Job summary
The postholder will work as a dedicated administrator for the National Joint Registry (NJR) for the University Hospitals of Leicester.
In addition, the post holder will be expected to support the Leicester Arthroplasty Remote Clinic (LARC) Service providing a high standard of clerical and administrative duties and tasks, including scanning, filing, and answering telephone queries related to that role. They will also assist and support the LARC Lead Administrator in maintaining spreadsheets and electronic databases of highly confidential patient data
Main duties of the job
- To provide a range of administrative support for the National Joint Registry, the LARC Service and wider department, including the Team Lead and Head of Department.
- To liaise with all levels of staff to ensure effective communication is maintained.
- Liaise with NJR regional managers and coordinator's to answer queries and assist in audits.
- Plan own time effectively to support additional administrative projects as and when required by the LARC service and wider department.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Job description
Job responsibilities
- To collect mandatory NJR data forms, relating to total hip and knee replacement surgery, chase missing forms, and obtain missing information before entering forms to the nationwide NJR system to ensure 100% data collection for the trust.
- Maintain patient records and support the preparation of patient facing documentation.
- Have working knowledge of all NJR and LARC administrative procedures and systems to allow task-related problem solving, with the ability to perform a range of routine work procedures for the NJR and LARC services, ensuring that all paper records are electronically scanned, and the physical paper is filed/archived in an organised and accessible way.Perform accurate data entry to the NJR system and assist in preparation of regular mailings to patients in line with the target deadlines.
- Be responsible for radiology referral and review administration, preparing documentation and chasing progress of reviews to speed up patient outcomes, processing documents as required
- Manage, scrutinise, and prioritise all incoming and outgoing correspondence always ensuring confidentiality.
- Complete inbound and outbound mail processing to meet the agreed target deadlines with a high level of data entry accuracy and speed.
- Assist with data processing, cleaning, and updating databases.
- Assist with arrangements for the clinical team and organisation of teleconferences.
- Initiate email responses on behalf of the LARC Lead Administrator and Team Lead using own initiative and judgement whilst ensuring accurate and timely dispatch of information to other parts of the Trust.
- Maintain effective working systems and manage an active bring-forward system.
- Be responsible for the procurement of stationery and equipment for the department.
- Effectively manage and prioritise workload with the minimum of supervision.
- Attend regular team update meetings and take responsibility of follow up actions accordingly.
- Any other duties commensurate with the role and service needs.
Job description
Job responsibilities
- To collect mandatory NJR data forms, relating to total hip and knee replacement surgery, chase missing forms, and obtain missing information before entering forms to the nationwide NJR system to ensure 100% data collection for the trust.
- Maintain patient records and support the preparation of patient facing documentation.
- Have working knowledge of all NJR and LARC administrative procedures and systems to allow task-related problem solving, with the ability to perform a range of routine work procedures for the NJR and LARC services, ensuring that all paper records are electronically scanned, and the physical paper is filed/archived in an organised and accessible way.Perform accurate data entry to the NJR system and assist in preparation of regular mailings to patients in line with the target deadlines.
- Be responsible for radiology referral and review administration, preparing documentation and chasing progress of reviews to speed up patient outcomes, processing documents as required
- Manage, scrutinise, and prioritise all incoming and outgoing correspondence always ensuring confidentiality.
- Complete inbound and outbound mail processing to meet the agreed target deadlines with a high level of data entry accuracy and speed.
- Assist with data processing, cleaning, and updating databases.
- Assist with arrangements for the clinical team and organisation of teleconferences.
- Initiate email responses on behalf of the LARC Lead Administrator and Team Lead using own initiative and judgement whilst ensuring accurate and timely dispatch of information to other parts of the Trust.
- Maintain effective working systems and manage an active bring-forward system.
- Be responsible for the procurement of stationery and equipment for the department.
- Effectively manage and prioritise workload with the minimum of supervision.
- Attend regular team update meetings and take responsibility of follow up actions accordingly.
- Any other duties commensurate with the role and service needs.
Person Specification
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Training & Qualifications
Essential
- Educated to GCSE standard or equivalent
- RSA ll or equivalent typing qualification
Experience
Essential
- Good working knowledge of using spreadsheets and databases
- Experience of working in an administrative based environment.
- Experience of producing reports
Desirable
Communication and relationship skills
Essential
- Good communication & interpersonal skills
Analytical and Judgement skills
Essential
- Ability to prioritise workload
Skills
Essential
- Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook.
- Electronic diary management Ability to draft and produce letters
Planning and organisation skills
Essential
- Ability to meet deadlines
- Ability to take initiative
- Display excellent attention to detail
- Organisational and methodical skills
Equality, Diversity and Inclusion
Essential
- Be able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high-quality care and interactions with others
Other requirements specific to the role
Essential
- Flexible approach Ability to work as part of a team Understand confidentiality Demonstrate an ability to self-supervise and self-motivate Willingness to travel between secondary and primary care sites
Person Specification
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Training & Qualifications
Essential
- Educated to GCSE standard or equivalent
- RSA ll or equivalent typing qualification
Experience
Essential
- Good working knowledge of using spreadsheets and databases
- Experience of working in an administrative based environment.
- Experience of producing reports
Desirable
Communication and relationship skills
Essential
- Good communication & interpersonal skills
Analytical and Judgement skills
Essential
- Ability to prioritise workload
Skills
Essential
- Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook.
- Electronic diary management Ability to draft and produce letters
Planning and organisation skills
Essential
- Ability to meet deadlines
- Ability to take initiative
- Display excellent attention to detail
- Organisational and methodical skills
Equality, Diversity and Inclusion
Essential
- Be able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high-quality care and interactions with others
Other requirements specific to the role
Essential
- Flexible approach Ability to work as part of a team Understand confidentiality Demonstrate an ability to self-supervise and self-motivate Willingness to travel between secondary and primary care sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
