Job summary
Do you want to kick start your career in the health care sector and join us at The University Hospitals of Leicester?
Are you a friendly, motivated and dynamic individual who is keen to work in a forward-thinking team? Do you want to help make a change? Do you have the skills to work well on the computer and are willing to learn new systems? Do you have a can do attitude?
If the answer is yes to those questions then the Endoscopy Department Admin Team is the place for you!
Our service is expanding and we are entering an exciting period of change and development which means there a number of roles available within the Endoscopy Team.
The role will require you to undertake a number of administration tasks, which include; reception cover to our endoscopy units, clinic preparation, patient admissions and discharge and liaising with patients and other stakeholders. You will work collaboratively with admin colleagues, and the wider multidisciplinary team to provide a high standard service and patient experience.
We offer a 7 day service that runs into the evenings and weekends, and are able to consider flexible working opportunities.
There are many many benefits to working for UHL including free travel on the hopper, NHS discounts and extensive career opportunities for all staff.
Main duties of the job
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The post holder is required to work as part of the Endoscopy admin team to effectively manage all aspects of the Endoscopy waiting list and reception duties.
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To work alongside the other members of the Endoscopy team, providing support to all administrative functions.
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To liaise and work proactively with members of the administrative teams and service users across all 3 sites to ensure an equitable service is provided to Endoscopy patients within UHL.
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Work in line with Trust Policies and service specific policies as agreed by the Endoscopy User Group and with guidance from the service and general manager.
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To communicate effectively with the endoscopy administration team and key service users.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Job description
Job responsibilities
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Maintenance of the active and planned waiting list in accordance to local protocol.
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Ensure that all notes and reports are prepared appropriately for patient admission.
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Ensure that HISS and other electronic records are updated accurately and timely.
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Support and assist department management in the recording and updating of reports and waiting times.
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Ensure referrals are actioned as soon as possible.
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Provide a customer focused reception service to Endoscopy patients and any other visitors to the department.
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Liaises effectively and courteously with patients, visitors and colleagues.
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Be able to deal with the day to day enquires coming into the department.
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Any other duties deemed reasonable within the role
please see job description/person specification for further details on the role
Job description
Job responsibilities
-
Maintenance of the active and planned waiting list in accordance to local protocol.
-
Ensure that all notes and reports are prepared appropriately for patient admission.
-
Ensure that HISS and other electronic records are updated accurately and timely.
-
Support and assist department management in the recording and updating of reports and waiting times.
-
Ensure referrals are actioned as soon as possible.
-
Provide a customer focused reception service to Endoscopy patients and any other visitors to the department.
-
Liaises effectively and courteously with patients, visitors and colleagues.
-
Be able to deal with the day to day enquires coming into the department.
-
Any other duties deemed reasonable within the role
please see job description/person specification for further details on the role
Person Specification
Training and Qualifications
Essential
- GCSE Maths and English Grade C/4 and above
Desirable
- NVQ or equivalent qualification in Administration or evidence of further education
Experience
Essential
- Confident use of Computers
Desirable
- Previous experience in an administrative/clerical role
Planning and Organisation
Essential
- Ability to work on own Initiative
- Ability to work under pressure to achieve multiple deadlines
Person Specification
Training and Qualifications
Essential
- GCSE Maths and English Grade C/4 and above
Desirable
- NVQ or equivalent qualification in Administration or evidence of further education
Experience
Essential
- Confident use of Computers
Desirable
- Previous experience in an administrative/clerical role
Planning and Organisation
Essential
- Ability to work on own Initiative
- Ability to work under pressure to achieve multiple deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
