Band 2 Healthcare Assistant Development post

Job description

Job responsibilities

Personal Care Duties:

Welcome and orientate patients, carers, relatives and other visitors to the ward/department demonstrating care and compassion at all times.

Report any observed changes in the patients physical or psychological needs to the registered practitioner.

Provide support to the registered practitioner, and where appropriate, other members of the ward / department clinical team as required.

Initiate a response to and participate with emergencies i.e. cardiac arrest, patient falls and patients with a rapidly deteriorating condition

Undertake transfer/escort of patients from one area to another within their scope of practice and after appropriate delegation from the registered practitioner.

Assist in the Last Offices for deceased patients ensuring that all religious and cultural wishes are adhered with.

Perform area specific clinical competencies to enhance the delivery of patient care. (List of Specific Personal Care Interventions can be found in Appendix 1).

Nutrition and Hydration:

Assist in the preparation of patients prior to meals and beverages providing assistance in feeding / drinking where appropriate.

Correctly record and monitor dietary intake of patients, informing registered practitioners of progress and / or any difficulties relating to dietary / fluid intake experienced by the patient.

Communication:

Communicate effectively and maintain good relationships with patients, relatives, and healthcare practitioners.

Undertake clerical duties as directed by the registered practitioner in relation to all verbal and written communications, ensuring messages and communications are passed to other team members, as required.

Listen to and value the views of patients and their relatives and / or on their experience and discuss this with registered practitioners in order to improve care and patient experience.

Actively support and assist in alleviating distress and anxiety for patients and carers in line with their personal beliefs and preferences whilst in hospital, seeking support from a registered practitioner when required.

Infection Prevention and Control:

In accordance with training, ensure safe and effective infection prevention and control (including waste management), handwashing and wearing of Personal Protective Equipment are adhered to at all times.

Maintain cleanliness in the work environment in line with UHL Health and Safety and Infection Prevention policies and guidelines.

Prepare and maintain environments for clinical procedures under the direction of a registered practitioner.

General Ward / Department Duties:

Under the direction of a registered practitioner, organise the supply and maintenance of materials and ward or department equipment, ensuring they are placed in the correct area and present no hazards to staff, patients, or visitors.

Assist in the transfer of materials and equipment as requested.

Clean and return equipment utilised in procedures and treatments to the Decontamination Unit or dispose of as appropriate.

Assist with the checking and recording of deliveries to the clinical areas against original orders.

Assist with stock rotation, minimising the risk of equipment being out of date.

Use IT systems where appropriate and trained to do so, to record patient information.

Education and Training:

Recognise and consistently works within boundaries of the role.

Maintain responsibility for their own continuing professional development needs and take part in the annual appraisal process to help identify future development requirements.

Assist in the orientation of new staff / learners to the ward or department.

Please see job description and person specification for full details on the role.

Person Specification

Training and Qualifications

Essential

• Level 2 qualification in health care OR equivalent knowledge and skill.
• Holds National Care Certificate or be willing to undertake and complete within 12 weeks of starting.
• Holds Functional Skills Level 1 Maths and English or education equivalent.
• Depending on the role requirements, on completion of the Care Certificate demonstrating evidence of clinical knowledge, skill and competence plus further experience/competence equivalent to a level 3 qualification, the worker will move to a Senior Healthcare Assistant role at band 3 AfC.

Experience

Essential

• Experience working in a healthcare, social care organisation/setting or service industry requiring people contact.

Desirable

• Experience of working within a health care environment.

Communication and relationship skills

Essential

• Good communication skills (written and verbal).
• Able to work as a team.
• Able to relate well with patients/relatives/visitors/ Colleagues/the multi-disciplinary team and wider Trust staff.

Analytical and judgement skills

Essential

• Able to work on own initiative, following direction/supervision by a Registered Practitioner

Skills

Essential

• Able to carry out well defined routine tasks.
• Committed to delivering high standards of patient care.
• Friendly, open, empathetic, and compassionate.
• Professional outlook and positive attitude.

Desirable

• Computer skills

Commitment to Trust Values and Behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

All

Leicester

LE1 5WW

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)