Job summary
Are you enthusiastic? Conscientious and flexible? Do you take pride in your work and love working with people?
If these words describe you, then you could be just the person we are looking for.
An exciting opportunity has arisen for a Senior Phlebotomist, 25.5 hours per week, to work at the new state of the art Hinckley Community Diagnostic Centre working with both adults and children.
Previous experience of both paediatric and adult phlebotomy would be advantageous, but not essential as full training is available.
Main duties of the job
Phlebotomy services are provided across the UHL community sites, predominantly working Monday to Friday. Weekend work may however be required to meet the needs of the service.
Main Duties of the job include:
The taking of routine and urgent blood samples from patients attending outpatients, in accordance with UHL policy.
Performing blood sampling from both adult and paediatric patients.
To carry out the associated procedures of specimen collection.
To autonomously problem solve day to day issues and to work collaboratively with other senior phlebotomists, deputy sisters/charge nurses and community outpatient lead to ensure quality service provision is maintained at all sites.
To supervise new phlebotomy staff within their team and across the community sites. To mentor new phlebotomists/health care support workers working within phlebotomy.
This role does involve frequent walking, standing and bending for prolonged periods of time.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Job description
Job responsibilities
- Managing staff when required, being the first point of call for patients and staff for any concerns or queries, Will involve clinical and admin work.
- To effectively lead and coordinate the phlebotomy service where the post holder is assigned,
- To support senior health care support workers and registered nurses who undertake phlebotomy within their role.
- Ensure all records are legible and that there is adherence to confidentiality and correct record keeping within their teams.
- Ensure statistical information is gathered and recorded as required by the operational team
- To provide accurate records in relation any staff performance issues that may arise.
- The supervision and induction of new phlebotomy staff within their team and across the community sites.
- Prioritisations and allocation of workload to the team.
- Autonomously problem solves day to day issues and works collaboratively with other senior phlebotomists, registered nurses, deputy sisters and community outpatient lead to ensure quality service provision is maintained at all sites.
- To ensure their team work collaboratively and have the ability to resolve any conflict in a timely and professional manner.
- First line escalation for non- standard queries and complaints.
Please refer to the job description for further information.
Job description
Job responsibilities
- Managing staff when required, being the first point of call for patients and staff for any concerns or queries, Will involve clinical and admin work.
- To effectively lead and coordinate the phlebotomy service where the post holder is assigned,
- To support senior health care support workers and registered nurses who undertake phlebotomy within their role.
- Ensure all records are legible and that there is adherence to confidentiality and correct record keeping within their teams.
- Ensure statistical information is gathered and recorded as required by the operational team
- To provide accurate records in relation any staff performance issues that may arise.
- The supervision and induction of new phlebotomy staff within their team and across the community sites.
- Prioritisations and allocation of workload to the team.
- Autonomously problem solves day to day issues and works collaboratively with other senior phlebotomists, registered nurses, deputy sisters and community outpatient lead to ensure quality service provision is maintained at all sites.
- To ensure their team work collaboratively and have the ability to resolve any conflict in a timely and professional manner.
- First line escalation for non- standard queries and complaints.
Please refer to the job description for further information.
Person Specification
Role Specific
Essential
- Must hold a valid full UK driving licence
- Must have access to a car for work purposes.
Training & Qualifications
Essential
- Good stand of written and spoken English
- Demonstrates a commitment to further leaning and development
Desirable
- Pervious Leadership/organisation skills
Experience
Essential
- Previous work within a Heath care setting
- Previous Phlebotomy Experience ( 2 years)
- Demonstrated ability to pass on knowledge to others and mentoring
Desirable
- Experience of dealing with complaints
- Previous supervisory skills experience
- Previous Paediatric Phlebotomy Experience
Communication and relationship skills
Essential
- Communication skill at various levels, both written and verbal
- Ability to deal effective & empathetically with Patients enquiries and complaints
- Ability to lead a team and engage staff
Desirable
- Ability to absorb and interpret new and complex information
Analytical and Judgement skills
Essential
- Awareness of security and Data protection issues
- Basic PC skills
Desirable
- Experience of Conflict management
Planning and Organisation skills
Essential
- Ability to prioritise and work autonomously
- Ability to work to strict deadlines
- Remain calm and focused at time of stress
Person Specification
Role Specific
Essential
- Must hold a valid full UK driving licence
- Must have access to a car for work purposes.
Training & Qualifications
Essential
- Good stand of written and spoken English
- Demonstrates a commitment to further leaning and development
Desirable
- Pervious Leadership/organisation skills
Experience
Essential
- Previous work within a Heath care setting
- Previous Phlebotomy Experience ( 2 years)
- Demonstrated ability to pass on knowledge to others and mentoring
Desirable
- Experience of dealing with complaints
- Previous supervisory skills experience
- Previous Paediatric Phlebotomy Experience
Communication and relationship skills
Essential
- Communication skill at various levels, both written and verbal
- Ability to deal effective & empathetically with Patients enquiries and complaints
- Ability to lead a team and engage staff
Desirable
- Ability to absorb and interpret new and complex information
Analytical and Judgement skills
Essential
- Awareness of security and Data protection issues
- Basic PC skills
Desirable
- Experience of Conflict management
Planning and Organisation skills
Essential
- Ability to prioritise and work autonomously
- Ability to work to strict deadlines
- Remain calm and focused at time of stress
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
