipment manufacturers, and any remedial work recommended by the MHRA hazard notices or manufacturer FSNs.
- Arrange the return of repaired equipment to the clinical user, taking into account urgency and departmental targets.
- Write and update written procedures for the performance and functional verification of medical devices. Assist in ensuring all relevant documentation such as work instructions are complete and up to date.
- Take a leadership role in ensuring that stocks of any components and spare parts used, do not fall below agreed levels. Submit requisitions for spare parts, the dispatch of back to base repairs and engineer callouts dealing with subsequent financial queries regarding price verification and delivery of goods and services.
- Take a leadership role in developing and maintaining a technical library.
- Propose and be prepared to support changes to departmental working practices and to assist the Management team in the preparation of reports and feedback following equipment commissioning, service, repair, evaluation, or failure.
- Ensure that work carried out within the service complies with set procedures and conform to the appropriate quality standards. Advise the line manager on any matters of concern to ensure continual improvement of service performance.
- Shall have a good knowledge of the trusts policy on Medical Device Management and shall hence bring to the attention of the management team all matters relating to noncompliance of the policy, that they are made aware of.
- Prioritise planned preventative maintenance and medical equipment breakdown requests with departmental colleagues to ensure that the overall maintenance plan is achieved, and repairs are made as quickly and as efficiently as possible, keeping in mind the departments defined KPIs.
- Keep relevant scientific and technical records of work performed. In particular ensure the equipment management computer database is operated in an accurate, methodical manner with work being logged as it progresses until completion.
- Liaise with manufacturers to obtain information on spares availability and return of equipment from repair, or if technical support/advice is required.
- Assist with medical equipment procurement exercises by liaising with clinical staff, company representatives and engineers, either during clinical trials or technical evaluations.
- Support the calibration organiser to maintain test equipment in a safe and operable condition.
- Provide specialised in depth, detailed technical advice regarding the operation, limitations, configuration, procurement, and maintenance aspects of medical equipment to clinical and other staff groups as appropriate. Provide technical support to patients and carers as appropriate. Promote a culture of good customer communications.
- Respond to Medical Device Alerts from the Medicines and Healthcare products Regulatory Agency (MHRA) and from equipment manufacturers and as directed by the Section Leads or Clinical Scientists.
- Investigate incidents/non-conformances and contribute to high quality technical reports stating the outcomes of findings. Supply information to the management team whom will coordinate responses to risk management and external bodies (MHRA).
- Attend and contribute to the regular section meetings. Appreciate and influence policymaking and procedural updates. Take part in other formal meetings and working groups as requested by the section leads/clinical scientists
- Ensure that our customers receive a high quality, prompt and efficient service at all times and are kept up to date as to the progress of their equipment maintenance repairs and enquiries.
- Appraise staff within the team, ensuring that staff they manage have clear objectives and an appropriate personal development plan.
- Monitor and oversee trainees on placement and others as requested by section leads/clinical scientists. Provide technical training and supervision to junior staff, and undertake competency assessments in line with the departmental policy on training and competency.
- Be a registered clinical technologist, or be working to achieve this registration. Participate in Continued Professional Development.
- Ensure the Provision & Use of Work Equipment Regulations 1998 (PUWER 98). Medicines & Healthcare products Regulatory Agency (MHRA), Institute of Physics and Engineering in Medicine (IPEM)
- Participate in a service to remote sites where Clinical Engineering provides a maintenance support service.
- Clean and decontaminate contaminated equipment. Information must be sought as to the nature of contamination and the associated risks before carrying this action out.
- Manage own day-to-day workload and the workload of others with only minimal direction by line manager. Maintain high quality customer services in the absence of senior staff.
Job description
Job responsibilities
The post holder shall:
- Be a specialist engineer for a range of medical equipment.
- Effectively manage the work they are assigned, including the management of more junior staff assigned to the same/similar task, ensuring service objectives and targets are met.
- Work under own initiative, manage, and prioritise own workload and workload of others and exercise a broad degree of responsibility.
- Play a role in organising, prioritising, and undertaking unsupervised maintenance and repairs to equipment in critical care/surgical areas whilst patients are present.
- In consultation with the Section Lead, and Senior Clinical Technologists devise/develop and maintain planned maintenance schedules on all high/medium risk medical equipment.
- Undertake preventative maintenance, servicing, inspection, and repair to a wide range of patient-critical medical equipment.
- Communicate effectively with clinical users to schedule servicing or gain a clear understanding of the nature of problems with equipment. They shall assess the seriousness and implications of any reported problems and respond appropriately to the urgency of the user request.
- Undertake fault-finding. Apply suitable fault-finding techniques to diagnose problems, which may be due to user error, equipment failure or environmental issues (e.g., Temperature, RF interference). Undertake repairs on complex mechanisms and systems to component level
- Carry out modifications to highly complex multi-module medical equipment as specified by equipment manufacturers, and any remedial work recommended by the MHRA hazard notices or manufacturer FSNs.
- Arrange the return of repaired equipment to the clinical user, taking into account urgency and departmental targets.
- Write and update written procedures for the performance and functional verification of medical devices. Assist in ensuring all relevant documentation such as work instructions are complete and up to date.
- Take a leadership role in ensuring that stocks of any components and spare parts used, do not fall below agreed levels. Submit requisitions for spare parts, the dispatch of back to base repairs and engineer callouts dealing with subsequent financial queries regarding price verification and delivery of goods and services.
