University Hospitals of Leicester NHS Trust

CRDC UK Network Inclusion and Engagement Program Manager

The closing date is 11 September 2025

Job summary

This is an exciting opportunity to impact the international and national landscape of commercial clinical trials, transform and supercharge the way UK deliver commercial research.

A Commercial Research Delivery Centre (CRDC) Network is being established to coordinate activities across a UK network of CRDCs, providing national leadership, alignment and strategic engagement, and enhancing the capacity and efficiency of commercial research delivery across the centres.

This Network, engaging and coordinating all CRDCs across the UK, will be hosted and led by Leicester Hospitals NHS Trust.

You will join us as at the beginning as we establish this UK-leading, person-centred Network, ensuring equitable access, diverse recruitment, and efficient, gold-standard, aligned trial delivery. We will prioritise improving NHS and patient access to trials and accelerating approval of innovations, working closely with the devolved nations and existing national NIHR and commercial clinical trials infrastructure.

Main duties of the job

Network activities will be organised into nine Themes overseen by a matrix of CRDC Directors and specialists drawn from the Network. Activities will be led and coordinated by the Network Operational Management Team led by the Network Operational Director.

The Inclusion-Engagement Program Manager will lead Patient and Public Involvement, Engagement and Participation (PPIEP), Research Inclusion, and, Marketing, Events and Communications themes transforming Network targets into actionable plans and delivering support across CRDC UK Network (managing their own project workload).

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

  • high-quality care for all,
  • being a great place to work,
  • partnerships for impact, and
  • research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

  • we are compassionate,
  • we are proud,
  • we are inclusive, and
  • we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

Details

Date posted

29 August 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year per annum / pro rota for part time hours

Contract

Permanent

Working pattern

Full-time

Reference number

358-7432121-COR

Job locations

Leicester General Hospital

Gwendolen Road

Leicester

LE5 4PW


Job description

Job responsibilities

You will be pivotal to the optimisation of research participant engagement and recruitment, and serve as the external representative for the CRDC UK Network in all communications, inclusion and engagement-related activities, driving strategic initiatives and ensuring high-quality and equitable access and engagement across the Network.

You will lead, coordinate and deliver research participation, inclusion and engagement activities across the CDRC Network as part of the Network Operational Management Team, working closely with the Strategic and Operational Program Managers and oversee all participation, inclusion and engagement aspects to ensure CRDC UK Network objectives are met.

Although predominantly remote working, it is anticipated that the postholder will travel to the Network host and CRDC sites (or their partner institutions), and regular travel to Network in-person meetings will be expected and supported.

Job description

Job responsibilities

You will be pivotal to the optimisation of research participant engagement and recruitment, and serve as the external representative for the CRDC UK Network in all communications, inclusion and engagement-related activities, driving strategic initiatives and ensuring high-quality and equitable access and engagement across the Network.

You will lead, coordinate and deliver research participation, inclusion and engagement activities across the CDRC Network as part of the Network Operational Management Team, working closely with the Strategic and Operational Program Managers and oversee all participation, inclusion and engagement aspects to ensure CRDC UK Network objectives are met.

Although predominantly remote working, it is anticipated that the postholder will travel to the Network host and CRDC sites (or their partner institutions), and regular travel to Network in-person meetings will be expected and supported.

Person Specification

Training and Qualifications

Essential

  • Degree level or equivalent qualification/equivalent level of experience
  • Evidence of continuous professional development
  • Relevant professional and/or management qualification/experience*

Desirable

  • Master's Degree in relevant subject

Communication and Relationship Skills

Essential

  • Awareness of cultural competency, needs of a culturally diverse community and impact on professional practice
  • Excellent interpersonal skills to include networking, and influencing skills
  • High level communicator with ability to appraise and adapt to audience needs
  • Ability to motivate self and influence others
  • Effective facilitation skills with experience of managing meetings and communications to different audiences
  • Demonstrate self-direction, confidence, and self motivation
  • Effective communicator through virtual, digital and in-person methods

Desirable

  • Team player, contributing through team working to manage workload
  • Experience of working in a multi-disciplinary environment or working across different academic disciplines

Equality, Diversity and Inclusion

Essential

  • Awareness of national EDI guidance for clinical trials/data monitoring
  • Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
  • All staff are expected to engage in compassionate AI Job Title: Band 8a CRDC UK Network Inclusion and Engagement Program Manager Date Finalised: Page 7 and inclusive leadership in the provision of high quality care and interactions with others

