Deputy Technical Director

Job responsibilities

KEY WORKING RELATIONSHIPS

The postholder will be expected to develop excellent working relationships with:

Colleagues across the Estates & Facilities directorate, Our Future Hospitals and within the Capital Projects team,

Cross-directorate leads, such as Finance, Procurement, IM&T, Clinical Management Groups, Infection Prevention and Health & Safety,

Trust senior directors/Project Senior Reporting Officers and Project Board Members

External validation bodies, such as Gateway/Healthcheck Reviewers, NHS England/NHS Improvement, DHSC,

Construction Contractors at various levels from local SMEs to Tier 1 contractors,

Professional Advisors such as Architects, Mechanical and Electrical Designers, Cost Managers and Authorising Engineers,

Third Party groups such as local Planning Officers and Building Control,

Patient Groups such as healthwatch and PPI leads,

KEY RESULT AREAS

Programme Management

1. Lead the development feasibility studies and co-ordinate/provide input on sections of the Business Case,

2. Ensure the project scopes are clearly defined, agreed and understood, ensure they are managed within the agreed scope and that unavoidable scope creep is escalated,

3. When escalated, engage with Project Teams to problem-solve and help find best-fit solutions; managing conflicting requirements and negotiating successful outcomes,

4. Direct and assist project teams to deliver the project scopes within agreed time, cost and quality parameters, ensure continual monitoring and robust and accurate reporting against these,

5. Ensure that expectations are managed through design and construction,

6. Setting-up and running communication and reporting structures across the site programme, providing leadership and guidance on administering a range of common construction contracts, monitoring health and safety cross-site and ensuring that all correct procedures are followed,

7. Communicate to Programme Boards and other high-level Trust meetings as required through highlight reports, board papers and verbal updates as required;

8. Continually identify, report, mitigate and monitor risks across the site programme throughout the lifecycle of various projects,

9. Identify resources required to deliver various projects, agree how they will be resourced and effectively managed to deliver required outputs;

10. Ensure that the handover process is effectively managed and acceptance gained from internal stakeholders on behalf of the Trust, engage and negotiate with stakeholders where issues are escalated.

11. Ensure collaboration and good communication across the capital projects team to identify impacts and interdependencies within the programme and wider Trust operations,

12. Manage multi million pound budgets throughout the life of the programme and ensuring adherence to applicable governance and reporting arrangements,

13. Ensure that quality is controlled to a high standard throughout construction and that all facilities are technically commissioned in accordance with applicable legislation and guidance;

Technical

1. Possess and maintain a good working knowledge of technical guidance and best-practice,

2. Design and implement systems and processes that ensure technical commissioning of projects is effectively undertaken and that adequate time is allowed, that results are robust, satisfactory and stand-up to scrutiny,

3. Ensure that all necessary independent advisors are consulted and that validations are successfully completed.

4. Experience of delivering building projects with experience of modern methods of construction

5. Experience of sustainable buildings principles to include Zero Carbon and BREEAM,

6. Knowledge of modern design methods and systems such as BIM, Revit and AutoCad

7. Good working knowledge of Microsoft systems, specifically to include Microsoft Project and Microsoft 365,

8. Good working knowledge of other document/project management systems eg: 4-Projects, BIW Conject, Project Vault, Sharepoint Online.

Relationship Management

1. Ensure that Project Teams communicate and negotiate effectively with key stakeholders including cross-directorate leads, external approvers and professional advisors to:

a. Achieve necessary approvals

b. Manage expectations

c. Report on progress, risks, issues, processes and procedures

d. Responding to both positive and negative feedback, demonstrating consideration of comments

2. Negotiate with stakeholders on escalated matters, further escalate risk and issues where necessary.

3. Manage conflicting requirements in order to deliver a functional solution which meets the project objectives.

Leadership

1. Manage and support all accountable members of the site programme team

2. Undertake appraisals to include personal development, advice, mentoring and support to subordinate team members including day-to-day administration of staff, sickness and performance management, grievances and disciplinary issues,

3. Share knowledge, market knowledge and lessons learned with colleagues to help others achieve successful outcomes,

4. Ensure that best-practice corporate governance is implemented across the site programme,

5. Raise the status and the profile of the programme within the organisation and share details with colleagues,

6. Establish project teams to ensure the right membership in delivering a breadth of project requirements,

7. Provide judgment on situations or information when this information may differ from experts.

8. Develop and formulate strategic plans and programmes, both medium and long-term (2-5 years) and adjust plans or strategies and resource requirements accordingly across multi-stranded highly complex capital programme. Communicate effectively the impact of these on the organisation.