- Take a leadership role in developing and maintaining a technical library.
- Propose and be prepared to support changes to departmental working practices and to assist the Management team in the preparation of reports and feedback following equipment commissioning, service, repair, evaluation, or failure.
- Ensure that work carried out within the service complies with set procedures and conform to the appropriate quality standards. Advise the line manager on any matters of concern to ensure continual improvement of service performance.
- Shall have a good knowledge of the trusts policy on Medical Device Management and shall hence bring to the attention of the management team all matters relating to noncompliance of the policy, that they are made aware of.
- Prioritise planned preventative maintenance and medical equipment breakdown requests with departmental colleagues to ensure that the overall maintenance plan is achieved, and repairs are made as quickly and as efficiently as possible, keeping in mind the departments defined KPIs.
- Keep relevant scientific and technical records of work performed. In particular ensure the equipment management computer database is operated in an accurate, methodical manner with work being logged as it progresses until completion.
- Liaise with manufacturers to obtain information on spares availability and return of equipment from repair, or if technical support/advice is required.
- Assist with medical equipment procurement exercises by liaising with clinical staff, company representatives and engineers, either during clinical trials or technical evaluations.
- Support the calibration organiser to maintain test equipment in a safe and operable condition.
- Provide specialised in depth, detailed technical advice regarding the operation, limitations, configuration, procurement, and maintenance aspects of medical equipment to clinical and other staff groups as appropriate. Provide technical support to patients and carers as appropriate. Promote a culture of good customer communications.
- Respond to Medical Device Alerts from the Medicines and Healthcare products Regulatory Agency (MHRA) and from equipment manufacturers and as directed by the Section Leads or Clinical Scientists.
- Investigate incidents/non-conformances and contribute to high quality technical reports stating the outcomes of findings. Supply information to the management team whom will coordinate responses to risk management and external bodies (MHRA).
- Attend and contribute to the regular section meetings. Appreciate and influence policymaking and procedural updates. Take part in other formal meetings and working groups as requested by the section leads/clinical scientists
- Ensure that our customers receive a high quality, prompt and efficient service at all times and are kept up to date as to the progress of their equipment maintenance repairs and enquiries.
- Appraise staff within the team, ensuring that staff they manage have clear objectives and an appropriate personal development plan.
- Monitor and oversee trainees on placement and others as requested by section leads/clinical scientists. Provide technical training and supervision to junior staff, and undertake competency assessments in line with the departmental policy on training and competency.
- Be a registered clinical technologist, or be working to achieve this registration. Participate in Continued Professional Development.
- Ensure the Provision & Use of Work Equipment Regulations 1998 (PUWER 98). Medicines & Healthcare products Regulatory Agency (MHRA), Institute of Physics and Engineering in Medicine (IPEM)
- Participate in a service to remote sites where Clinical Engineering provides a maintenance support service.
- Clean and decontaminate contaminated equipment. Information must be sought as to the nature of contamination and the associated risks before carrying this action out.
- Manage own day-to-day workload and the workload of others with only minimal direction by line manager. Maintain high quality customer services in the absence of senior staff.
Person Specification
Training & Qualifications
Essential
- Degree in electronic/clinical engineering or equivalent, OR knowledge at equivalent standard gained through relevant experience/training
Desirable
- Member of Voluntary Register of Clinical Technologists
- Technical Registration with an engineering institute.
Experience
Essential
- A good knowledge and significant experience of servicing, repairing and calibration of medical equipment
Desirable
- Significant experience of servicing, repairing and calibration of medical equipment
- Specialist training on the maintenance and repair of a range of medical devices
- Information Technology experience
- Significant experience in the use and operation of a quality management system such as ISO 9001:2000 and ISO 13485:2012
Physical Skills
Essential
- Be able to physically lift heavy equipment
- Carry out repetitive equipment testing
- Work in awkward positions
- Walk long distances
Planning and organisation skill
Essential
- Able to prioritise and manage own work
- Must be able to deal with constantly changing workload and priorities
- Good understanding of the principles of inventory management including Record keeping and database maintenance.
- Capable of working as part of a multi-disciplinary team
- Flexible and adaptable to meet the needs of the service.
Person Specification
Training & Qualifications
Essential
- Degree in electronic/clinical engineering or equivalent, OR knowledge at equivalent standard gained through relevant experience/training
Desirable
- Member of Voluntary Register of Clinical Technologists
- Technical Registration with an engineering institute.
Experience
Essential
- A good knowledge and significant experience of servicing, repairing and calibration of medical equipment
Desirable
- Significant experience of servicing, repairing and calibration of medical equipment
- Specialist training on the maintenance and repair of a range of medical devices
- Information Technology experience
- Significant experience in the use and operation of a quality management system such as ISO 9001:2000 and ISO 13485:2012
Physical Skills
Essential
- Be able to physically lift heavy equipment
- Carry out repetitive equipment testing
- Work in awkward positions
- Walk long distances
Planning and organisation skill
Essential
- Able to prioritise and manage own work
- Must be able to deal with constantly changing workload and priorities
- Good understanding of the principles of inventory management including Record keeping and database maintenance.
- Capable of working as part of a multi-disciplinary team
- Flexible and adaptable to meet the needs of the service.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
