Job summary
As we move into the next phase in the grouping of University Hospitals of Northamptonshire (UHN) and University Hospitals of Leicestershire (UHL) there is a requirement for a Group Head of Digital Programme Management Office.
The role of the Group Head of Digital Programme Management Office will be responsible for the development, implementation and management of a comprehensive Digital Transformation Portfolio across University Hospitals of Leicester NHS Trust and University Hospitals of Northamptonshire NHS Group.
The post holder is responsible for introducing and embedding an industry recognised project, programme methodology and culture across the group. The establishment of a Digital PMO function across the Group, and professional leadership of the departments project and programme management function.
Main duties of the job
The Group Head of Digital Programme Management Office is a key driver of strategic excellence for the Digital function and will make decisions regarding budget, resources and project/programme scopes. A key output of the role will be to ensure the "show back" cost of Digital projects and programmes is understood and coordinated to the wider organisation. These will inform decision making in respect to portfolio priorities, as well as analysis of the total cost of ownership for the proposed solutions.
The post holder will draw upon a range of standardised methodologies to devise and maintain the Portfolio Plan with professional rigour, including agile and more traditional P3O, PRINCE2 and Managing Successful Programmes (MSP).
The Group Head of Digital Programme Management Office will be responsible for coordinating with enterprise architects to ensure that the contract roadmap is understood, so that the planning and appropriate business case development takes place well in advance of the renewal and expiry dates.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
https://www.uhleicester.nhs.uk
Job description
Job responsibilities
Work with all Digital Senior Leaders to build credible programme delivery plans in line with the Digital Strategy and Group priorities.
Work closely with key stakeholders to develop coherent plans for delivery across the Group, maximising collaborative ways of working and standardising tools to support tracking progress and upward reporting.
Work collaboratively with multi-professional clinical and non-clinical teams across all sites within the Group, partners across the ICS, regional and national NHSE professionals.
Establish positive partnerships with organisations that can further our aims from within and outside the NHS.
Communicate and collaborate in a way that engages people to digitally transform in line with our Group values.
Build effective relationships to ensure the broader implications of business change and impacts are understood.
Leading in the coordination of Digital relationships with clinical and operational teams.
Ensuring communications are carried out in a language that is understood by non-IT/technical colleagues and information is reported to a high-quality standard.
As the lead for contract management the post holder will have the responsibility to develop and maintain a robust customer relationship. Management (CRM) solution to ensure continuity and high quality of communications with key suppliers, key stakeholder and executive level management.
Job description
Job responsibilities
Work with all Digital Senior Leaders to build credible programme delivery plans in line with the Digital Strategy and Group priorities.
Work closely with key stakeholders to develop coherent plans for delivery across the Group, maximising collaborative ways of working and standardising tools to support tracking progress and upward reporting.
Work collaboratively with multi-professional clinical and non-clinical teams across all sites within the Group, partners across the ICS, regional and national NHSE professionals.
Establish positive partnerships with organisations that can further our aims from within and outside the NHS.
Communicate and collaborate in a way that engages people to digitally transform in line with our Group values.
Build effective relationships to ensure the broader implications of business change and impacts are understood.
Leading in the coordination of Digital relationships with clinical and operational teams.
Ensuring communications are carried out in a language that is understood by non-IT/technical colleagues and information is reported to a high-quality standard.
As the lead for contract management the post holder will have the responsibility to develop and maintain a robust customer relationship. Management (CRM) solution to ensure continuity and high quality of communications with key suppliers, key stakeholder and executive level management.
Person Specification
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Training & Qualifications
Essential
- oQualified to PHD level or equivalent experience
- oEvidence of sustained personal and professional development
Desirable
- oFinance related qualification
- oProject Management qualification to practitioner level, e.g., Prince2, P3O, Managing Successful Programmes or equivalent
Experience
Essential
- oSignificant experience in large and complex organisations
- oWorked as a PMO Manager
- oProgramme and/or Project Management experience including the development of project management frameworks, monitoring, and review processes
- oDelivering objectives to timescales and finding innovative solutions to complex problems
- oHas led digital functions in health
- oDemonstrable ability to devise policy and strategy.