Experience

Essential

  • Significant clinical trials experience with at least 5 years in a role which has included delivery of strategies for:
  • PPIEP
  • Equality, diversity and inclusion
  • Meeting targets and delivering an efficient service
  • Maintaining confidentiality and security of sensitive information
  • Communications, marketing and events for health research

Analytical and Judgement skills

Essential

  • Awareness and understanding of national policy concerning health research participation and developments concerning national plans and targets
  • Demonstrate professional judgement in the communication of sensitive and emotive subjects
  • Maintain accurate and timely reporting and record keeping
  • Use analytical and problemsolving skills to apply to own practice
  • Demonstrate high level negotiation and leadership skills

Desirable

  • Relevant knowledge of current diversity, data protection, and health and safety legislation including that related to commercial trials

Skills

Essential

  • IT skills including use of the internet, word -processing, spreadsheets and data bases with experience of manipulating data
  • Travel to work in a variety of settings and able to access transport for national meetings and visits
  • Manage and deliver in - person and virtual meetings

Planning and organisation skills

Essential

  • Computer literate and able to use digital tools and systems for data monitoring and management
  • Drive efficient delivery of workload to tight timescales and under pressure
  • Adaptability and resilience in adversity
  • Can prioritise workload and is flexible, and able to develop these skills in others
  • Vision and commitment to new ways of working and healthcare delivery

Other requirements specific to the role

Essential

  • Willing and able to work unsocial hours
  • Working as a team member
  • Demonstrate an ability to self-supervise and selfmotivate
Person Specification

Training and Qualifications

Essential

  • Degree level or equivalent qualification/equivalent level of experience
  • Evidence of continuous professional development
  • Relevant professional and/or management qualification/experience*

Desirable

  • Master's Degree in relevant subject

Communication and Relationship Skills

Essential

  • Awareness of cultural competency, needs of a culturally diverse community and impact on professional practice
  • Excellent interpersonal skills to include networking, and influencing skills
  • High level communicator with ability to appraise and adapt to audience needs
  • Ability to motivate self and influence others
  • Effective facilitation skills with experience of managing meetings and communications to different audiences
  • Demonstrate self-direction, confidence, and self motivation
  • Effective communicator through virtual, digital and in-person methods

Desirable

  • Team player, contributing through team working to manage workload
  • Experience of working in a multi-disciplinary environment or working across different academic disciplines

Equality, Diversity and Inclusion

Essential

  • Awareness of national EDI guidance for clinical trials/data monitoring
  • Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
  • All staff are expected to engage in compassionate AI Job Title: Band 8a CRDC UK Network Inclusion and Engagement Program Manager Date Finalised: Page 7 and inclusive leadership in the provision of high quality care and interactions with others

Experience

Essential

  • Significant clinical trials experience with at least 5 years in a role which has included delivery of strategies for:
  • PPIEP
  • Equality, diversity and inclusion
  • Meeting targets and delivering an efficient service
  • Maintaining confidentiality and security of sensitive information
  • Communications, marketing and events for health research

Analytical and Judgement skills

Essential

  • Awareness and understanding of national policy concerning health research participation and developments concerning national plans and targets
  • Demonstrate professional judgement in the communication of sensitive and emotive subjects
  • Maintain accurate and timely reporting and record keeping
  • Use analytical and problemsolving skills to apply to own practice
  • Demonstrate high level negotiation and leadership skills

Desirable

  • Relevant knowledge of current diversity, data protection, and health and safety legislation including that related to commercial trials

Skills

Essential

  • IT skills including use of the internet, word -processing, spreadsheets and data bases with experience of manipulating data
  • Travel to work in a variety of settings and able to access transport for national meetings and visits
  • Manage and deliver in - person and virtual meetings

Planning and organisation skills

Essential

  • Computer literate and able to use digital tools and systems for data monitoring and management
  • Drive efficient delivery of workload to tight timescales and under pressure
  • Adaptability and resilience in adversity
  • Can prioritise workload and is flexible, and able to develop these skills in others
  • Vision and commitment to new ways of working and healthcare delivery

Other requirements specific to the role

Essential

  • Willing and able to work unsocial hours
  • Working as a team member
  • Demonstrate an ability to self-supervise and selfmotivate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester General Hospital

Gwendolen Road

Leicester

LE5 4PW


Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester General Hospital

Gwendolen Road

Leicester

LE5 4PW


Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Research Partnerships and Collaborations Lead

Emma Redman

emma.redman12@nhs.net

Details

Date posted

29 August 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year per annum / pro rota for part time hours

Contract

Permanent

Working pattern

Full-time

Reference number

358-7432121-COR

Job locations

Leicester General Hospital

Gwendolen Road

Leicester

LE5 4PW


Supporting documents

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