9. Allocate tasks and monitor delivery against agreed plans,

10. Report on performance and compliance at a programme level,

11. Manage the links and dependencies within and between workstreams, ensuring that risks and dependencies are managed to a successful outcome;

12. Manage key stakeholders within workstreams to produce outputs to time, budget and quality standards,

13. Manage external professionals and suppliers within workstreams to produce outputs to time, budget and quality standards;

14. Facilitate specialist training to project and workstream team on key aspects of project management as required.

Training & Qualifications

Essential

• A relevant professional building or engineering qualification (MCIOB, RICS, APM, RIBA, CIBSE, IHEEM, MIMechE, MIEE) or appropriate Masters level or relevant working experience equivalent to the above.
• Knowledge of PRINCE2 project management methodology.
• IT skills in the use of Microsoft Project, Office, Excel and AutoCAD.
• In depth knowledge of the Capital processes and documentation.

Desirable

• Project Management Qualification (e.g. PRINCE2)

Commitment to Trust Values and Behaviours

Essential

• Must be able to demonstrate behaviors consistent with the Trust's Values and Behaviors

Experience

Essential

• Working experience of a senior project manager role for at least 5 years working across public and private sector agencies, leading a wide range of stakeholders at a senior level.
• Experience of successfully managing and delivering multi-faceted, complex major capital programmes
• NHS Capital Management experience in an acute setting.
• Possess an understanding of clinical services, health service design guidance, health service procurement guidance as well as private sector guidance and regulatory standards.
• In-depth understanding of Statutory Legislation and NHS Standards.
• Budgetary management of projects and programmes of capital investment including forecasting and financial management of £multi-million contracts.
• Experience of designing and implementing project controls and processes
• Experience of writing and implementing policies and guidance documents

Desirable

• Maintain an up-to-date knowledge of construction and project management methodologies, standards and guidance.
• Good commercial acumen and experience in awarding commercial contracts within the healthcare environment.
• Possess NEC3 Project Manager accreditation.

Communication and relationship skills

Essential

• Ability to provide and receive highly complex information at all levels within the Trust and with external stakeholders
• Advanced interpersonal skills including proven ability to work at an individual level or in groups comprised of a variety of stakeholders.
• Able to work both independently and as a team & corporate player, acting as the expert in matters relating to capital project management
• Ability to communicate effectively verbally, including presentation skills to large and small groups, including the public as necessary.
• Ability to communicate effectively in writing, including formal report writing.
• Ability to negotiate with stakeholders at all levels and manage conflicting demands.
• Ability to effectively co-ordinate and motivate a team of Project Managers with disparate and sometimes conflicting aims.

Analytical and Judgement skills

Essential

• Ability to analyse, interpret complex facts or situations and comparison of a range of options.
• Ability to analyse financial and commercial in confidential data
• Ability to anticipate and resolve problems before they arise, using analytical techniques to identify solutions
• Ability to think conceptually; recognising assumptions, interpreting and evaluating arguments from a range of sources in order to reach a decision.
• Ability to compile data from various sources at Project level and combine into a coherent and accurate programme-level output.

Skills

Essential

• Computer literate with keyboard skills and ability to use the required software.
• Able to make site inspections.

Planning and organisation skills

Essential

• Ability to manage and deliver to competing demands and deadlines in a pressured environment.
• Ability to adapt to unpredictable work patterns.
• Ability to plan over short, medium and long-term and adjust plans and resource requirements accordingly.
• Ability to analyse and manage concurrent project plans, identifying key dates and risks at a Programme level
• Ability to effectively use automated planning software, such as Microsoft Project to make, interrogate, adjust and implement programmes.
• Experience of methods and techniques for reporting of progress against plan and of driving processes in order to achieve milestones at a programme level
• Ability to motivate and organise others.
• Willingness to learn and adapt.

Equality, Diversity and Inclusion

Essential

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Other requirements specific to the role

Essential

• Tenacity - drive and determination to deliver a quality product and aim to exceed expectations.
• Use of VDU more or less continuously
• Able to work flexibly to meet the needs of the service
• Independently mobile in order to be able to work across a number of sites and travel to meet with stakeholders
• Able to undertake the demands of the post with reasonable adjustments if required.

Emotional Effort

Essential

• Experience of managing difficult situations and challenging behaviour with successful outcomes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).