- oSubject matter expertise in project and programme management including monitoring and tracking of time/quality/cost & benefits
- oExperience of the full project lifecycle within a health care environment
- oGood understanding of the NHS and the national technology strategies and involvement in the production of local (organisation) or sector wide strategies
- oDemonstrable success in delivering change and performance with and through your management
- oExperience of the negotiation and management of high value hardware, software, and service contracts with major suppliers
- oStrong experience of staff and financial management
- oInterpreting and providing context to data and present information in reports
- oEngaging stakeholders to agree and manage digital and data requirements
- oDeveloping and maintaining contact networks within the local and National Health Economy
- oEstablishing new systems and processes
- oProviding assurance on status of plans and actual results
- oUsing data and other benchmarking tools to inform decision making
- oExperience of managing budgets and cost optimisation programmes
- oUnderstanding of the importance of governance and the issues involved
- oExperience of public sector procurement regulations and management of complex contracts
Desirable
- oGood understanding of quality improvement methodologies
- oFamiliar with outsourced Digital arrangements and contractual & procurement regulations
- oProficient with waterfall and agile project delivery methodologies
Communication and relationship skills
Essential
- oExcellent communication skills demonstrable at a senior level, strong interpersonal and negotiating skills, with the ability to engage, build and sustain relationships, both within the Trust and within external organisations
- oAble to communicate ideas, motivate and generate action through others
- oExperience of building successful alliances with healthcare partners, ICS, the independent sector and public representative groups
- oProven high level of communication skills using a range of methods including written, verbal and presentations
- oWell-practised ability to question, challenge and influence assumptions across professional and organisational boundaries
- oMotivational skills to encourage collaborative working where there maybe resistance to change
- oAbility to influence across teams, departments and organisations
- oAble to prepare clear, concise and version-controlled reports, briefings and documents
Desirable
- Understanding of the political climate of the enterprise, and how to respond to political challenges appropriately and in a manner that protects the Trust's Strategy and agenda
Analytical and Judgement skills
Essential
- oHighly developed analytical and problem-solving skills
- oAble to understand and work within complexity and translate it into understandable knowledge
- oExcellent inter-personal and communications skills, with a track record in writing complex business cases and policies
- oHigh level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude
- oStrong sense of commitment to openness, honesty and integrity in undertaking the role
- oMethods & techniques for assessing risk
- oAbility to understand the long- term ("big picture") and short- term perspectives of situations
Physical Skills
Essential
- oCommitted to the continuous development of staff and self
- oAbility to work in an environment where the work pattern is unpredictable, utilising initiative and determination to resolve arising matters
- oDemonstrates resilience, confidence, and self-belief
Planning and organisation skills
Essential
- oAbility to deliver multiple projects to agreed quality standards and timescales
- oEffective prioritisation and ability to manage multiple complex projects at the same time
- oAbility to work under pressure and within set timescales
- oSkilled in the development of systems and processes and monitoring compliance
- oAble to prioritise and work within imposed deadlines, both individually and within the team
- oAble to plan in a coherent and understandable fashion
- oAble to lead and organise a multi-disciplinary team in complex activities
- oExperience of delivering a highly complex work programme against multiple challenging deadlines
- oAble to efficiently change and adjust plans, responding to changing priorities and strategic need
- oAbility to make difficult decisions that support strategic aims and long-term vision
Equality, Diversity and Inclusion
Essential
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Person Specification
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Training & Qualifications
Essential
- oQualified to PHD level or equivalent experience
- oEvidence of sustained personal and professional development
Desirable
- oFinance related qualification
- oProject Management qualification to practitioner level, e.g., Prince2, P3O, Managing Successful Programmes or equivalent
Experience
Essential
- oSignificant experience in large and complex organisations
- oWorked as a PMO Manager
- oProgramme and/or Project Management experience including the development of project management frameworks, monitoring, and review processes
- oDelivering objectives to timescales and finding innovative solutions to complex problems
- oHas led digital functions in health
- oDemonstrable ability to devise policy and strategy.
- oSubject matter expertise in project and programme management including monitoring and tracking of time/quality/cost & benefits
- oExperience of the full project lifecycle within a health care environment
- oGood understanding of the NHS and the national technology strategies and involvement in the production of local (organisation) or sector wide strategies
- oDemonstrable success in delivering change and performance with and through your management
- oExperience of the negotiation and management of high value hardware, software, and service contracts with major suppliers
- oStrong experience of staff and financial management
- oInterpreting and providing context to data and present information in reports
- oEngaging stakeholders to agree and manage digital and data requirements
- oDeveloping and maintaining contact networks within the local and National Health Economy
- oEstablishing new systems and processes
- oProviding assurance on status of plans and actual results
- oUsing data and other benchmarking tools to inform decision making
- oExperience of managing budgets and cost optimisation programmes
- oUnderstanding of the importance of governance and the issues involved
- oExperience of public sector procurement regulations and management of complex contracts
Desirable
- oGood understanding of quality improvement methodologies
- oFamiliar with outsourced Digital arrangements and contractual & procurement regulations
- oProficient with waterfall and agile project delivery methodologies
Communication and relationship skills
Essential
- oExcellent communication skills demonstrable at a senior level, strong interpersonal and negotiating skills, with the ability to engage, build and sustain relationships, both within the Trust and within external organisations
- oAble to communicate ideas, motivate and generate action through others
- oExperience of building successful alliances with healthcare partners, ICS, the independent sector and public representative groups
- oProven high level of communication skills using a range of methods including written, verbal and presentations
- oWell-practised ability to question, challenge and influence assumptions across professional and organisational boundaries
- oMotivational skills to encourage collaborative working where there maybe resistance to change
- oAbility to influence across teams, departments and organisations
- oAble to prepare clear, concise and version-controlled reports, briefings and documents
Desirable
- Understanding of the political climate of the enterprise, and how to respond to political challenges appropriately and in a manner that protects the Trust's Strategy and agenda
Analytical and Judgement skills
Essential
- oHighly developed analytical and problem-solving skills
- oAble to understand and work within complexity and translate it into understandable knowledge
- oExcellent inter-personal and communications skills, with a track record in writing complex business cases and policies
- oHigh level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude
- oStrong sense of commitment to openness, honesty and integrity in undertaking the role
- oMethods & techniques for assessing risk
- oAbility to understand the long- term ("big picture") and short- term perspectives of situations
Physical Skills
Essential
- oCommitted to the continuous development of staff and self
- oAbility to work in an environment where the work pattern is unpredictable, utilising initiative and determination to resolve arising matters
- oDemonstrates resilience, confidence, and self-belief
Planning and organisation skills
Essential
- oAbility to deliver multiple projects to agreed quality standards and timescales
- oEffective prioritisation and ability to manage multiple complex projects at the same time
- oAbility to work under pressure and within set timescales
- oSkilled in the development of systems and processes and monitoring compliance
- oAble to prioritise and work within imposed deadlines, both individually and within the team
- oAble to plan in a coherent and understandable fashion
- oAble to lead and organise a multi-disciplinary team in complex activities
- oExperience of delivering a highly complex work programme against multiple challenging deadlines
- oAble to efficiently change and adjust plans, responding to changing priorities and strategic need
- oAbility to make difficult decisions that support strategic aims and long-term vision
Equality, Diversity and Inclusion
Essential
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
