University Hospitals of Leicester NHS Trust

Clinic Coordinator - Maxillofacial

This job is now closed

Job summary

We are looking for a well-motivated, flexible and adaptable person who enjoys a challenge to join the busy Maxillofacial Admin Team. This role will include preparing clinics, sitting clinic reception, and liaising with patients, clinicians and the rest of the team.

The right applicant will ideally have previous clerical and customer service experience.You should be enthusiastic, motivated and have excellent communication and organisational skills.You should be able to work well under pressure and have the ability to prioritise your own workload. You will be expected to use your initiative and discretion, have an enthusiasm for your work and an excellent 'team' working ethos which is essential for our service to succeed.

Previous applicants need not apply.

Main duties of the job

To work within a team ensuring cover is provided at all times to maintain an essential service
To actively participate in the sharing of skills and experience in the clinic team associated with each speciality aiding the spread of good practice throughout the team.
Work as a team member with other Administration Team colleagues to establish familiarity of terminology to enable provision of cover for absent colleagues.
To take telephone enquiries for the Pathway team and respond appropriately and as directed.
To ensure all information relevant to the outpatient appointment is recorded in the case notes
To utilise the Track-IT system to update case note tracking.
To ensure all outcomes are recorded accurately both paper and electronic.

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

high-quality care for all,
being a great place to work,
partnerships for impact, and
research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

we are compassionate,
we are proud,
we are inclusive, and
we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

Date posted

08 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

358-6646653-MSK-BC

Job locations

Leicester Royal Infirmary

Infirmary Square

Leicester

LE1 5WW

Job description

Job responsibilities

1. Ensure accurate and timely processing of clinical and administrative correspondence.

2. Prioritise work in appropriate order to ensure work is completed within agreed target times.

3. Clinic preparation; specifically retrieval of notes, filing, tracking notes in and out.

4. To attend all mandatory training as required by the CMG/Trust

Job description

Job responsibilities

1. Ensure accurate and timely processing of clinical and administrative correspondence.

2. Prioritise work in appropriate order to ensure work is completed within agreed target times.

3. Clinic preparation; specifically retrieval of notes, filing, tracking notes in and out.

4. To attend all mandatory training as required by the CMG/Trust

Person Specification

Training & Qualifications

Essential

Educated to GCSE standard or equivalent
Computer Literate

Desirable

NHS systems and procedures
HISS experience

Communication & Relationship Skills

Essential

Effective Communication
Good Team Player

Desirable

Handling complaints

Commitment to Trust Values

Essential

Must be able to demonstrate behaviors consistent with Trust Values and behaviors

Person Specification

Training & Qualifications

Essential

Educated to GCSE standard or equivalent
Computer Literate

Desirable

NHS systems and procedures
HISS experience

Communication & Relationship Skills

Essential

Effective Communication
Good Team Player

Desirable

Handling complaints

Commitment to Trust Values

Essential

Must be able to demonstrate behaviors consistent with Trust Values and behaviors

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester Royal Infirmary

Infirmary Square

Leicester

LE1 5WW

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester Royal Infirmary

Infirmary Square

Leicester

LE1 5WW

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)