Job summary
An interesting post has become available within our Neonatal education Team for a dynamic, organised person to coordinate the Newborn Life Support Course and Neonatal High Fidelity Simulation Course. The post holder in conjunction with the course Directors will ensure that the courses run efficiently and regularly and our quality standards are met.
The role will require all candidates are provided with all course information, and required resources payments are collected. The role will incorporate advertising for the courses
Leicester is a leading center in providing the NLS courses we therefore need a systematic administrator to provide a full efficient service liaising with Course Directors, internal and external Education leads, candidates, accounts and external companies.
Main duties of the job
1. To provide a full administrative service to the NLSC and NHSIC this includes:-
Managing and prioritising own workload on a day to day basis, which requires using own initiative as well as problem-solving skills
Answering enquiries regarding future courses from internal and external candidates
Taking bookings and providing application forms and information to the candidates
Invoicing and collecting payments
Organisation of venues/resources/catering and equipment required on the day
Provide day of course administrative support to include candidate registration, marking and invigilating
Arrange candidate re-tests
Collate mandatory data and forward to required departments
Take minutes (if necessary) and provide administrative support throughout the courses, to provide information to certifiable bodies, course facilitators and education departments as required
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Job description
Job responsibilities
1. Dealing with all incoming enquiries regarding forthcoming courses. This will require correspondence ensuring that those
2. Responsible for the efficient and effective administration of the clinical office including diary management, room bookings and other administrative arrangements as required.
3. Maintaining files and records according to UHL standards
4. Responsible for the timeliness, accuracy and integrity of the data which is recorded on paper and electronic systems
5. Utilising the medical computer-based information system, providing information for audit as requested by consultant members of staff on a regular basis
6. Reporting any faults pertaining to equipment, e.g., printers and electrical appliances to Facilities and Estates
To provide support for the academic work including the preparation of course handbooks, attendance lists and registers.
To receive, collate and distribute all coursework and programmes.
To maintain details examination papers and assessments To act as the first point of contact to provide advice and help to applicants, liaising with colleagues where necessary.
To maintain up-to-date marksheets and to provide statistical information on past and present students as and when requested, to input data
To deal with changes relating to courses including allocating, monitoring and maintaining groups.
To assist the organisation of the internal and external examination boards, and to take an accurate record of the meetings.
To assist in the maintenance and updating of databases
To work closely with applicants, dealing with pre course enquiries via telephone, email and in person.
To assist with the production of letters and course material to applicants
To support the successful organisation and running of the courses throughout the year.
Job description
Job responsibilities
1. Dealing with all incoming enquiries regarding forthcoming courses. This will require correspondence ensuring that those
2. Responsible for the efficient and effective administration of the clinical office including diary management, room bookings and other administrative arrangements as required.
3. Maintaining files and records according to UHL standards
4. Responsible for the timeliness, accuracy and integrity of the data which is recorded on paper and electronic systems
5. Utilising the medical computer-based information system, providing information for audit as requested by consultant members of staff on a regular basis
6. Reporting any faults pertaining to equipment, e.g., printers and electrical appliances to Facilities and Estates
To provide support for the academic work including the preparation of course handbooks, attendance lists and registers.
To receive, collate and distribute all coursework and programmes.
To maintain details examination papers and assessments To act as the first point of contact to provide advice and help to applicants, liaising with colleagues where necessary.
To maintain up-to-date marksheets and to provide statistical information on past and present students as and when requested, to input data
To deal with changes relating to courses including allocating, monitoring and maintaining groups.
To assist the organisation of the internal and external examination boards, and to take an accurate record of the meetings.
To assist in the maintenance and updating of databases
To work closely with applicants, dealing with pre course enquiries via telephone, email and in person.
To assist with the production of letters and course material to applicants
To support the successful organisation and running of the courses throughout the year.
Person Specification
Training & Qualifications
Essential
- Training & Qualifications
Desirable
- Ability to use Word, Excel and Powerpoint Knowledge of NHS systems and procedures
Experience
Essential
- Experience of: oWorking in an administration oManaging diaries oDealing with customers/applicants oCo-ordinating events
Desirable
- To assist in the maintenance and updating of databases
Communication and relationship skills
Essential
- oEffectively communicate at all levels oEffectively communicate in emotive situations, giving clear and concise information oDemonstrate tact and diplomacy oAbility to manage conflicting priorities oDemonstrate knowledge of confidentiality and data protection
Desirable
- Initiative to work without direct supervision and as part of a multi-disciplinary team
Planning and organisation skills
Essential
- oProven planning and organisation skills with the ability to prioritise workloads
Desirable
- Experience of co-ordinating courses/events
Equality and Diversity
Essential
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
Person Specification
Training & Qualifications
Essential
- Training & Qualifications
Desirable
- Ability to use Word, Excel and Powerpoint Knowledge of NHS systems and procedures
Experience
Essential
- Experience of: oWorking in an administration oManaging diaries oDealing with customers/applicants oCo-ordinating events
Desirable
- To assist in the maintenance and updating of databases
Communication and relationship skills
Essential
- oEffectively communicate at all levels oEffectively communicate in emotive situations, giving clear and concise information oDemonstrate tact and diplomacy oAbility to manage conflicting priorities oDemonstrate knowledge of confidentiality and data protection
Desirable
- Initiative to work without direct supervision and as part of a multi-disciplinary team
Planning and organisation skills
Essential
- oProven planning and organisation skills with the ability to prioritise workloads
Desirable
- Experience of co-ordinating courses/events
Equality and Diversity
Essential
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
