Job summary
University Hospitals of Leicester have fantastic opportunities for ambitious individuals to join one of the biggest and busiest NHS Trusts in the country. Serving the one million residents of Leicester, Leicestershire and Rutland, we have opportunities to work with experienced staff and develop your future career.
The Adult Critical Care Transfer Service (ACCOTS) primary role is to provide consultant decision-support, coordination and triage of all adult critical care transfer referrals and to perform time efficient, high-quality transfer of patients from hospitals within the east midlands, this role will be an integral part in the support of the service.
The role will be located within the ACCOTS service at our newly, purpose built base in Castle Donington (DE74 2NP), which is easily accessible via local transport links, there is also free parking onsite if required.
Main duties of the job
The role offers the opportunity to develop skills and knowledge in a busy and varied environment. Communication and professionalism are an integral part of the role and self-motivation and a willingness to have a flexible approach to learning and work is essential.
This role will include daily, weekly and monthly regular tasks such as data input, data validation and rota development while using a range of computer systems.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
https://www.uhleicester.nhs.uk
Job description
Job responsibilities
Following supervision and appropriate training the ACCOTS Administration Assistant will be expected to efficiently undertake administration and clerical duties, this may include the following:
To assist in arranging meetings, including associated arrangements, and booking rooms.
To provide support with the maintenance of stock, supplies, and equipment monitoring and ordering.
To add and update shifts patterns and general rota management.
To assist with the booking of training sessions and preparing resources for trainers.
To provide support for staff with photocopying, scanning and other admin tasks.
To develop the knowledge skills and confidence to accurately input data to enable the use of statistical data to inform future development of the service.
Ensure confidential information is always kept securely by locking cabinets and locking their computer screen when not in use.
Attending and taking part in meetings as appropriate and regular reviews with the Line Manager.
Be responsible for reporting faults in office equipment to the appropriate contacts.
Monitor the team mailbox and to forward relevant emails to the appropriate person if necessary, or deal with queries yourself.
To include typing of actions, transcripts and preparing meetings agendas where appropriate.
To undertake statutory training as required in accordance with the Health and Safety regulations and the trusts policies.
Job description
Job responsibilities
Following supervision and appropriate training the ACCOTS Administration Assistant will be expected to efficiently undertake administration and clerical duties, this may include the following:
To assist in arranging meetings, including associated arrangements, and booking rooms.
To provide support with the maintenance of stock, supplies, and equipment monitoring and ordering.
To add and update shifts patterns and general rota management.
To assist with the booking of training sessions and preparing resources for trainers.
To provide support for staff with photocopying, scanning and other admin tasks.
To develop the knowledge skills and confidence to accurately input data to enable the use of statistical data to inform future development of the service.
Ensure confidential information is always kept securely by locking cabinets and locking their computer screen when not in use.
Attending and taking part in meetings as appropriate and regular reviews with the Line Manager.
Be responsible for reporting faults in office equipment to the appropriate contacts.
Monitor the team mailbox and to forward relevant emails to the appropriate person if necessary, or deal with queries yourself.
To include typing of actions, transcripts and preparing meetings agendas where appropriate.
To undertake statutory training as required in accordance with the Health and Safety regulations and the trusts policies.
Person Specification
Training & Qualifications
Essential
- Maths and English GCSE grade 4-9 or C- A* or GCSE grade 4 - 9 or Functional Skills at level 1 or above
Experience
Essential
- Evidence of good written skills.
- Good communication skills. Able and willing to follow instruction and learn new tasks
- Able to work flexibly as part of a team
- Willing to learn and to take responsibility for their own development
- Willing to organise own workload
Desirable
- Understanding of Confidentiality & Data Protection Act
Analytical and Judgement skills
Essential
- Good attention to detail and some basic analytical skills.
- Understanding of Confidentiality & Data Protection Act
- Able to act on own initiative as well as follow instructions
Desirable
- Working knowledge of Microsoft Office packages
Communication and relationship skills
Essential
- Effective communication skills - both written and verbal
- Ability to work as part of a team
Skills
Essential
- Self-motivation
- Willingness to learn and apply that learning in the workplace
Planning and organisation skills
Essential
- Be flexible in working arrangements to be able to cover the demands of the service
- Ability to plan, organise and prioritise
- Able to work under pressure
Equality, Diversity and Inclusion
Essential
- Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
Desirable
- Awareness of Equality & Valuing Diversity Principle
Person Specification
Training & Qualifications
Essential
- Maths and English GCSE grade 4-9 or C- A* or GCSE grade 4 - 9 or Functional Skills at level 1 or above
Experience
Essential
- Evidence of good written skills.
- Good communication skills. Able and willing to follow instruction and learn new tasks
- Able to work flexibly as part of a team
- Willing to learn and to take responsibility for their own development
- Willing to organise own workload
Desirable
- Understanding of Confidentiality & Data Protection Act
Analytical and Judgement skills
Essential
- Good attention to detail and some basic analytical skills.
- Understanding of Confidentiality & Data Protection Act
- Able to act on own initiative as well as follow instructions
Desirable
- Working knowledge of Microsoft Office packages
Communication and relationship skills
Essential
- Effective communication skills - both written and verbal
- Ability to work as part of a team
Skills
Essential
- Self-motivation
- Willingness to learn and apply that learning in the workplace
Planning and organisation skills
Essential
- Be flexible in working arrangements to be able to cover the demands of the service
- Ability to plan, organise and prioritise
- Able to work under pressure
Equality, Diversity and Inclusion
Essential
- Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
Desirable
- Awareness of Equality & Valuing Diversity Principle
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
