Job summary
We are looking for a ward clerk cover for the maternity wards to work shifts to over 3/4 days a week including weekends & bank holidays.
We require a reliable and highly organised individual who has excellent communication skills, to work within a busy maternity service, vacancy is at both the Leicester Royal Infirmary and Leicester General Hospital. You must also be able to demonstrate an adaptable, enthusiastic approach to your work, and the ability to manage your workload with various competing demands for your time and attention within a busy clinical area.
The post is suitable for an individual wishing to work as part of the Multidisciplinary Team, communicating with patients, families and clinical staff in the ward environment. You must be able to be courteous, respectful and helpful at all times.
The successful post holder will provide and maintain an efficient and effective administration service to the ward team. Therefore, previous administration experience and computer skills are desirable.
These positions are extremely popular and after sufficient numbers of applicants have been received, this advert will close, which may be prior to the closing date.
Main duties of the job
1. To treat all patients, visitors and colleagues with courtesy and respect; maintaining confidentiality at all times
2. Maintaining a clean and tidy environment, and reporting all incidents / accidents to Senior Staff
3. To keep patient centre system up to date, including admission transfers and discharges of patients
4. To be responsible for inpatient / outpatient notes ensuring:
o They are available and ready for use when neededo That reports, care plans etc. are filed in noteso That notes are available for coding after discharge of patientso All medical staff / midwifery staff sign results and ensure timely filing of results
About us
We are one of the biggest and busiestNHStrusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do. They are:
- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.
About the University Hospitals of LeicesterNHSTrust: (leicestershospitals.nhs.uk)
Job description
Job responsibilities
As the successful candidate you will need to answer the telephone from staff, patients and their friends & family. You will need arrange appointments for patients and maintain patient confidentiality at all times.
As a Ward Clerk, you will be the first point of contact from patients and staff members, you will need to answer the Ward Buzzer to let people access on the Wards. The successful candidate will need to confirm who the individuals are and the reason for visit.
You will need to have good filling skills, the successful candidate will need to file documentation and Patient Notes in a good timely manor.
The role requires the use of Patient Centre, Track it & HISS, good IT skills would be good.
Job description
Job responsibilities
As the successful candidate you will need to answer the telephone from staff, patients and their friends & family. You will need arrange appointments for patients and maintain patient confidentiality at all times.
As a Ward Clerk, you will be the first point of contact from patients and staff members, you will need to answer the Ward Buzzer to let people access on the Wards. The successful candidate will need to confirm who the individuals are and the reason for visit.
You will need to have good filling skills, the successful candidate will need to file documentation and Patient Notes in a good timely manor.
The role requires the use of Patient Centre, Track it & HISS, good IT skills would be good.
Person Specification
Commitment to trust values
Essential
- Must be able to demonstrate trust values and behaviours
Training and Qualification
Essential
- Ability to carry out duties under instruction
- Good standard of of written and spoken English
Desirable
- Customer care training
- Relevant NVQ
- Worked in hospital or care setting
- IT qualifications
- GCSE English and Maths or equivalent
Communiaction skills
Essential
- Knowledge of Health and Safety
- Understanding of diversity
- Aware of importance of confidentiality
- Effective verbal and written communicator
- Good telephone skills
Desirable
- 6 months experience as an adminstrator
- Experience of HISS and patient centre
Person Specification
Commitment to trust values
Essential
- Must be able to demonstrate trust values and behaviours
Training and Qualification
Essential
- Ability to carry out duties under instruction
- Good standard of of written and spoken English
Desirable
- Customer care training
- Relevant NVQ
- Worked in hospital or care setting
- IT qualifications
- GCSE English and Maths or equivalent
Communiaction skills
Essential
- Knowledge of Health and Safety
- Understanding of diversity
- Aware of importance of confidentiality
- Effective verbal and written communicator
- Good telephone skills
Desirable
- 6 months experience as an adminstrator
- Experience of HISS and patient centre
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
