Job summary
Are you an enthusiastic, motivated individual who is a team player?
We are a small friendly, committed and dedicated team who supports our Clinicians committed to providing the highest quality of patient care.
We are looking for a conscientious, organised and flexible person who enjoys a challenge to join our team at Leicester Royal Infirmary working to support our Speech and Language Therapists, Dietitians and Nutrition Nurses.
Main duties of the job
We are seeking to appoint an experienced administration assistant to undertake a variety of office administration tasks. This is a varied role requiring multi-tasking. The post will involve taking email, telephone and answer-phone messages, making appointments, screening and processing of post. Screening and escalation of Inpatient referrals, Screening and process of Outpatient referrals, filing, photocopying and putting together patient information packs and various other resources.
Good IT skills and knowledge of common computing packages for word processing and maintenance of excel spreadsheets are an essential part of the person specification. We will provide training on other IT systems as required. Attention to detail and the use of own initiative is required to assist in the smooth organisation of the service. The successful candidate should be personable, have excellent communication skills and be a strong team-player, enabling them to deal with patients directly and liaise with colleagues at all levels.
You should be able to adapt to a busy changing environment. This post is based at Leicester Royal Infirmary but you may be required to provide assistance at other hospital sites.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Job description
Job responsibilities
To provide administrative support to all SALT & Dietetic and Nutrition Staff.
It will be the responsibility of the post holder to work as part of the SALT & Dietetic and Nutrition Service supporting the Head of Service, Service Manager and the Senior Management Teams with a wide range of administrative and clerical functions as well as data validation.
To provide a centralised communications service across UHL Trust and operating the filing systems for confidential data.
Job description
Job responsibilities
To provide administrative support to all SALT & Dietetic and Nutrition Staff.
It will be the responsibility of the post holder to work as part of the SALT & Dietetic and Nutrition Service supporting the Head of Service, Service Manager and the Senior Management Teams with a wide range of administrative and clerical functions as well as data validation.
To provide a centralised communications service across UHL Trust and operating the filing systems for confidential data.
Person Specification
Qualifications
Essential
- Educated to GCSC level with Grade C or above in English and Maths
- NVQ level 3 in relevant field or equivalent experience.
- Holds recognised typing/word processing qualification, e.g. ECDL, IT GCSE or equivalent
Desirable
- Recognised secretarial /administration qualification e.g NVQ in administration.
Experience
Essential
- Experience of working in a caring environment Experience in a clerical/administration role.
- Has experience of telephone communications and taking of complex messages in a busy environment
- Experience in using Microsoft Word, Excel and Outlook
Desirable
- Knowledge/experience of core and other NHS Trust/Hospital data systems e.g. HISS, TrackIT.
- Evidence of working in a healthcare/NHS environment
Communication
Essential
- Good communicator and can demonstrate ability to be an effective team member
- Evidence of ability to communicate at all levels written and oral
- Understands practices & principles of confidentiality.
Desirable
- Evidence of social skills and ability to integrate with team
Person Specification
Qualifications
Essential
- Educated to GCSC level with Grade C or above in English and Maths
- NVQ level 3 in relevant field or equivalent experience.
- Holds recognised typing/word processing qualification, e.g. ECDL, IT GCSE or equivalent
Desirable
- Recognised secretarial /administration qualification e.g NVQ in administration.
Experience
Essential
- Experience of working in a caring environment Experience in a clerical/administration role.
- Has experience of telephone communications and taking of complex messages in a busy environment
- Experience in using Microsoft Word, Excel and Outlook
Desirable
- Knowledge/experience of core and other NHS Trust/Hospital data systems e.g. HISS, TrackIT.
- Evidence of working in a healthcare/NHS environment
Communication
Essential
- Good communicator and can demonstrate ability to be an effective team member
- Evidence of ability to communicate at all levels written and oral
- Understands practices & principles of confidentiality.
Desirable
- Evidence of social skills and ability to integrate with team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
